Newest Review: ... at the renewal paperwork today and thought it looked expensive. Decided to go onto compare the market website and AA quoted identical c... more
Where are the AA when you need them most.
AA Insurance Services
Member Name: B1ron
AA Insurance Services
Advantages: There are none,I have done everything to help my nieghbour
Disadvantages: Paying for a poor service
I am writing this on behalf of my neighbor .My neighbour is 76 yrs of age and has had home insurance with the AA for 25 yrs or more and has never made a claim, even when she could have .On the 3rd February we had unusually high winds in our area ( Gale Force ) ,which resulted in the felt covering on my neighbors garage roof being lifted away from the roof boards, front to back. A claim was made by myself on behalf of my neighbour, photos of the roof damage and estimates provided. We are now towards the later end of February and no closer to getting the claim resolved why?. It's virtually impossible trying to get the loss adjuster to contact me all though in fairness i did miss their call last Friday.Today i have made numerous calls to this person but to no avail, if you out there ,while i wait for your call the garage is letting water in which l told the AA about. There is electrical lighting and an electric roll over door all getting wet , i assume that if they fail to work due to ingress of water you will honour a further claim as i would put it down to the AA's negligence to sort this matter out .I should add while my nieghbour sits and frets over her garage roof the AA have sent out her renewal policy for the coming year which is over a hundred pounds more than last premium CHEEK.
Summary: Service not very good would never use for myself.
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