Welcome! Log in or Register

Esure Home Insurance

  • image
2 Reviews
  • Write a review >
    How do you rate the product overall? Rate it out of five by clicking on one of the hearts.
    What are the advantages and disadvantages? Use up to 10 bullet points.
    Write your reviews in your own words. 250 to 500 words
    Number of words:
    Write a concise and readable conclusion. The conclusion is also the title of the review.
    Number of words:
    Write your email adress here Write your email adress

    Your dooyooMiles Miles

    2 Reviews
    Sort by:
    • More +
      13.07.2012 13:28
      Very helpful
      (Rating)

      Advantages

      Disadvantages

      I would highly reccomend Esure home insurance

      When I did a comparison last year, Esure worked out the cheapest for our buildings and contents insurance and so this is I chose them. Arranging the insurance online was straight forward enough.

      In February this year, we had a leak from our loft and so needed to make a claim. I rang them and they sent someone out to dry out the area -they installed fans and drying equipment. They then advised me to get my own quotes for the repairs. I did this, then they sent a loss adjuster round just to check the damage and shortly after I received my cheque for the repairs. There was no quibbling about how much to pay out - they took the lower quote and just deducted my excess. For me this was great because I decided to do some of the work myself rather than have the tradesman do all of what he had quoted for.
      The claim process was straight forward and pain free.

      I couldn't believe it when received my renewal documents this month - I was expecting the cost to rocket due to the claim but it hadn't. I then did an online comparison and nothing beat my renewal quote! I removed some of the extras they'd tried to add on e.g pest control cover and only paid £135 for the year for buildings and contents cover.

      Also, they're doing an offer whereby if you renew early you get a free night in a hotel for 2 people so I'm looking forward to a little break away!

      Overall I've had a very positive experience with Esure!

      Comments

      Login or register to add comments
    • More +
      02.05.2006 20:24
      Very helpful
      (Rating)
      1 Comment

      Advantages

      Disadvantages

      I've paid, renewed and made a claim and i'm still happy!

      have had my household insurance with Esure for the last year. (Both buildings and contents - you get an additional discount if you take the two together - 15% as far as i am aware).

      Like any insurance its a burden to pay and the majority of the time you never claim! This can be frustrating especially if your renewals go up. Fortunatly for me i recieved my renewal notice which is due on the 25th Feb 2006 and the premium has gone down!! Yay!!

      I called Esure and discussed the fact that i felt i was insuring my buildings for too much money, they were really helpful and told me which documents i need to look at to get the correct re build cost. On doing this, i was right......they reduced the sum insured and again my premium dropped!!

      Oh....just before i ramble on....just to let you know if you get a quote on the internet its cheaper.

      Now...they say you never know how good an insurance company is until you make a claim. Well, a couple of weeks ago on a sat evening i was getting ready to go out when i noticed in the dining room a wet patch on the ceiling. On closer inspection ( by giving it a prod) i realised the ceiling was wet...it was that soft my finger went through the ceiling. I dug my policy booklet out knowing i have the home emergency and gave Esure a ring. I explained the situation (I could see a slight drip coming from one of the water pipes) they explained that because i have home emergency they would send a plumber out to me. Now the drip wasn't really bad and i was of course going out so i asked if it would be possible for them to send someone on the sunday morning. The bloke i spoke to took my mobile number and explained that the plumber would give me a call to discuss when he could come out. Within 10 mins my mobile was ringing and a lady confirmed that they would send someone in the morning.

      Next morning at 9am (I know i couldn't believe it - normally tradesmen turn up 5 hours late!!) the plumber arrived. He explained they would need to go through my sons bedroom floor to gain access to the pipe. Oh no i thought....i hate mess!!

      I asked him if i could discuss first with my insurance company as i didn't want my floor being pulled up and then Esure refusing to put it back. After speaking to Esure they advised where ever there is water damage they will replace. I organised for the plumber to come back on the Monday. He sorted my pipe for me. We couldn't get a builder out until the Sat morning, obviously due to my son being 7, and the fact i didn't want two legs hanging through my dining room ceiling we had to put some temporary board over the area . It was a week of fun!! My son thought his room was an island! I obtained a quote from the builder, called Esure and they authorised my claim straight away!

      I now have a newly plastered ceiling, new floor boards and new piping. All for the cost of my £60 excess.

      I have to say i was very impressed with the service and i would recommend them again and again!! The Home Emergency is also well worth the money that was approx £35.00 for the year. It covers roof damage, plumbing and drainage, main heating system, domestic power supply, toilet unit, home security and lost keys.

      Comments

      Login or register to add comments