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Hilton in general
Member Name: Seven17
Hilton in general
Date: 28/10/12, updated on 28/10/12 (45 review reads)
Advantages: Good rooms and service.
Disadvantages: Hilton near E.Mids Airport isn't worth the money.
Depending on whether you have stayed in a travel lodge or not, you'll easily form an opinion on whether Hilton Hotels are worth the money, or over priced.
I have stayed in a travel lodge, and so i would say in comparison, they are quite high up on the scale, and worth the money. I have stayed in a number of Hiltons up and down the country, many just for weekends away since i can't afford much more than that.
The hotels are well presented with most of them having a modern, stylish and well organised layout / design. They are normally well decorated and generally have good facilities such as restaurants, bars and swimming pools.
The only one i stayed in that doesn't fit that description was the one near East Midlands airport which, if i'm honest, was more like a 3 star premier inn with out dated furnishings, mattresses that had been worn down to nearly nothing, and some pretty dirty carpets. Overall and the majority of them though, are quite nice.
Hilton hotels have lots of friendly staff on a 24 hour reception and usually just one guy running the fitness centre but at some they very large reception areas filled with staff, valet parking (around £50) even staff monitoring the car parks and handymen on standby if your room "breaks".
Nights at the 4 star hilton hotels are normally up in the hundreds of pounds, not the tens. The ones in London which are 5 stars with good views in the middle of everything can be a few hundred or more, with the queen deluxe suites + valet parking costing several hundreds of pounds... every night.
The staff are normally quite friendly and speak good english. The breakfast staff are particularly friendly, and they are all dressed well. The staff wear suits, the managers have little badges on them and everyone wears a name badge.
The staff tend to be quite helpful when a problem occurs, I have only once been disappointed with help from a member of staff, and that was when the receptionist messed up my booking and i spent 20 minutes at the desk trying to sort it out.
The rooms are very spacious and generally have a lot in them including modern HD TV's and a kettle with tea and coffee already there for you. The cleaning staff do a good job of everything including emptying the bin and replenishing the tea and coffee.
The rooms normally have some good equipment in them like a hair dryer or toruser press, and amongst other things, a heated towel rack, lamps and desks. There are also pens and paper (well, small note pads) which you can jot things down on. You even get an FM radio which you can plug your iPod into.
Overall a very good experience, highly recommended, and whilst they can be expensive, you do get what you pay for.
Summary: Recommended hotel chain, even if they cost a bit more than the others.
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