Axa Sun Life Reviews

Upon the death of my Father I have contacted AXA by e-mail and phone asking for a claim form for his over 50 Plan. No response to the e-mail, and a promised claim form never arrived.

I have had previous experiance with this company that lead to me sending their claims department a copy of the F.S.A regulations on the paying of claims - they just seem to avoid payment.

The advice columes of the Sunday papers also contain numerious complaints against AXA, if they do not want to pay claims then they should be prevented from Underwriting business. This site will not allow a no star rating hence the 1 star awarded.

My wife died 28 months after taking out over 50s plan, i sent a copy of the death certificate and recieved payment a few days later.
I was so impressed with sun life that i took the over 50 plan myself.

I disagree with what people are saying about axa not paying out! I had a 15 year with profits plan which I took out 10 years ago. I was currently paying £20 a month having started with £8 a month, (getting half my first year premiums back -very nice) Last month I just couldnt afford it any more and cashed it in and got £2155 back about 3 ...  Read the complete review

I took out my policy 10 years ago it is a 15 year policy, but at the time i took this policy out i asked if need be can i cash it in at any time for emergencies and still get my returns , i was told i could but not in the first year as administration fees etc .i thought thats fair enough, in the current climate i decided to cash it in .i pay £18 a month so imagine my horror when they told me the surrender value is £27.93!! and even if i pay for the full 15 i will be lucky if i get back half off what i have paid in ,i would never recommend axa to any off my friends and have told them of this horror and would never use them again, so beware !!!

Beware very poor service in paying out by AXA when you cancel your savings plan. I joined the AXA Cashbuilder Plan in 2003 and this year after reviewing the benefits that I will get after 15 years, I decided to cancel my plan as I thought it is not value for money. After 15 years the savings and small bonus earned will be greatly devalued in ...  Read the complete review

i just read this review about being ripped off, im glad i read this as i was going to go ahead with this for my mum. obviously not now after reading the report.

mrs donnelly

I dont know why people are complaining so much about this plan. Yes, you can receive more interest if you put it away in a high interest account. The point is however, once you have built up your savings in a bank account to say £5000 you may well be tempted to start withdrawing some of the money. It is obviously ...  Read the complete review

When mum and dad realised they had paid in more than they were covered for, they contacted AXA who told them that the Insurance did not need a medical. When dad died, they made it very difficult for mum to get the claim settled. Mum died in October, I sent off all the necessary documents by recorded delivery, they returned ...  Read the complete review

My father has just passed away after paying into an AXA Sun Life over 50 plan for 11 years. He paid £9 per month over the 11 years which is just under £1200. The sum assured was £640 when he took it out and that is all my mother receives for funeral expenses. The other £560 goes into AXA Sun Life account. He would have been better putting ...  Read the complete review

I was considering paying into the axa sunlife cashbuilder plus scheme as advertised on tv by carol smilie. At first it seemed a good thing with plenty of plus points and no bad points. Then I started to research it a bit and began to found that others who have more experience of the finance industry were not so impressed with it. I found the ...  Read the complete review

I wonder how many of the younger members here on Dooyoo have thought about or actually have life insurance. I got married at 16 years of age and as I lived in a counsel house, Life insurance never crossed my mind, as I thought only older people or people with mortgages took out policies. I suppose you could say that I was very naïve, and I would ...  Read the complete review

I have taken out a Sunlife Money Back Plan. It is designed to give you life cover for fifteen years, and if you survive the fifteen years you receive a guaranteed Cash Sum.I only pay eight pound's a month for which I am guaranteed a death benefit of £3565 and a guaranteed cash sum of £540 on survival ,or as much as £1330 if Sun Life's ...  Read the complete review

Do you worry about dying? Do you worry that your loved ones won’t be able to cover the cost of your funeral? Well my dad took out an over 50’s life plan with sunlife. Premiums start at £8 a month, this will give you a guaranteed lump sum. The best thing is you don’t need to undergo a medical check, and when he ...  Read the complete review