Whats wrong with BG they were fab...no complaints here (British Gas HomeCare)

Name: mjammy

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Product:	British Gas HomeCare
Date:	22/08/08 (222 review reads)
Rating:

Advantages: quick call out, fixed problem

Disadvantages: trapsing on my new carpet with muddy feet

I had british gas homecare flexi 400 which covered me for

electrics
plumbing
boiler care

i found the service was great, i had cover with them for 5 days before i needed to call them out for a repair.

we bought a new property and did not know how to set it up.

the engineer came with 24 hrs of calling, drained the system and got it running. we needed a part which the engineer did not know how long the part would take to arrive. but we had heating which was main thing. the parts came in a week later and fixed by the same engineer.

of all the peoplei know no one has had any problems with the BG service

the boiler was a potterton boiler that was seven years old.

i would recommend having the service if you have an older boiler for sure but if you have a newer boiler there is no point really as you should be covered by warranty.

i no longer have the cover as i am due to get a new boiler and that will come with some sort of cover from the company.

if i have missed anything please tell me and i shall review it.

Summary: fantastic service polite and cheery