Newest Review: ... months as there where plenty of roses. Once entering the building you'll find out that there isn't a lift, no big problem with only one fli... more
The Wild West is a bargain deal !
Disney's Hotel Cheyenne (Paris, France)
Member Name: Fritzthecat
Disney's Hotel Cheyenne (Paris, France)
Disadvantages: No kettle in the room, decor is slightly worn
The Disney Cheyenne Hotel was an upgrade to a very good offer we found for a 3-day trip to Disneyland Paris. Originally the offer included accommodation in the Disney Santa Fe Hotel but at only £ 6.00 more we thought that the expense for having a bunk bed for the children next to a double bed for us, instead of two queen size beds, was money well spend.
To find the hotel was easy. Once you reach Marne de la Vallee all you need to do is follow the signs along the way. With Disney being THE attraction in the area all that has to do with the theme park is very well signed out, and the danger that you are getting lost is minimal. If you are arriving by Eurostar you'll find the bus terminal from where the shuttle buses to the hotels depart right in front of the exit to the station, and if you want to take a train from the airport you'll also arrive here. Once you reach the hotel by car you will have to pass from the check in where you will have to show your reservation papers. The guy we met here was a very friendly and cheerful chap and within a short time we were making our way up the driveway to the Cheyenne Hotel
The hotel is designed in a Wild West Style. You can't drive up directly to the entrance, this area is reserved for coaches, there is a small parking lot opposite of the entrance to the reception area where you can leave your car while you check in. The shuttle buses stop around 100 metres from the entrance and porter service isn't privided, you'll have to manage your luggage yourself.
The reception area is large and the Wild West theme continues with lots of wooden beams, the odd Native American Indian model, wagon wheels and the likes.
We where lucky to arrive at a time of day where the reception wasn't busy and only had three more families in front of us. Nevertheless, the waiting time was around 15 minutes and is sluggishly slow. I feel sorry for all those who arrive in huge groups or at very busy times but it gives you a very good impression of what will await you during your stay in Disneyland: queuing, queuing, queuing
The receptionist was very friendly and explained all the offers that were available to us like early entrance to the park, booking dinners, etc. At this point we didn't pay too much attention but wanted to get to our rooms, get rid of the luggage, freshen up and finally get to the park and maybe meet Micky .
The hotel is fairly big and consists of many separate buildings, all two storey high and with Wild West related names. We were assigned to "Sundance" which is located at the far end of the hotel complex. Good thing I did pay attention when the receptionist explained the way to get there. There is a large
parking lot all along the hotel's buildings and we managed to find a space directly in front of "our" building which turned out to be a white wooden structure that could have been the pride of every Clint Eastwood Western Movie. Opposite to the entrance there is a small square with a small park which is probably very nice during the greener months as there where plenty of roses.
Once entering the building you'll find out that there isn't a lift, no big problem with only one flight of stairs to climb - and the explanation why such a lot of push chairs are parked in the hall way. The Wild West theme continues in the design which includes some photos of the most "wanted" men, all actors who have played Wild West villains, but it is also fairly worn and the space under the stairs is used as a storage area for neon lights and other items that might need to be replaced in the rooms. On the landing of the first floor there are some tables and chairs, very saloon like, that came handy when we wanted to have a drink when the kids were already in bed as there is no separate living area in the room
Entering the room you'll find a hanging rail and a shelf in the hallway, the bathroom also leads from here. The room itself isn't small at all but with the double bed, the bunk bed, two chests of drawers and a desk area it is fairly cramped and there is hardly space to swing a cat. We made sure to keep our luggage out of the way, solved the dispute which of the girls would sleep on the upper bed, found the room to be hot and sticky and opened the window, which wasn't as easy as it looked like. There is a TV with some local French channels and the Disney Channel in several languages, not a service we used a lot. The room was clean but the furniture again a bit tired and worn and the bathroom could have done with some sprucing up as. there were some cracked tiles. As this is one of Disney's budget offers we didn't expect all that much, besides, if you come to Disneyland you'll probably not spend a hell lot of your time in the room, at least not while you are awake.
The beds weren't the most comfortable I've ever slept in but for a short trip they were fine. Not so sure if I would have liked to sleep for a whole week or so in them but most people won't stay for that long anyway.
On the plus side everything was spotlessly clean and the room was tidied up daily, empty soaps and toilet rolls were replaced.
In the bathroom we found some soaps with Mickey Mouse wrapping and shower gel and shampoo in little bottles with Micky Mouse screw tops which we weren't allowed to use as our daughters wanted to take them as a souvenir. We'd brought our own so no big deal and both kids were happy to take their Mickey shampoos back home.
There is no possibility of room service, no coffee/tea making facilities and there are also no machines in the building from which you could have got a small snack or a hot drink. This was the only real downside of the hotel as the bar/restaurant were quite a bit of a walk away and we'd have loved to have a cuppa in the morning while we all got ready for breakfast.
The hotel offers a restaurant where also the breakfast is served, and a bar. All meals are taken in buffet form and you can book an all-you-can eat dinner at a reasonable price at the concierge desk if you wish so.
The choice at breakfast was good although there wasn't any cooked breakfast, which means no eggs, bacon, beans and so on. There were enough cereals, cheeses, jams, cooked meats, fruit and a large variety of baked goods to keep us happy and we didn't really miss a full English breakfast. If we'd stayed a few days longer we would probably have wanted a larger choice but for just two nights it was perfectly fine. Drinks can be found in the dining halls (no joking, these are really halls with room for large amounts of people) and there was a variety of fruit juices, coffee, tea and milk.
