by M W - written on 09/02/13
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Our old shower which was in the house when we moved in packed up a few weeks ago. It was far from brilliant, but it worked reasonably well till its death. I wanted to save money so I went to b&q and bought a Triton Cara 8.5kw shower. What a massive mistake! It does heat up the water alright, but the temp regulator might as well have been replaced with and on/off switch. The eco mode does make the water luke warm at best, while on full power its either so hot you can't stay underneath it or stone cold, nothing in between. An absolute waste of money, I'm going to bin this (reading through some of the posts there's not even any point in calling those jokers) and I will buy some other brand instead. Triton never again....
by A Dakin - written on 08/02/13
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Had a Triton shower installed November , is now pouring water all over my bathroom . Called customer services , after 10 minutes answered and told I would be called back . After an hour I ended up calling them back . I now have an engineer coming in 10 days , earliest they could do with me actually being in the house , so no water ... Read the complete review
by Wendy - written on 31/08/12
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I paid £350 for a Triton Shower a year ago and have had an engineer out 4 times since I bought it! The Riveria Sand model has buttons which keep getting stuck so you cannot turn the shower off. The buttons have been replaced but have broken again. I contacted Triton and asked for a replacement and they offered me one that is half the ... Read the complete review
by Ni Roberts - written on 15/08/12
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Replaced a 10 year old Mira shower with a Triton Ivory 4. with a 2 Year guarantee. Has one visit fromTriton after one year and then second just as guarantee expired. Fault was overheating. Tritons engineer said pump not working, it doesn't have a pump. Low water pressure. Triton had asked us to measure water flow,for a minimum of 9 ... Read the complete review
by sumabrar - written on 23/11/11
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Recently on 10-Oct-2011, I bought one Triton shower (casselona II) direct from Triton shop of ebayReceived on time but 1 part missing and other damaged, mailed them got the part deliveredBut right after 4-5 days shower started leaking, emailed them but no reply (by that time had already left positive feedback on ebay). phoned them and spoke to customer service. Right after hearing that its leacking she said leakage is not covered under warrentyWhy? because its not and if you want us to send someone It will cost £68Its brand new shower just started leaking from inside and they are not taking responsibility, no return , no service, no advise, no replacementNever ever go for this Triton, Its rubbish and customer service is rubbish and rude
by A D - written on 25/01/11
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21 Sep 2010, bought Triton shower number 4 - yes 4 in 5 years you would think i learnt mylesson. It broke - true to form 19 Jan 2011. Triton told by me of problem - they said they would honour guarantee and fix it - in about 3 weeks - funny thing i looked back over last 3 years - still the same response time? PLEASE PLEASE DO YOUR SELVES A FAVOUR DO NOT BUY THEM ANY MORE - i have learnt my lesson and i am buying mixer power shower. Ps, there Area manager Paul Dawson - and his customer service dept were rubbish.
by FZ6 - written on 11/08/10
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Do not buy a Triton shower. We had a T80SI Approximately 2 weeks ago I was having a shower when I noticed the front of the shower unit was melting. The white plastic was going brown and disfiguring. The gap between the front rear covers was opening up. In view of the risk of water getting inside the unit and potential risk of ... Read the complete review
by Phil - written on 03/04/10
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Have a Triton topaz 80si - i say i have one, it is the fourth replacement in 3 years and again it the boiler component part that has blown. It is now getting very expensive calling engineers out at £90 a pop, and triton refuse to acknowldge there is a problem with their product. Never ever buy a triton product agai. Now got to find a decent shower with similar attachments otherwise will need to find new tiles for bathroom that was retiled, yep you guess 3 years ago.
by Mr Chris - written on 09/12/09
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Had Triton showers for years now. Just upgraded to an "inscriptions aqua" 9.5kw unit. VERY UNHAPPY with performance. We paid 180.00 plus fitting, hundreds more to upgrade the electrical supply to 10mm and then for plastering. Its not as good as the old one! Water flow and shower head very poor. The internals look just the same as the previous one. Were 100's of pounds worse off now and with a shower thats (just) adequate. Rang their technical team who were totally politically correct and uninterested. Last Triton I will buy. Spend your money on another shower. Shame, it looks lovely but doesnt deliver the goods or water.
