Clean, modern and spacious; staff rather unhelpful (Bonnington Hotel London)

Member Name: dcmbarton

Product:	Bonnington Hotel London
Date:	11/01/09 (10 review reads)
Rating:

Advantages: Well presented and easily accessible

Disadvantages: Staff were difficult to communicate with

Firstly, I should say that I haven't stayed at the Bonnington Hotel, but have visited for a special event and made use of the bar / cafe.

The hotel in general is extremely well presented and easy to find. It is clean, modern and spacious. We were able to park free of charge (admittedly, it was a Sunday) in the road behind the hotel, though I gather there are other NCP car parks nearby.

Unfortunately, English was not the first language of some of the staff. This meant that ordering items of food and drinks in the cafe bar was somewhat difficult. It became clear after a while that a significant number of the customers in attendance were also finding the same problem. Some people waited over an hour just for a sandwich which seems excessive.

This was a real pity and I was surprised by the service. Maybe it was just because it was Sunday? Who knows.

Summary: Hard to say really; I'd want to either stay or visit on a weekday for a realy feel