The Kitchen Restoration Company
Terrible customer service and after care. They take your money and don't finish the job. - The Kitchen Restoration Company Furniture

Newest Review: ... that I would have a new kitchen. The first fitter arrived and was very pleasant and hardworking, but told me that some of the kitchen ... more

Terrible customer service and after care. They take your money and don't finish the job.
The Kitchen Restoration Company

Samantha+Timothy

Author Name: Samantha Timothy

Product:

The Kitchen Restoration Company

Date: 06/09/12

Rating:

Advantages: Great men that fit the kitchen.

Disadvantages: No aftercare and shocking customer service.

A Salesman was very quick to come and quote for new doors and drawer fronts for our kitchen, after the hard sell and deposit paid I was happy and excited that I would have a new kitchen. The first fitter arrived and was very pleasant and hardworking, but told me that some of the kitchen drawers and doors were missing, so if i could pay the remaining balance, fitters would be out in 5 working days to finish the job. I paid the balance stupidly and then waited 4 weeks for the fitters to return, supposedly on the Wednesday, didn't arrive, I called customer service 5 times to be told they would come Friday, the fitter was ill! so would come the following Wednesday. When he arrived at 6.30pm he had the wrong doors and no panel for a worktop so would have to come back.
The men that do the initial fitting of the kitchens are very good, but the rest is shocking, do not use this company i wish i hadn't.

Summary: Terrible Company