Newest Review: ... but when we got there we realised how good the half board was and for a very reasonable price we upgraded. The food was excellent wit... more
Lovely hotel - Excellent holiday!!
Club El Trebol (Spain)
Member Name: benz2922
Club El Trebol (Spain)
Advantages: Lovely hotel in the centre of Costa Teguise
Disadvantages: Lots of Facilities have extra charges
Ok so the hotel rooms are not 5* but I would not have expected that, they are a very good 3* which is all I could have expected for the price paid. The bathrooms are nice and modern and I particularly found the shower to be wonderful. The rooms are cleaned almost every day and the towels are changed every three days. I have to admit the beds are not overly comfy but after a busy day exploring the island that becomes less of a problem. The best part of the room in my opinion was the large balcony. There are two double doors leading from both the bedroom and from the living area onto the balcony. The hotel has only three floors and we stayed on the first floor and I found this to be great (as there are no lifts). The balcony does also have a washing line so you can put your wet clothes out after a day at the pool. The biggest downside to the room however was the lock on the doors leading to the balcony; It was placed in easy reach for my four year old to be able to open by herself which did make me feel uneasy, especially at bedtime.
The main reason we chose this hotel was for the slides pool which we thought would be perfect for our four year old and thankfully she loved them. They were just right for her age which also meant there were a lot of children her age as opposed to older children. The water was a tad cold but my daughter didn't mind and I noticed that after you stay in the pool for a little while the water doesn't feel as cold. We didn't use the other pools as much but they were all nice and they were cleaned regularly while we were there. The only concern I had with the slides pool is that they don't get turned on until half past 10 and they are turned off at around 10 past 5. Therefore to gain a sunbed near to the slides pool you have to be down way before they are actually turned on. Yes you do get people who put there towels on the sunbeds a daft o'clock but the morning time is usually windy therefore blowing the towels away. There was always sunbeds available throughout the day but the slides pool only has a small area containing 5 or 6 sunbeds so to get one there you have to be down early. One other problem I found was nude sunbathing, ok so I'm not one for complaining but some people were sunbathing topless by the kids pool which I just found totally inappropriate. If you are to do such a demeaning thing you should keep it to your balcony or the adult's only pool, NOT the kid's pool. I think the hotel should have more rules in place about this sort of thing. Anyhow we didn't let it spoil our holiday! There are four pools altogether at the hotel including the kids slide pool, there is another, smaller kids pool along with two larger pools, one being the larger main pool and the other a smaller but adults only pool. All of the pools were nice and clean and there were plenty of sunbeds for everyone however none of the pools are heated which I did find to be a slight disappointment.
Food and drink
The food was lovely, nothing to complain about there. Every meal was set as a buffet style which meant that although I am a very fussy eater I always found something to eat. For breakfast there was everything you could want on a full breakfast, there was a choice of cereals, a choice of bread rolls, croissants, cakes, doughnut's etc. but for me the best breakfast was freshly cooked pancakes topped with hot melted chocolate, it was gorgeous! For lunch there was a large choice of food ranging from pastas to pork chops. There was always a wide choice of different food and there were always chips to go with it. The salad bar was also great, it was huge and everything was delicious. Dinner was similar to lunch except there was more choice, lots of different meals to choose from and lots of little snacky bits too such as pizza, chicken wings, ribs etc. Also there were different themed nights, during our 10 days we had an American theme, a Chinese theme, Spanish and an Italian theme, all were lovely and the choice of different food was welcome. The only downside to dinner was the deserts, everything wobbled? It wasn't for my liking anyway, there was a choice of ice creams but after eating one that was labelled toffee which actually turned out to be coffee I was a little put off. There is fresh fruit however which is great for the kids. As we were all inclusive I would definitely say that the food was great, however if you were to go self-catering there are a lot nicer and cheaper places around the area to go to as the hotel does charge Euro12.50pp for dinner which is rather expensive considering. To end on a plus, the restaurant staff are very attentive, they make sure you have everything you need and they are always there to clean your tables as soon as you are done, couldn't fault them.
