Newest Review: ... that I would have a new kitchen. The first fitter arrived and was very pleasant and hardworking, but told me that some of the kitchen ... more
Excellent service and product
The Kitchen Restoration Company
Author Name: John B
The Kitchen Restoration Company
Advantages: Very little mess
Disadvantages: We will now need to change the worktops!!
We received a brochure from the Kitchen Restoration Company, followed two days later by a visit from George, their area representative who gave us a quote with which we were happy (24 doors, 6 Drawer fronts, numerous end panels and a corner unit, plus new handles, hinges etc.)
After placing the order and paying a 50% deposit i decided to go on the internet and check on some reviews.
Some were good and some were blxxxy offputting!! Two days later their surveyor arrived, a chap called Peter.
he did a very thorough job on measurements etc. and also informed us how things could be improved to make our kitchen look even better. I questioned Peter about some of the reviews but he and his answers renewed my confidence in the company. A date was set for the fitting.
On the agreed fitting date, by 11.00 am no fitter had arrived. I rang the company who informed me the fitter would be with us in an hour. At 1.30 pm the fitter arrived. By this time I was a little concerned to say the least as I thought he would be going back to Birmingham by 3.00.pm ( It turned out that he had travelled from Cheshire to Birmingham to collect our gear then on to Leicester to finish a job prior to driving up to West Yorkshire)
Our fitter was Sam, a qualified apprentice trained cabinet maker. What a great guy he is and started doing a superb job on our kitchen. He stayed until 8.00 pm that evening before driving home to Cheshire.
Next morning he phoned us at 8.00 am to let us know that he had had a stone through the vans radiator and he was only seven miles away. The van had to be towed back to Birmingham where he collected another one. He got back home at 9.00 pm that night but was back with us at 8.00 am the following morning. Our kitchen was completed by 8.00 pm that evening before he then had to drive back home, a full 16 hour day!
Our kitchen was complete within two and a half weeks of receiving the brochure!!
The workmanship and the product is excellent, the people we dealt with a credit to themselves and their company. I would not have any hesitation in recommending The Kitchen Restoration Company.
But to back up my recommendation I would advise you to ask for Peter as the surveyor and certainly Sam as the fitter.
The only problem we have now is that the rest of the house could do with a facelift to match our new kitchen!!
John & Sally Bransfield 6-March-2011
Summary: Quick efficient service with good employees
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