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Countrywide AssuredNewest Review: ... I was informed that they did not have the deeds to my house, despite having had three months to acquire them from my ex husband. I lost £900 deposit on a removal van. When I threatened legal action against them, their lawyer said that they could no longer act for me due to 'conflict of interests'. After many tears and tantrums some money was refunded to me, and the company director I was eventually given access to said I was a hard woman, and could he take me out for dinner once I had moved. My current house is on the market and the buyers are using Countrywide. Imagine my dismay. To date indentification documents have been lost and C... more |
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by - written on 21/11/05 (Useful, 632 readings)
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I moved three and a half years ago, and used Countrywide Conveyancing as it was recommended by agents for both sale and purchase. Completion was delayed as documents were constantly lost or duplicated. On the day we were supposed to exchange contracts I was informed that they did not have the deeds to my house, despite having had three months to acquire them from my ex husband. I lost £900 deposit on a removal van. When I threatened legal action against them, their lawyer said that they could no longer act for me due to 'conflict of interests'. After many tears and tantrums some money was refunded to me, and the company director I was eventually given access to said I ... Read the complete review
by - written on 15/04/04 (Very useful, 3727 readings)
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Countrywide Financial Services/Conveyancing - June 2004 We are currently in the process of completing on the sale and purchase of property and have used Countrywide to do this. After telling us there were no additional costs involved if we used them to arrange our mortgage rather than going direct to our lender, we decided to use Countrywide (to go direct would have taken 4 weeks to get an appointment and Countrywide offered us a mortgage arrangement appointment the same week). Upon receipt of all relevant literature through the post, both my husband and myself read through it at length and again were able to confirm the service was stated as ... Read the complete review
by - written on 06/06/03 (Useful, 698 readings)
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These people mis-sold me an entirely unsuitable endowment policy through their financial advice service linked to their chain of estate agents (Mann and Co, Bairstow Eves etc). As the advice toook place before the introduction of the Financial Services Act which was introduced to curb commission greedy salesmen doing things like this, they refuse to even consider a complaint. Unlike some other large financial companies, they have also refused to voluntarily accept jurisdiction by the Financial Ombudsman, which means they can't help either. This seems to be a company that has no interest in acting responsibly towards its customers unless it is forced ... Read the complete review
by - written on 03/09/01 (Very useful, 1195 readings)
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I joined Countrywide Assured Insurance Services back in July 1999. At the time I was a first time buyer and was looking for a competitive home contents rate to cover me for the first year. I had never heard of countrywide Assured but chose them because I had arranged my mortgage through one of their independent mortgage representatives and wanted something less complicated while I sorted myself out. Their home contents insurance is arranged by Guardian Insurance and is designed for people looking for contents cover at a competitive price, which was just what I needed. In order to get cover from Countrywide Assured you have to qualify all 6 ... Read the complete review

