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Crowne Plaza in general

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    5 Reviews
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      17.05.2009 23:10



      friendly, efficicient and enjoyable

      We stayed at the Crowne Plaza located at Heathrow and found it to be a pleasant experience. My husband and I were traveling with our two year old daughter. We found the staff to be efficient and friendly, which is exactly what you hope for when you are traveling with a toddler. The rooms were spacious and clean. The room easily held the travel cot which was provided by the hotel and placed in our room for arrival.
      The swimming area had a smaller swimming pool attached to a larger one which was great for children, and perfect for wearing out our daughter before our flight the following moring.
      The only downside that we did find with hotel was there was not an adequate restaraunt for family dining, although I'm sure those traveling without children would find the restaraunts located at the hotel sufficient.
      An enjoyable experience overall and we will defenitely return.


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      09.03.2009 15:03
      Very helpful



      What more could you want? 5/5


      Crowne Plaza London City is one of the best located hotels in London. A stones throw from Blackfriars tube station, and a gentle walk from the west end this hotel is perfect if you are a theatre goer. My experience of this hotel was as part of a show and stay package. For £140 pp I got a night stay at this hotel including buffet breakfast plus a ticket to go see the Lion King.

      ---Getting there ---

      As previously stated the hotel is right next to Blackfriars tube station. This is easily the best way to get the hotel. I arrived in London at London Euston and two tube transfers later I was at the hotel. The hotel is located within the Congestion Charge zone and does not include any parking so it is unadvisable to drive there.

      ---First Impressions -

      From the outside the hotel looks really nice. Situated in a large white brick Georgian building, the hotel gives a good impression of style. As soon as you enter you notice everything is geared towards first impression. The interior is very stylish and contemporary. As you enter the reception area you notice all the furnishings, the large open fire, the flowers all over the place. I was very, very impressed.

      --Facilities -

      The crown plaza London City has the following facilities:
      Dry Cleaners/Laundry
      Airline Desk
      Rental Car Desk
      Tour Desk
      Travel Agent Desk
      Foreign Currency Exchange
      Baby Sitters
      Business Center
      Mobile Phone Rental
      Private Limousine
      High Speed Internet (£15.45 initial fee + fee related to data)
      Ice Machine

      ---The rooms -

      The room I stayed in was a 2 bed room and featured 2 large double beds a large window with curtains, lots of lighting fixtures, bed side cabinets, a desk, cupboard, ironing board, large bathroom including shower toilet and sink and a television that included email and web access.

      The view from the window wasn't impressive, All we could see was a wall opposite us, but it did offer plenty of natural light into the room. The beds were very comfortable and there were plenty of covers and pillows to make our stay very comfortable.

      The bathroom was well stocked with towels of all sizes, shampoo, conditioner, soap, even a condom! The bath was large and the shower had a good strength and temperature range. There were also bathrobes that carried a £50 price tag should you "accidently" pack them.

      As with all hotels there is the tempting mini fridge however read the instructions before you open this one. The items are all electronically monitored, as soon as you remove an item it is credited to your account. We didn't realise this until we had emptied most of the fridge to inspect the tiny bottles of rum, nuts and tubes of jelly beans. The items are typically over priced, a box of 3 condoms was about £4 and a bottle of vodka similarly priced. A small bottle of wine featuring 2 glasses worth would have set us back £12.

      The rooms featured a welcome to the hotel guide which had a lot of very valuable information in, particularly about the local area which really helped us plan what we were going to do.


      The reception staff were very friendly and knowledgeable. They gave us valuable information about the local area, what to do, where to find things etc and also wiped our mini bar fee when we explained our error. They also let us keep our bags safe while we explored London. In the restaurants the staff were just as friendly and helpful and really helped us to feel welcome. I can't think of a bad thing to say about them.


      Our package included breakfast and we ate out at night so I can't comment on the price of the food at all. The breakfast buffet, should you go for it, is ideal for stoking the fires for a long day exploring London. You get all you can eat and there is plenty to choose from; continental style croissants, buns and pastries with all sorts of jams. As many varieties of Cereal you could think off, full English breakfast, fruit, yoghurt, toast all sorts. I was very impressed with the breakfast and very full afterwards.


      I really don't have a bad thing to say. We used this hotel as a base for going to the theatre and exploring London from and it was ideal. Cheap and very good value, I would most certainly stay again. I suppose the only negative would be the price of added extras such as the mini bar and the internet, but these prices are probably comparable to other London Hotels. The staffs are friendly, the food is really good and it is close to all of Londons attractions.


