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Hotel Reine Isabela (Ecuador)

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1 Review

Address: Av. Amazonas N23-44 y Veintimilla / Quito

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      18.06.2013 20:09
      Very helpful



      A nice enough hotel in a convenient part of Quito

      Hotel Reine Isabel
      We had a few nights in the hotel in Quito so that we had a chance to explore a little before flying to the Galapagos islands. We arrived totally shattered from our Iberia flight as we had left our Heathrow hotel at 3pm to get to the airport for a 6am flight. The flight was delayed from H'row and then again from Madrid so we left Madrid nearer 1pm Spanish time. The flight was awful as there was no seat entertainment and as I couldn't see the minute screens I read most of the way.

      Fortunately Quito airport is efficient and the traffic was not too bad but by the time we got to the hotel it was around 8pm Quito time - 7 hours behind I believe so we had been travelling for about 24 hours. Suffice to ay that we were shattered and very much looking forward to a bath and bed.

      We were welcomed at the desk and after we had both filled in forms we were escorted to our room by a nice young man. Just as well as I have doubts as to whether we would have got there the state we were in. He took our bags in and showed us where all the lights were and then left us to it.

      THE ROOM
      We had a small anti chamber with two arm chairs just as you come in. There was also a low table with a telephone on it and nothing else in there at all. The entire room had hard floors, the main room and anti chamber are wood while the bathroom was ceramic tiles.

      The main room which leads straight from the entry bit was a good size with a double bed and a three quarter bed both made up in fresh white cotton sheets with a brown throw at the end of each.
      There furniture was all dark polished wood from a long desk t the right which had only a cupboard and tiny drawer in it, to the small round table and two upright chairs, the bedside tables, the bed heads and the large wardrobe all along one wall. Luckily because there was a large window on two sides of the room and the wooden floors were light, the room didn't appear dark at all.

      We had no kettle or coffee making equipment in the room nor was there any air conditioning but the window did open and there was a strange electric bar heater above the door into the main room.

      There was more than enough hanging and drawer pace for all our stuff as well as room for the bags in the wardrobe too so that the room was pretty tidy when ever we left it.

      There was free wifi but for some reason my laptop would not get onto the internet even though it aid I was connected so I was limited to using my iphone which is limited at best and my facebook comment were very interestingly iphone corrected! It was annoying as it meant I could not post any review or put photos on facebook for the family. This was the fault of my laptop NOT the hotel though so I should not complain about it really.

      The bathroom was also quite a decent size with a scallop basin, a bit, toilet and bath with a shower over it. My only complaint was that when I filled a bat the tap and shower both poured water into the bath. I tried every button and knob and still got soaked so decided that was how it must be. It did mean I could top up my bath with more hot as the shower covered me in cold!

      We were given shampoo, conditioner and two small bars of nice soap. The shampoo and conditioner were pretty good too but the hair dryer was one of those useless ones that are stuck on the wall with a vacuum hose that blows a little luke warm air at you.

      This was included in our tariff which was all part of our holiday booking with Llama travel so I am not sure what we actually paid for the stay.

      Breakfast was in the restaurant on the first floor which was really nice. All the chairs were a light bright green as were the table mats and serviettes but the room was high ceilinged and gave the impression of openness and light. There were windows all along one side which was actually the front of the hotel and from a table here you could look out at what was going on in the street below.

      The food included two juices, one was mulberry so that made a pleasant change. Fruit offered was whole bananas, sliced papaya and watermelon. Apart from the fruit there was a dish of scrambled eggs, some cold meat and cheese and then a selection of breads and pastries. There was some yogurt in a jug and coffee and a variety of teas as well. It wasn't the best breakfast I have ever eaten in a hotel by a long way but it was also far from being the worst.

      AND MORE
      The public areas were large, open light so very welcoming and comfortable. One area had a security room as there were no safes in the rooms. You had to leave a $100 deposit or credit card to get a key to a safe. You got the $100 back provided, of course, you didn't lose the key. Every time you went into the room you had to be let in b by a hotel member of staff so it was very secure and quite easy really.

      The raised public area near the safety deposit room had a book exchange too as well as comfortable seating. Other areas were near the café, some further away had easel displaying local art work and in fact if you kept going through all these public areas you came to a second door which you could enter or exit through providing you had your room card to scan.

      We had a couple of bowls of chips in the café/bar one night as we had eaten a huge lunch and just wanted a snack. They were nice and hot and crispy with tomato ketchup or mayo, just a mayo amount though! Considering they were about $5 US each I thought we might have been offered a little more sauce.

      We had a drink each, a beer and fruit juice and each was around the $5 mark, maybe a bit less. Cocktail were around $14 so even though it was happy Hour and you got 2 for 1 I wasn't tempted as there was nothing very special on offer.

      We didn't eat anything in the restaurant apart from the breakfast but the room was very pleasant and the menu seemed reasonable.

      Yes I would say it was in a convenient spot as we could walk just a couple of blocks to a choice of many restaurants and cafes which looked nice and were quite busy too. We ate at one on the square which our guide recommended and the food was very good, far too much for me but I had help so it wasn't not a problem.

      If you want to go to the old part of Quito I do think you would need to do a tour or get a taxi as it would be too far to walk. We had a tour guide who collected us and returned us to the hotel after a half day tour and that was part of our deal we had through the travel agent we used. Obviously you don't need a guide but it does make it much speedier to navigate and also saves lugging a guide book and as we were not in Quito for very long we took that option.

      The hotel was clean everywhere, the rooms were large and light with big windows. The bathroom also quite large but a bit dated and the plumbing was a little quirky to say the least. They are doing the hotel up and some of the rooms on our floor were in the process of being spruced up.

      The hotel did not have double glazing so at night it was quite noisy with sirens and car activity. We also had a couple of families near us on our corridor and the children would run up and down shouting which was a little annoying so the sound proofing was not wonderful.

      Other than the few niggles the hotel suited us fine and was comfortable for a few night's stay.
      Thanks for reading. This review may be posted on other sites under my same username.


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