The all-inclusive drinks are better than expected; there is a wide range in the restaurant such as fizzy drinks, tea and coffee and soft drinks such as orange, apple and pineapple juice. There is also beer, wine and sangria available in the restaurant, these are all help yourself. The pool bar and main bar have a wider choice and when we had ran out of drinks to try the kind bar tenders made us a selection of different cocktails to try out. Although the alcohol is defiantly weaker than normal the drinks are still nice and very refreshing. Especially the orange juice, I would recommend trying that with your breakfast.
The pool bar is fab, it has food such as chips and burgers and it has as much ice cream as you can eat. The pool bar also has better flavours such as strawberry and cookies and cream. There are also plenty of places to sit whether inside or out. The only criticism is that the food doesn't seem as fresh as it does at lunch or dinner, it didn't really bother me too much though.
The entertainment is ok, it's not excellent but it's fun. Much goes on during the day but we never got involved with this although we did sometimes watch and we witnessed things like grown men belly flopping into the pool and holiday reps getting thrown in, which I'm sure is fun for some but it's not our cup of tea. We would go to the evening entertainment which was much better. It starts at 8pm with the dizzy and shades shake down which my daughter loved. It involved lots of games and dancing but they do get parents up to dance so ifs that's not your thing I wouldn't advise getting front row seats. Bingo starts at 9pm which is rather expensive at 5 euros a night buts it's fun. The entertainment at 10pm differs, one night we had a reptile show which was great and we got pictures taken with the snakes but then another night we had a show called African boys which was dreadful so avoid that one if it comes back again. All in all though the entertainment was ok and it wasn't all geared towards children, they did have Mr and Mrs while we were there and rock the room which was all good fun but then children loved the stuff like the falcon shows.
The kids club was ok but shame we didn't know about it earlier. The kids club is right at the back of the hotel where you would never consider looking, we therefore didn't find out where it was until two days before we were leaving. It's a shame as my daughter liked the time she did spend there and the kid's club staff were very nice and friendly. The kids club has some great stuff going on during the day such as arts and crafts and sports competitions.
A couple of negatives
I only have a few niggles with this hotel nothing major but you do have to pay extra for a lot of things such as the safe, TV and kettle. Also there is a lot of graffiti, which of course is not the hotels fault but the furniture, inside cupboards and draws, there was a lot of graffiti. My last concern is with the reception staff, as kind as they are they don't know an awful lot about the hotel and after asking on several occasions they couldn't point me in the direction of the kids club, tennis court or launderette as they didn't know where they were.
The area is lovely, I couldn't really fault it, there are lovely views and it's also rather close to the beach which is a 5 or so minute walk down the road. Once at the beach there is an array of shops, bars and restaurant which are all lovely. The beach also has a very long promenade which goes around the whole of the costa Teguise region, the hotel is pretty much situated at the end of the promenade so it's really nice to be able to walk the whole thing although it is very tiring. We did happen to find some lovely beaches by doing this though; they were a lot nicer than the beach which is closest to the hotel. Also the hotel is the neighbour of a very beautiful aquarium which is a lovely place to go if the weather turns bad, or like in our case you want to escape the sun for a couple of hours. The whole of the costa Teguise area is very family oriented, as is the hotel. I would definitely advise that the hotel is for couples and families, its quite a quiet and relaxing hotel and it's not really suitable for your clubbing type holidays as the main clubs are situated at the Puerto-del-Carmen region which is a completely different part of the island.
All in all we had a fantastic holiday, the hotel was lovely, the staff were lovely and the area was also lovely. There is so much to see and do and I would definitely recommend getting out of the hotel for a couple of days and going on some excursions. We found the Rancho Texas park to be an excellent day out.
Summary: Would go back