Norwich Union Direct
Norwich Union Home insurnace - don't got there! - Norwich Union Direct Home Insurance

Newest Review: ... been received in October 2008 did not arrive, and eventually we managed to get through to the company and renewed on the phone. We paid ... more

Norwich Union Home insurnace - don't got there!
Norwich Union Direct

Lalala

Author Name: Lalala

Product:

Norwich Union Direct

Date: 06/12/06

Rating:

Advantages: None

Disadvantages: Everything - mainly unable to deal with claims

Norwich Union Buildings insurance = horrific! Half our roof got blown off in high winds, and 4 days later, it's still not repaired, and we are classed as a priority! Rain is flooding in, and dangerous bits hanging off and claims dept in India are no help and cannot understand my dilema, they just keep transfering my call when IT'S THEIR PROBLEM TO SORT! Why can't they just get it sorted - now extra damage resulted as it's come through to all the ceilings upstairs. Will never, ever insure with them again.

Summary: NU are just no good at sorting out claims, and to try to complain is a nightmare