Newest Review: ... investigator" 4 weeks ago! their job apparently is to look for some kind of get out or fraud of which i KNOW there is none ! H... more
CHURCHILL HOME INSURANCE
Member Name: leemanny
Advantages: cheap premium
Disadvantages: they will avoid paying out as long as posible and make you go to the ombudsman
After a breakin at the end of May 2011 im still waiting to hear even if my claim has been accepted ! i saw a loss adjuster on 7th june, I had recipts/remote controles/instruction books/photos and they are still looking to avoid paying me if they possibly can ! My claim was passed onto a "claims investigator" 4 weeks ago! their job apparently is to look for some kind of get out or fraud of which i KNOW there is none ! Having said this and knowing there is no fraud or anything else dubious about my claim it does not make me feel better because it just gives CHURCHILL more time to delay paying ! its nearly TEN weeks since my breakin and im no nearer sorting this situation out ! i imagine i will eventually have to go to the ombudsman to get any joy BUT to do that i have to complain to CHURCHILL and they have 8 weeks to reply before the ombudsman will get involved.. Im 100% certain i will get paid out when they do get involved as i have said i have nothing to hide.. Its the fact that by the time i do get paid out it will probably end up being over 7 months from the date of my breakin ! My total im insured for is £55000 contents,my claim is not small its about £15000 including £10000 of jewelry including a Rolex watch.. all my jewelry worth over £1500 i had separate valuations from the jewelwers as per insurance spec.
Churchill may have low insurance but whats the point if it takes months and months to get paid out and being treated like your the criminal !
Summary: avoid and pay that bit extra somewhere else to hopefully get a sympathetic service
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