Clarion Hotel Stephens Hall

Description: Earlsfort Centre / Lower Leeson Street / Dublin 2.

Newest Review: ... and a fruit basket free of charge as it was a celebration. I thought, ' how lovely!' no, it wasn't, we were upgraded to a ... more

... room that if that was a deluxe suite I wouldnt have liked t see the rest, and no wine or fruit basket! I was very angry as I had been willing to pay for what I requested! This was my second dissapointment after booking in at a very unfriendly reception desk, I was told I had not paid, although I had given my bank details when booking. That was obviously my mistake for not checking had the payment came out. However, the hotel put a hold of over twice the amount of our room for the weekend for 'insurance'! I had brought a c...more

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Clarion Hotel Stephens Hall: Worst hotel stay ever! (447 words)
by - written on 16/09/09 (Very useful, 21 readings)
Rating:

I hope this reveiw stops at least one person suffering at the hands on this Clarion hotel in dublin like I did. I booked this hotel for myself and my partner for a weekend break to celebrate his birthday. Having a young son, we were looking forward to a nice relaxing break, did we get one, no way! Firstly I made the hotel aware 2 weeks in advance it was a birthday celebration and asked them to put champange and chocolates in the room. The man said to me that the hotel would provide an upgraded room, wine and a fruit basket free of charge as it was a celebration. I thought, ' how lovely!' no, it wasn't, we were upgraded to a room that if that was a deluxe ... Read the complete review

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