The ambience again was Wild West Style, even though the size of the rooms would have exceeded the odd saloon by a mile.
After enjoying our breakfast we took a coffee outside where you can find some wooden tables and give the kids a chance to play in the playground - while we had some peace.
We booked the all-you-can-eat dinner on our second evening and here you will have to expect to queue up for ages for your food - and in a very hot buffet area ! The selection is good, there are several starters including soup and salads, a huge variety of main dishes that should suite any taste, a fantastic desert buffet and lots of cheeses.
From what I remember there was grilled chicken, salmon, curry, pasta with a variety of sauces, Boeuf Bourguignon, chips, rice and lovely pizzas.
It took ages to get what you wanted though and the kids started to eat halfway through and were nearly full by the time we got back to the table. The desert buffet is really worth mentioning as there was a fantastic selection of cakes, tarts and puddings. We couldn't really decide what to try and thus ended up filling a big plate with a variety to share. Cheeses included brie, camembert, blue cheese and goat's cheese.
The dinner offer includes one drink only and instead of ordering another one we decided to move on towards the bar to have coffees.
The weather was uncharacteristically mild during our stay so we decided to sit outside and I didn't see much of the bar. From what I could see through the window it offered several TV screens and was much smaller than I'd expected from a hotel of this size.
The overall ambience of the restaurant is clearly not romantic. For the amount of people these halls take, there were two of them, connected by saloon style swinging doors, the noise level was surprisingly low and tables were cleared fast and efficiently. During breakfast there was a bit of a problem with milk and juices running out and it took some time until they were refilled but the organization of feeding so many people at the same time was rather admirable and I'll happily forgive them for having to wait 10 minutes for my refill of orange juice when all went that well for me and hundreds of other guests at the same time.
There was a nice shop with lots of Disney items (what else ?) which was well worth checking out. We found a T-Shirt for our little one that was actually cheaper than in all the Disney shops in and surrounding the park. The staff here is extremely friendly and was very helpful when our older daughter fell down one evening and we were in desperate need of some plasters. In the end we bought most of our souvenirs here, not because we couldn't have got them anywhere else inside Disneyland but because the staff was really exceptional.
There is a concierge desk where you can book special activities like dinners and shows. We used this to arrange the all-you-can-eat buffet dinner on our second evening and found the staff to be very helpful, friendly and well organized.
There is a play area outside that our kids used during the stay. They do offer pony rides in the morning. Not an offer we took on as it involves extra spending, 5 pound for each child for a short ride up one of the "streets". Not that I'm stingy but there are so many better ways to spend your money in Disney. The kids liked the ponies (surprise, surprise!) and also had fun in the games arcade we visited in the evening. Here you can find table football, pin ball and so on.
The shuttle service to the park was a great help and absolutely reliable. The buses do get very crowded during the "rush hours" and no driver seems to care about overfilling the bus, so hold on tight. The journey from the Cheyenne to the park takes about 3 minutes and buses depart every 10-15 minutes from the hotel and back. This makes it very easy to reach the parks and the station.
Disney Characters show up daily and you can find them outside under the cover of the entrance in front of the big post wagon. We met Goofy and Pluto and the kids, although they surely would have preferred Mickey and Minnie, were absolutely OK with this. No clue how well the more expensive hotels are served but I suspect that your chances to see the "A-List celebrities" are better there. The queues to have your photo taken with the Disney character are much smaller than in the park and both of our girls got enough time for a big hug from both characters.
Overall this hotel is a fantastic budget choice for families. It is absolutely geared for the family market and I don't think that's probably what they are doing best. If you are after a more romantic break or just want something more upscale than a good working basic accommodation you will be better off at one of the more expensive Disney Resort Hotels.
We booked this hotel at a special offer for £ 300.00 for the whole family including a 3-day pass to the park, really exceptional good value for money. Disney only does such cheap offers way out of season but we were lucky with the weather and had, apart from half an hour of rain over 3 days, bright sunshine. So it was well worth the gamble and you'll never have any guarantees for sunshine, no matter which time of the year you go.
My only real problem with the hotel was the lack of coffee anywhere near the room, which probably isn't a big deal for most but this cat doesn't work properly without a cuppa in the morning ! Not that this would stop me from returning to the Cheyenne hotel, I'd go back any time, but bring a kettle.
This review has also been published on other websites.
Thanks for reading !
Summary: One of the Disney budget options
More reviews in the field of Hotel International
- More sad than sunny we thought
- Fabulous location but some issues need sorting
- Sun, sea and flamingos
- Cold Shower, no fans but we had condoms!!
- Marymoose has cheesecake for breakfast!
- Chill Out Time In Tunisia
- Nice Hotel - Shame About the Breakfast
- Perfect for larger groups visiting Disneyland
- Location location location
- Universal = Enjoyed by all!
- Astron Hotel Munich Neue Messe (Germany)
- Puku Vai Hotel (Easter Island)
- Baobab Beach Resort & Spa (Kenya)
- Hotel Belta (Paris)
- Mitsis Hotel Serita Beach (Crete)
- Riu Tikida Palmeraie (Marrakesh)
- Astron Suite Hotel Dortmund (Germany)
- Hiemann (Germany)
- Holiday Inn Dortmund Romischer Kaiser (Germany)
- Markgraf Leipzig (Germany)