by - written on 24/07/09
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I on my third Triton shower in 5 years,the second being a warranty replacement.This one is now playing up and I can wholeheartedly concur with other reviews about poor manufacture. Triton used to be a good name so what the hell has happened to them? Their only saving grace is their field engineers.The chap that replaced my original one was friendly,courteous and effecient.Alarm bells should have rung when he advised me to keep the old one for spares (minus the faulty part). Needless to say I shall not be replacing this with another Triton product.
by - written on 23/07/09 (Very useful, 504 readings)
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I have just had a Triton Dart II thermoststic concentric mixer shower fitted for £308 and wow! what a shower. Firstly the shower is very stylish in chrome and looks very chic. Secondly it is very easy to use:- to start the shower all I have to do is turn the On/Off flow control fully clockwise and to stop the shower ... Read the complete review
by - written on 09/01/09 (Very useful, 1080 readings)
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Triton Topaz T80si fitted one in 2005 all went well until it decided to burn out in the wiring supplying the heater cans, not good when the thing was in use at the time and smoke started billowing out the top. Got it changed under warranty engineer said it was a loose connection caused the problem. He replaced the whole unit with a new ... Read the complete review
by - written on 01/09/08 (Very useful, 558 readings)
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I recently had to replace the shower in my bathroom; the old one had lasted a long time but was very reluctant to get going in the mornings so I decided it had to go. I bought a Triton Caselona Electric shower, paying £112 from a local electrical discount store. The shower was simple to replace over the bath using ... Read the complete review
by John, London - written on 03/06/08
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We fitted a Triton T300si almost three years ago and suffered our first failure three weeks ago. It took until today for Triton to organise the repair. That said, the guy who did attend was friendly, knowledgeable and efficient. The spare part required - a solenoid - was covered in the service fee of £95. If the unit does not fail again for another three years, I might be happy!
by rascy21 - written on 18/05/08
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Of all the poor comments on Triton Showers I can tell you it's all true.They are made to last just for the guarantee period and hope that joe public doesn't know their rights. I work for Triton and am getting rather fed up because of lack of quality and more focus on profit instead of customer satisfaction. The field engineers are also fed up, running around with their hand held computers wondering what wil pop up next. The call centre people wonder if the time spent talking to the customer will affect their wages, and the production force are worried that wages are being lost due to their bonus rate being lowered.
by - written on 31/03/06 (Not useful, 4397 readings)
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Having read a report from another consumer we were disappointed to read that we have experienced the same problems with the short life of the product ie: approx 12 months. Following 11 months of wonderful power showeres, suddently we are inflicted with scorching hot water and the next ice cold. I cannot believe that we have to replace ... Read the complete review
by - written on 25/11/05 (Somewhat useful, 2265 readings)
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I have had 2 triton showers now and have found them to be of poor quality, you get what you pay for and I would use them again if I was moving house within 2 years as they are cheap, but thats as long as they alst !. As soon as the garuantee has run out they will pack up, luckily I do my own DIY so it doesnt cost me much other ... Read the complete review
by - written on 21/04/04, updated on 21/04/04 (Very useful, 13375 readings)
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I decided to replace our en-suite bathroom, since the person who constructed it obviously had done a bit of a 'rush' job, and whilst usable, it was never a place you felt entirely comfortable with (besides, it was all in pink!). The replacement shower was a Triton Ivory II shower, which came from Argos (I bought it on ... Read the complete review
by - written on 09/09/00, updated on 09/09/00 (Very useful, 7029 readings)
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I first bought a Triton electric shower three years ago,it was fine until two weeks after the guarantee ran out. It then started to have the annoying habit of covering you in icy cold water as soon as you were covered in soap. This is not a dramatic problem in the summer heat but on colder days at 6am it can be a rude ... Read the complete review
