British Gas HomeCare Reviews

Very poor and unreliable service, and they have no regard for normal or "priority" cases: -Heating broke down one Friday early December, leaving me and pregnant wife without any heat. Called BG- despite claiming to offer a priority breakdown service, they wouldn't send anyone out till after the weekend -Christmas ...  Read the complete review

My flatmate and I have had nothing but trouble from British Gas "Home Care". Our landlord has a British Gas Homecare agreement, and it seems like a complete waste of money. Since living here, we have had to call them out 4 times so far, each time we have had more and more trouble actually getting them to send an ...  Read the complete review

Awful. Avoid at all costs - Advantages: None - Disadvantages: Rude staff, untrained, don't communicate with each other, Inflexible systems, you can't change your details until the year of your contract is up, Have had problems every time I have needed to contact them. Don't bother!

british gas homecare agreement - Advantages: there are no advantages - Disadvantages: rude customer services- very unhelpful, unreliable, give false information as don't really know whay to say

I NEEDED SOME GAS HOMECARE FOR MY HOME WITH GAS IN IT SO I CALLED THE EXPERTS AT BRITISH GAS HOMECARE. THEY CAME TWO HOURS LATER THAN SCHEDULED WHICH PISSED ME OFF. WHAT THE HELL, I'LL LET THAT SLIDE. FIRST THING THEY TOLD ME WAS TO LEAVE THE HOUSE. SO I LEFT WITH MY WIFE, BOYFRIEND AND TWO DAUGHTERS. AN HOUR LATER WE COME BACK TO THE ...  Read the complete review

Our house is 13 years old, and in relatively good condition; nothing that my husband cant sort out when he gets his act together anyway!! In the winter of 2000, in my heavily pregnant and hormonal state I decided that we had to make sure the house was like a sauna each day otherwise our baby would catch a cold. In order to do this, I wanted to ...  Read the complete review