Newest Review: ... but how long do you spend in your room! We were in room 1210 and I have to say although it is very high up it is the most amazing view... more
There is Heaven On Earth!
Hotel Riu Cancun (Mexico)
Member Name: realisticbeauty
Hotel Riu Cancun (Mexico)
Advantages: Location, food, drink, cleanliness,
My Partner and I went to Mexico for the first time in January. We chose to stay at the Riu Cancun having stayed at two Riu chain hotels before in two other countries.
The thing that always puts a downer on my holiday is the transfer from the airport to the hotel. For the first time I actually enjoyed the transfer it only took around 35-40 minutes to get to our hotel but our guide was fantastic there was so much to see on the way to the hotel all of which he pointed out and the place just seemed buzzing. When we approached our hotel we looked at it amazed, it was huge but beautiful at the same time I couldn't believe we were staying at this hotel I felt as though I had won the lottery!
When we arrived at the hotel we walked through the main reception ( I will talk about this in a moment) we were taken through the reception and out the back doors and up into a meeting room which was located next to the sports bar. As we walked through we were given a fresh fruit cocktail which was delicious and a lovely gesture. The meeting didn't last long as you can imagine after the long flight you just want to get to your room. We were all handed our envelopes which had a door key and a key for the safe in your room which is FREE no deposit required but just don't lose it as they have to drill the lock and you will pay!
As you walk into the main Reception you have a lovely glass roof. The reception desk is straight in front of you and the staff speak good English and are very helpful. Around the windows of the reception is where each of your Travel reps are. There is also a jewellery shop and a convenience shop (quite expensive though you are best to go over to the indoor market it is half the price) There is also a bar in the reception too. It is also in reception where you will find the table to book for your meals if you would like to try one of the themed restaurants at no extra cost and you can visit these restaurants as many times as you like but it is best to book 2 days in advance as they do get booked up quick.
We took the lift up to our room as we were on floor 12.As we opened the door to our room we were surprised at how large the room was. The bathroom was very clean and looked lovely. The décor in the bedroom was a little dates but how long do you spend in your room! We were in room 1210 and I have to say although it is very high up it is the most amazing view I have ever seen our room not only looked over the pool and the beach but also over the beautiful sea and was an idyllic picture at sunset.
The bed was huge the biggest bed I have ever slept in and was comfortable to. There is also air-conditioning that actually works in the room too. Now for the best bit the mini bar! The mini bar is FREE yes FREE you have in the fridge bottles of Pepsi, diet Pepsi, sprite, and water. There are also cans of tonic and soda water. There are also 4 optics on the wall, Vodca, Brandy, Tequila and Whisky. Your mini bar is stocked every 2 days but if you run out before you just call down to reception and they restock it for you.
There is also an iron and ironing board ( so no need to take your travel iron which means more room for shoes!)
The room is cleaned every day and towels and bed covers are also changed daily. We had a number of little animals made out of towels made for us and left on the bed. You will also see throughout the day and night that there are always someone cleaning it is just spotless. Even down on the beach we got down to the beach at 9am and there was a man who cleaned all the sand off of the sun beds and bagged up all the seaweed which had been washed up onto the beach. I got so used to how clean it was that actually when we came back to England I realised how dirty our country is. In Mexico there are even ladies out sweeping the car parks!
WOW!! we usually go all inclusive but this really is all inclusive the cocktail menu is pages long! As soon as your drink is empty the staff are there straight away topping your cup up! I have to say to any chocolate lovers out there please try the FUNKY MoNKEY it is gorgeous this soon became my drink of the holiday! The all inclusive is full 24 hours and when you go down to the beach a waiter walks along and takes your orders so there is no reason for you to move.
I hold my hands up and say I am one of these people who usually go away all inclusive for 2 weeks and by the second week I am bored of the food. This wasn't the case at the Riu Cancun in fact I would say I could have stayed another 3-4 weeks and still not have got around to trying everything!
*Breakfast- Hot counter - Fried egg, Omelette, scrambled egg, sausage, tomatoes. beans, eggy bread, bacon, mushrooms
-American counter, Every pastry you can think of and pancakes and donuts.
-Smoothie counter- 10 different fresh smoothies available every morning,
- cold counter- cold meats, yogurts and fruits
-bread counter - a variety of different breads and cakes
- toast and cereal
Mexican- wraps and tacos (yes for breakfast!)
Lunch- You have two options for lunch you can go to the main hall but you can not go in swim wear or you can go to the pool bar we tried both and there are similar things in both
-chips, burgers, sausages, pasta, pizza, toasted sandwiches, flavoured chicken
- nacho's, tortillas
-salads and fruit
Dinner- Each night is a THEME and you will find when you go into the dining hall that as you walk in there will be a counter with the themed food on i.e Mexican night will be a huge wok with chicken and peppers or on Spanish night it will be a hug Paella. Similar to breakfast each counter offers something different and these are available every night. There is a Mexican counter which has your nacho's, tortilla, tacos and enchiladas there is also an Italian which has pasta and pizza, there is a fish counter which has different fish course each night and then the traditional English counter which has roast chick, lamb and beef, chips, vegetables, rice. There really is something for everyone and if anyone cannot find something they like I will be amazed as I am the worlds fussiest eater and I was in heaven!
The waiters are very friendly we tried to keep to the same waiter as tips are a big thing in Mexico and so rather than give a tip each day we gave a large tip at the end to our waiter Hernandez.
There are also the a la carte restaurants we tried the Japanese restaurant which was amazing. The ambience in the restaurant was great I quite forgot I was in Mexico!
Also if you are going out for the day pop up to the sports bar as they have pre-packed lunch in the chiller cabinets.
There is plenty of entertainment if you want it but for us this holiday was about pure relaxation. The main pool which is located outside the food hall is where all the entertainment takes place so if you don't want to be hassled go to the pool around the other side of the hotel. You will get asked down on the beach but just say no and they leave you alone. there is also evening entertainment every night which was great and well worth seeing some night were better than others but again if this is not your kind of thing there is low live music in the lounge bar in reception.
One word PERFECT!
Everything you want is in walking distance and if there is somewhere further out you want to see jump on the bus you can't get lost as they just go round in a loop and they only work out around 50-60p
As you come out of the hotel straight in front of you is a large shopping mall but it is very quiet. There are shops such as Lacoste, DKNY. If you walk over the road behind this mall there is a large Market shop which is where you need to go for any of your day to day things or chocolate and some gifts it is the cheapest place to go. If you come out of the hotel and go left after 4-5 minutes you will come to the indoor market they love to haggle in there and I must admit I found it a little overwhelming but if this is your kind of thing this is where you will pick up your gifts to take home. Just past this market is where the night life is Coco Bongo is the main attraction and well worth a visit you pay for your ticket and drinks are all in. There were many families in here to so don't be put off.
One more thing if you love crocodiles you need to stay at this hotel as behind the mall opposite the hotel is Crocodile creek go over and take a look but don't get too close!
Like I said before there is a convenience shop in reception but they also have evenings where the Mexicans have stalls in the hotel so you can buy your souvenirs without leaving the hotel should you wish. There are also Looky looky men down on the beach who will walk along to try and sell you there items but just remember to haggle with them at least half the price they are asking.
This has got to be the best hotel I have ever been to I cannot find any negatives to say about this hotel it was the holiday of a life time thanks to this hotel. If you are looking for a great hotel with the perfect location and very friendly staff this is the hotel for you I hope we will be able to save and go again in a couple of years.
Summary: Perfect hotel for the perfect holiday
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