The Kitchen Restoration Company
STILL WAITING 3 MONTHS AFTER FITTING - The Kitchen Restoration Company Furniture

Newest Review: ... that I would have a new kitchen. The first fitter arrived and was very pleasant and hardworking, but told me that some of the kitchen ... more

STILL WAITING 3 MONTHS AFTER FITTING
The Kitchen Restoration Company

fedup

Author Name: fedup

Product:

The Kitchen Restoration Company

Date: 20/05/11

Rating:

Advantages: none

Disadvantages: incomplete kitchen

We had our kitchen fitted over 3 months ago, the next day in daylight we noticed a few thing wrong, like an odd piece of wood for one of the plinths, one door slightly to small, but the major thing was a slight chip to the work top where it was joined. Eventually they changed the door and plinth.Their fitter then told us that the work top would have to be replaced along with the ajoining ones which included the sink. He left saying they would contact us and arrange a date , that was 11th April we have made numerous phone calls , to be told the installations manager would contact us he hasn't. We have also sent recorded letters still heard nothing from them. We are in a position where we can't fit tiles etc; and complete the kitchen work until the worktops are done. I wish we had never heard of This company their work ethic is apalling. Also as a warning to others they managed to pass on our address phone no. and credit card details to another potential customer, who very kindly rang us and sent them back to us.

Summary: Customer service apalling!!!