Home > Banking & Finance > Home Insurance >

Legal & General

Newest Review: ... report had not been sent. Apparently I am clairvoyant, so should have known they needed to see this. Sent the document again. Another six weeks or so went by and a letter turned up asking me "please to supply the following items of information", although no items were actually listed there. Letter wanted a response within (literally) two days of receipt, one of which was a Sunday. Phoned and asked what was now wanted; turned out that they still wanted the valuation report. Told them that this now had been sent twice and predictably they said "must've been lost in the post". Since it had been sent twice, I st... more

Read Reviews for Legal & General

Legal & General: Typical example of bad administration (302 words)
by - written on 22/12/03 (Useful, 123 readings)
Rating:

Made a proposal to Legal and General for a new house (building and contents) because they did a deal for people buying from the builder, Bellway. Sent off all the bumpf, including copy mortgage valuation report. After a month it because apparent that no monthly premia were being deducted and no response had been received, so asked why. Told that insurance had not been processed because mortgage valuation report had not been sent. Apparently I am clairvoyant, so should have known they needed to see this. Sent the document again. Another six weeks or so went by and a letter turned up asking me "please to supply the following items of ... Read the complete review

Read 1 review

Write a review