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        02.11.2008 02:45
        Very helpful



        Fantastic, beautiful and worth every penny that I didnt spend!

        Crowne Plaza Heidleberg Germany

        I stayed here for a week in August with my company.

        rooms -

        My room was a Queen suite with 2 double beds, a huge bathroom stocked daily with fresh smellies - shampoo, body cream, soap, shower cap, sewing kit, and show polish. You can also request items you may have forgotten; toothbrush, toothpaste, comb etc (I am crap at packing and always forget something).

        Although it is Germany, there is also a UK plug socket in the room so no problem if you forget your Euro adaptor.

        The mini bar is an unbelievable 6 euros for its entire contents. 6 euros for all of it, not each item, all of it! - peanuts, still and sparkling waters, diet coke, normal coke, wine, beer and chocolate. And being on a corperate week we have a rle of always emptying the mini bar!

        There is an iron and ironing board, large TV, large double wardrobe, and extra pillows and blankets.

        Room service is available 24 hrs but from the menu it is only tomato soup you can get 24 hrs, the other food is up till about 11pm.

        The rooms are immaculate and the bedding is changed daily, as well as the smellies, but also fresh chocolate and biscuits are placed on the bed side table.

        The restaurant -

        The restaurant was so amazing that you could easily put on 3 stone a week. It is a self service buffet but with every type of food imaginable. - a full cooked breakfast, fresh fruit, salad, even gherkins for gods sake! cereals, yoghurt, honey/jams, boiled potatoes, boiled sausages (big ones also), all types of european breakfasts

        Plenty of fruit juices to choose from, milk, hot drinks, latte, plain coffee, black tea, fruit tea, macchiato - anything and everything

        the bar - the bar is small yet very friendly with plenty of seating. The evening meals are taken in the bar area as it has a seperate dining area. The menu choice is fantastic and the servings are very ample at a very good price - around 15 euros for a huge main meal.

        For smokers, naturally the hotel is non smoking but there is a cigarrette machine - be careful here as you need to obtain some sort of 'tabak carte' (swipe card) from the chap behind the bar to prevent kids from buying fags. Failing that, go outside the back of the hotel, cross the road to the right is a corner street bar where you can buy cigs.

        staff - the staff are superb, incredibly friendly at even at 2am nothing is too much trouble for them. They are professional and take their customers seriously.

        Also you can get a Wyndhams rewards card that allow you to collect pints for staying in hotels, this hotel give reward points also.

        It is very clean and beautifully decorated inside and out.

        spa/gym/pool - I didnt venture into here as I was on a works jolly, but other colleagues did, from what they told me is that the pool/spa/gym area is second to none. And is very luxorious. Indded have a google for the hotel and see the pics, its beautiful.

        Heidleberg itself is fantastic, the castle, the town, the restaurants - everything!!

        prices -

        I dont know exactly how much the rooms are, I bunged it on the company credit card so didnt care. But I think for 7 nights, including breakfast everyday, the entire contents of the mini bar and some evening meals and quite a few drinks - my bill came to around £600. Which for what I got was great.

        The only downside is that they allow pets to stay on the rooms, and I had flea bites that week. Clearly from previous customers and their bloody pets.

        Other than that the place is utterly spotless and I would highly recommend it.


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        • More +
          25.07.2008 20:20




          Very good hotel chain in general. I have stayed in a few and have been delighted with all aspects of it.
          the one I stayed in more recently had a great bar and lounge downstairs, they were a little late getting the food out to us and the gave it us for free.
          Room wise, god by far the best hotel bed I have ever slept in! it was huge and this was only a standard room too! all the mod cons you should need, very clean and the pillows were aplenty, which always bugs me about hotels, they never provide enough, well without having to ask! the main theme appeared to be "getting a great nights sleep" for this they provided a goodie bag which had ear plugs, a cd - for which there was a cd player in the room and some mist pillow spray, as well as eye mask, so indeed I had a great nights sleep, well worth the money, which to be fair was quite reasonable oh and the freebies in the bath room were great too


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        • More +
          03.12.2007 12:00



          About Crowne Plaza Hotel in general

          In general, I like to stay in Crowne Plaza hotel. I had few times experiences stayed in this hotel, and always satisfied with the services and rates that they gave to me.

          I will definitely try to find more Crowne Plaza hotel every time I need to travel abroad.

          For the good prices always try to search around for the best rates that they offer through internet.

          A choice for guest with children too. Good hotel!


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