“ C/Ruzafa S/N, 03500 Benidorm, Alicante, Spain. Telephone: +34 965 851811 ~ Official Rating: 3 Star. „
The hotel cristal park (mm) being part of the magic group didnt mean jack squat. I will never view the word magic as something nice ever again. Dont believe the description on this site for the hotel AND TAKE the pictures with a pinch of salt. Hardly any rooms look decent. The windows are filthy. The hotel is grubby. The staff all speak spanish and are arrogant. The food is bland, over cooked and same and same again. Snacks are whatever is left over from the other meals. THe gym is some broken cheap household weight equipment that someone obviously didnt not want anymore. The jacuzzi would fit one small person comfortably. Its on a main road and dangerous. All in all 1* would be being nice to them as a description. DONT GO THERE IF YOU WANT VALUE FOR MONEY
Cristal Park is a lovely hotel sutuated on the edge of the old town and the new town of Benidorm. The hotel is very large and has 7 floors. There are 4 sets of lifts to use and they are very fast going up and down, but you have to wait until it reaches you for a while. The all inclusive feature extend to 9 other hotels which you can use to have drinks and food in it is called the amigos and is widely known in Benidorm. One of the hotels that you can use is situated right on the beach front and the other is in the so it is handy for those little visits to the beach or town. You do have to book a day in advance for food but we never did, they do not really check. At the moment the pool is being rebuilt but they are putting on a free bus to take you to one of their other hotels so you can use the pool. There is a roof top bar and a Jacuzzi on the roof. There are 3 bars downstairs and 2 rooms to eat in. The food was amazing the choice was excellent, and the presentation was good. I recently reaf some bad reviews on this holiday and needless to say did not want to go. If you booked this hotel separately all inclusive it would cost you £29 night thats good. I only payed £303 week for accomadation and my flight The onlt bad thing I would say is the beds they are very uncomfartable, and there was not a lot of good entertainment in house The hotel was clean, it is on a busy side road but not a main road and there is some noise but what do you expect, if you want peace and quiet hire a villa far away from everything. I have learnt that people moan over anything stupid
The Crystal Park Hotel in Benidorm is on the edge of the old town not far from the beach and no hills to climb, so it sounded the ideal place for my husband and I to book a seven night stay over the New Year. It is a large hotel with two dining rooms and three bars; sounds ideal so far doesn’t it? We had always fancied an all inclusive holiday and the brochures gave some lovely views of the hotel, we paid £1.50 a day extra for a park view room with an on suite bathroom so the entire holiday with flights and transfers cost us £1,250 for the two of us. Not bad for an all inclusive, we wouldn’t have to take a lot of spending money. Read on my Dooyoo friends……….. I particularly liked the idea of the hotel being part of ‘The Amigo’ group because we were told that we could have a meal or drink at any of the other ‘Amigo’ hotels in Benidorm free of charge just by producing our all-inclusive identity card……. It sounded great! We arrived at nine o’clock at night by coach from the airport and found that the hotel was situated on a very busy road. It was quite dangerous actually trying to step off of the coach into oncoming traffic, It was a good job that we were quick on our feet, a pensioner or a child would have been terrified, and I am not exaggerating here. Once inside the reception we were inundated by a swarm of people. It was apparently one of the main areas for guests to have a drink and there were rather a lot of them getting their all-inclusive monies worth. Very few seats though I noticed and the seats that were provided were worn and seedy looking. We were photographed immediately, this was for our identity card but we took it all in good cheer after all we were on holiday. Our room was on the seventh floor but there were four lifts and they moved quite fast. The room itself was reasonably large but not very clean, the curtains had
seen better days and the carpet was a little bit threadbare. Bathroom was all right the grout along the bath was still wet, but hey! They had obviously seen a problem and fixed it. There was no balcony just a huge window that only opened about an inch and it was filthy I don’t think they had been washed in quite a few months. The park view looked nothing like the picture in the brochure. It was a tarmac area which we later discovered was the roof of a basement car park, but it did have a few benches and flowerpots dotted around and the local louts frequented it at night. We did have debris to view every morning like beer cans and empty syringes, so we did get a view for the extra money that we had paid. We were on holiday, and we were going to enjoy ourselves. We unpacked quickly and made our way to the bar area to see how it felt to order a drink and not have to pay for it. The shorts were served in very large measures. If you wanted good brands and not the local tipple on offer that you could pay pennies for in the local supermarkets you had to buy a ‘Gold Card’ for twenty-five pounds. Never mind, the local tipple tasted all right but they were making a huge profit. I had paid over £1,200 for this holiday but I told myself that I would get my monies worth with the delectable meals. Ummmmm the meals were lousy, they were edible but not marvellous. Go all-inclusive to Benidorm? No! Never again. After two days of overcrowded bars, queuing for twenty minutes or more even for a coffee was no fun. When we went out for a drink and paid cash for it we noticed how much nicer the staff were. All-inclusive is not my cup of tea; we were treated like cattle. We had a reasonable holiday but we would never go back to this hotel again. There were a lot of under age drinkers causing trouble and you could not relax in the evenings. The offer of dining at the other hotels in the group wasn&
#8217;t quite as advertised either. You could call in when passing for a drink but to have a meal you had to pre book two days in advance. We didn’t bother it was too much messing about for us. They did put on a gala meal for the New Year Eve celebration but we had to queue for over an hour to get into the dining room. I think they were having some sort of domestic crisis in the kitchens at the time. There was a lot of under age drinking, parents getting their monies worth and teenagers running wild. I was actually queuing for a coffee at eleven in the morning and a teenager threw a glass of coke at me, it was not supposed to hit me apparently, just high jinx with fourteen year olds being served alcohol. Not really my idea of a nice hotel for families as advertised. Our departure day came after a really long week and I heaved a sigh of relief when I got onto the coach to take us back to the airport. I heard quite a few other people sighing with relief as I recall. We did not get our monies worth by going to this all inclusive hotel, in fact we ate out quite a few times and went out to other places for a drink just for a bit of peace and quiet. This hotel needs a face-lift and it is more for youngsters who want to drink from ten in the morning until midnight, certainly not for young families and couples. NEVER AGAIN!!!!!!!!!