Don't go near this product (British Gas HomeCare)

Member Name: Sam

Product:	British Gas HomeCare
Date:	22/07/09 (582 review reads)
Rating:

Advantages: none unless you take the minimum price boiler cover

Disadvantages: overpriced,and an appalling service

In my opinion a complete rip off- My mum was bombarded with calls from British Gas talking her into upgrading her Home Care plan , she had perftectly adequate cover for her boiler but was persuaded to upgrade to their highest level of cover. Having had this cover for over a year she called British Gas to ask them to check a small leak in the piping. The engineer left her in tears and with a quote for well over £1000 for piping that he said needed to be replaced. When she explained that she had home care and was covered for the costs he immediatley found the clause in her contract that showed she was not covered !!! I have since organised for a plumber to look at the same work and he said the work is not urgent and would not cost any more than £550 .He also said British Gas prey on old people which i have to agree with.

Summary: would never recommend