Endsleigh Loses out on Price (Endsleigh Insurance)

Member Name: hvallian

Product:	Endsleigh Insurance
Date:	10/05/01 (200 review reads)
Rating:

Advantages: Customer Service

Disadvantages: Price

Endsleigh have taken quite alot of stick from many of my friends who seem to have had trouble getting claims through. I , however, have had the exact opposite experience and think they deserve a thumbs up.

After several thefts I was more than a little worried when sending my claim form (which totalled about £600) in. After a week I rang to ask if there was any progress and they replied 'you will hear in two weeks from us receiving the form'. A week later i got a phonecall from a very nice man who said that after reviewing my claim he was willing to post me a cheque for £500 as he was taking into account depreciation. I felt this was reasonably fair and agreed. The cheque landed on my doorstep 2 weeks later.

The service was excellent, staff knowledgeable, polite and friendly. I now trust them with all my insurance.

The only downside to Endsleigh's insurance that i know of is that they are not the cheapest around. This is a little strange when you consider they target students. If you care about having a branch to go to and are happy to pay a bit extra (The quote i received was 30% higher than some competitors) for friendly service then i heartily recommend them.

Summary: