“ Address: Paseo de Londres s/n / 07470 Puerto Pollensa / Mallorca / Tel: +34 971 864 406 „
We recently returned from a family holiday to Majorca, we stayed in Puerto Pollensa in the Hobby Club Apartments. There were 4 adults and 3 children in our party - me, my husband, my mother and father, and our 3 children aged 9, 6 and 3. It had been a number of years since our last holiday abroad and as our children were off school for the last few days in May and the first few at the beginning of June I decided to book a break away. We went on holiday from 29th May to 5th June. I booked the holiday in March and it cost around £2100 for the 7 of us for 1 week self-catering at the Hobby Club Apartments. I booked online with Falcon Holidays, part of the Thomson Group.
Finding and booking the holiday was very easy, I searched the internet and found what I thought was suitable and booked it. The booking process was very straightforward, just basically an electronic booking form. I paid an initial deposit on my credit card and then paid the outstanding balance 3 weeks before we departed. I had no problems with any aspect of the online booking. The ticket book for the holiday was sent to me about 10 days before departure.
We had been to Majorca previously, both before we were married and shortly after I had my second child but we had not been abroad with all 3 of the children. I decided to book Majorca because the flight is relatively short, approx 2 hours 45 minutes and I thought for the time of year we were going the weather would be good but not too hot. I also wanted somewhere that would be relatively child friendly and also suitable for elderly parents, my mother has a heart complaint so we didn't want anywhere with lots of steep steps or hills.
We departed from Belfast at 0.600, the departure was on time and there were no hold ups at the airport. We arrived at the airport 2 hours before our departure time, checked in and then made our way through security. The security was thorough but we got through very quickly and there were no problems. Our wait for departure was uneventful and we boarded the flight with no problems. We were seated together in 3 seats and 2 seats and the 2 seats for my parents. Because my son is just over 2 we had to pay a full child place for him, but this meant he had his own seat which was good as it gave us a little more room. I didn't book meals for the flight as it was less than 3 hours and early in the morning, I didn't think anyone would be particularly keen to eat early in the morning. However we did have tea and toast in the airport whilst we waited. The flight was smooth, no problems and we arrived in Palma Majorca on schedule.
On arrival we proceeded through passport control and collected our luggage without incident. We were booked on a package so we knew there would be a tour rep waiting to direct us for our transfer to the resort. The rep was available and we were told the details of our allocated coach, again this was very smooth and there were no problems. The transfer took about 50 minutes, the coach was air conditioned and the journey was smooth.
We arrived at our accommodation around 12.00 noon and there were no problems. Reception was open and our passports were checked and returned to us. We had booked 2 apartments, one for us and one for my parents. The accommodation only had 2 storeys and we were on the ground level, which suited us well, our apartments were next door to us and were identical. I had booked for a family of 5 which gave us a lounge/kitchen area, large bathroom, separate double bedroom with storage and a balcony/terrace area. The lounge area had a sofa that converted into a single bed and also a single bed stowed beneath it. My older children slept in the lounge area and my husband and I and the little one had the separate bedroom. It was a twin bedroom a rather than a double. Also we had booked for the little one who is two and the accommodation description stated cot space, although we were not provided with a cot. I am sure we could have had a cot if we had asked but the little one was happy enough to sleep with me. There was very good storage in the bedroom with a large built in wardrobe and also drawers.
There was air conditioning in the lounge/kitchen area and also in the bedroom, although we didn't need to use it. The kitchen was well stocked, with the usual fridge, hob cooker, kettle and microwave, large table and 4 kitchen chairs. There was also plenty of kitchen utensils and crockery, everything we needed to self-cater for the week. The bathroom was large with a bath/shower, toilet and bidet, there was a very large mirror over the wash hand basin and the lighting was good. There was also a hairdryer in the bathroom, there were plenty of towels provided when we arrived. There was a little balcony area with a small table and 2 chairs also a clothes dryer attached to the wall. There was a flat screen television in the lounge area and had the basic channels, enough for the children to watch Britain's Got Talent in the evenings. I found the apartments to be clean, well equipped and adequate for our stay.
The apartments were cleaned four times a week and there were always cleaning staff on hand if you needed anything. The apartment complex had a reception with bar/café area, the menu was limited but looked adequate. We didn't eat in the café as we had our evening meals out in the resort. There was a pool table and an air hockey table, 1.5 euro per go. This entertained my son in the evening whilst he was waiting for the rest of us to get ready. There was a good sized swimming pool, about 20 meters in length, this also had a smaller children's section to the side. The pool was surrounded by sun loungers, and there seemed to be enough of these to cater for all the residents. The grounds of the apartment were neat, clean and well maintained. There was also a small play area with a slide and bouncer with soft ground which was good for our youngest child. The apartments were located directly opposite the lovely beach, you basically left the complex and crossed the main road, by the pedestrian crossing and you were on the beach. The beach was lovely and clean and there were sun loungers available to hire.
Next door to the complex there was a Euro Spar, which was very handy for us as we were self-catering. This seemed to carry most of the essentials that we needed and had fresh baked bread and pastries everyday, all day. We were advised to go to the bigger supermarket in the resort to buy food as the Spar was considered quite expensive but for a short break I found it to be reasonable. We did try to locate the bigger supermarket but were unsuccessful so we shopped at the Spar. We bought our bottled water from the Apartment's reception as it was cheaper than the Spar. We ate lunch in the apartment most days and then had our evening meals out at different restaurants in the resort.
I could provide information on the resort, but that might be for another review. We as a family found the Hobby Club to be a good base for a self-catering, family holiday. The apartments and whole complex were generally clean and well maintained, the complex was in reasonable walking distance of the main town. There were plenty of places to eat or drink and the beach was on our doorstep. The Hobby Club is part of a larger group of accommodation and there is a 4 star sister hotel in the resort where you can use the facilities. The tour operator representative was available in the complex 6 out if the 7 days we were there and he was very approachable. All in all we had no complaints about our stay at the Hobby Club and would recommend it. The Hobby Club is rated at 3 stars and I think this is a fair reflection of the apartments and amenities available.