Lloyds TSB Insurance - First Class (Lloyds TSB insuredirect)

Member Name: bluehero

Product:	Lloyds TSB insuredirect
Date:	15/06/08 (118 review reads)
Rating:

Advantages: low prices, good web site, good claims service, good advisors, panel of insurers

Disadvantages: none

I've insured my home through these guys for a number of years and have also claimed after I lost some roof tyles. I think they are very good, in particular :
- the standard of their advisors over the telephone is better than others
- the web site is easy to use
- they offer a panel of insurers and so shop round for you but can intervene on your behalf if you think the insurer is not giving you good service
- they are competitive
- you can buy them through Quidco and so get cash back

When I made a claim I have to say I was impressed. I lost some roof tiles during a storm and then phoned up the claims department of the insurer which was lloyds TSB insurance although they have all the big names on their panel. I got straight through, the lady was excellent and paid the cash directly into my bank account there and then without the usual 3 days for a cheque to clear, so I could pay a builder straight off.

Summary: Very good - I use them every year