Good, reliable company (More Than Home Insurance)

Member Name: lunarc

Product:	More Than Home Insurance
Date:	02/09/09 (37 review reads)
Rating:

Advantages: Excellent customer service

Disadvantages: Not the cheapest prices

I've used a number of insurance companies over the years and More Than have always stood out as being one of the better companies to work with. Their prices, while not the cheapest available, offer good value for money in terms of the cover that is on offer. Furthermore, they have an efficient website and a well-run call centre, so you always know you'll get through to customer services promptly and not be sitting in a telephone queue for an hour, like with some other insurance companies. I found that arranging and renewing insurance was always straightforward through the website, where I was able to obtain detailed quotes which I could save for a period of time. This allowed me to do comparisons elsewhere if necessary and come back to purchase at a later date. The staff members I've dealt with personally have always been extremely helpful and polite. As mentioned, their quotes are not the cheapest but you have to weigh up all aspects of the service you are getting and I believe that More Than are a very good choice. I've had insurance with some of the cheaper insurers in the past and all I can say is "you get what you pay for".

Summary: Not cheap, but you get what you pay for.