Less than any good for me (More Than Home Insurance)

Member Name: Trishajs

Product:	More Than Home Insurance
Date:	22/10/09 (52 review reads)
Rating:

Advantages: NONE

Disadvantages: They will only insure me if I move

I used More Than for my home insurance the year before last and overall, they offered me affordable cover- which is why I chose them. I stayed with them last year for my travel insurance, but because of a good cash back deal I went somewhere else for my contents insurance.

I received a letter from them this morning offering me a very good price for home contents cover, coupled with £40 worth of Marks and Spencers Vouchers- nice one. But never one to miss out on all that was available to me, I logged on to More Than to get an extra online discount.

I just couldn't get past the second page of details- I tried and tried- the fact that I was having a problem must have sent an alert on their system as an online chat window opened to help me.

It turned out that because I live in a block of flats that has 6 flats within the block- they consider me to be uninsurable- they will ensure blocks up to four flats, but no "MORE THAN" that. Apparently a new policy from January this year. Not one I can understand as living in London I know that many apartments have MORE THAN four flats in a block, but with contents worth hundreds of thousands - I would have thought good income for insurers- and quite possibly easy money too, as they have high level security- but who am I to question?

I am writing this to warn others in a block with MORE THAN the maximum flats - as I have just wasted almost an hour.

I will not be renewing my travel insurance policy with them -as the hotels I stay in always have more than four rooms and as they seem to have an issue with any number MORE THAN five, I shall find travel insurance elsewhere.

I have never made a contents claim in my life- so it has always been money for nothing for the insurers- could they ask for MORE THAN that?

Summary: They say they offer a 4 star service- but not 5- they don't like 5 or 6 or 7 or.......