|
CornhillNewest Review: ... something unbelievable ! After navigating through their phone menu system I got to speak to one of their customer service reps who told me that although I was covered they wouldn't replace my phone . It seems that their insurance extends only to accidental damage (ie dropping it), theft and airtime abuse . While this is fair enough I was suprised to find that for £5 a month you're not actually covered if your phone dies naturally ( is there such a thing !? ) . This is fair enough as it's quoted in the small print of the contract but what sense is there in insuring a phone if you're not going to cover it failing naturally... more |
||
by nullpoint - written on 29.08.01 (Useful, 163 readings)
Rating:
I've just got off the phone to cornhill fuming ! I took out a contract with the company through Singlepoint ( and through them Dial-A-Phone ) who do cheap mobile phone deals via mail order a year ago . As can be pretty much guaranteed with phones these days mine has been edging towards its grave for some time but has finally died . I rang up Cornhill to arrange for a replacement phone and for a repair - the service over the phone was something unbelievable ! After navigating through their phone menu system I got to speak to one of their customer service reps who told me that although I was covered they wouldn't replace my phone . It seems that ...



