Best Western Hotel-Albufera Portugal (Best Western Hotels)

Member Name: SpookyMoon

Product:	Best Western Hotels
Date:	20/06/08 (39 review reads)
Rating:

Advantages: Easy to book, English speaking staff, flexible and customer focused approach to all services

Disadvantages: This particular branch had a very limited vegetarian menu, although the ones served were delicious.

My husband and I spent our honeymoon at the Best Western in Albufera Portugal. I cant recommend this place enough. We booked this online through Expedia and only mentioned once in the booking form that it was our honeymoon but once we had got there they had upgraded us to a kingsize honeymoon suit room without any extra cost! They had also served chilled champage with chocolates and flowers and a congratulations card (printed in Enlgish)! Needless to say, this surprised my husband and I and began our honeymoon with a really nice warm feeling.
The room was massive with a colour tv, hairdryer, trouser press and all the other mod/cons. It had a sea facing balcony with amazing views. There was a table and chair set on the balcony along with a sun lounger and coolie bag! I can honestly say I had never stayed anywhere before that had little touches that made a big difference to my time spent there. I felt that they were so flexible, accommodating and entirely customer focused, even to the point of giving me some cream for my heat rash! The waiter remembered us by name and spent time making us feel welcome and cared for before and after every meal. This particular hotel even had its own mouse prevention unit, he was Phantoma and was an adorable and friendly black and white cat! I honestly felt very well cared for and looked after and I wouldn't hesitate in recommending them to anyone!

Summary: My favourite chain hotels!