Newest Review: ... a fixed return of 1240 pounds so he has already paid three times over and counting at the rate of 19 pounds a month. I understand this t... more
No 'peace of mind' for this loved one
Axa Sun Life
Author Name: Heather Watmore
Axa Sun Life
Advantages: Plenty of advertising for over 50s
Disadvantages: Make claiming very difficult despite the policy value being well overpaid.
When mum and dad realised they had paid in more than they were covered for, they contacted AXA who told them that the Insurance did not need a medical.
When dad died, they made it very difficult for mum to get the claim settled.
Mum died in October, I sent off all the necessary documents by recorded delivery, they returned them, I received a letter on Christmas eve to say that they will contact the coroner then tell me what other documents they want, to proceed.
Prudential settled within days, even though I had misplaced the policy. Prudential were kind and helpful too.
If AXA are being difficult about paying out a few hundred pounds toward funeral expenses, when the insured is certainly dead. Consider how hard it will be to get a claim settled for any of their other insurances
Summary: Go to another company or save the money regularly with a Building Society
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