After reading previous reviews on the IFA Interclub Atlantic I was a little worried about my holiday, as I was going with a group of friends I had not personally picked this particular hotel.
When we first arrived at the hotel, at around 1am I was ready to go home, although the staff checking us in were friendly, everything was closed and we were hungry and thirsty, when asking where we would be able to get a drink we were told a machine, which in our block did not work, so this meant we needed to trek around a hotel in the middle of the night just for an expensive bottle of water, we had no air con and it was very humid.
Luckily after this experience the holiday got a lot better! We had friendly Thomas Cook Reps, and the hotel staff were very friendly, with productions being put on every night and activities being carried out all through the day by the friendliest of people who got everyone involved and had a good laugh with us.
Fair enough the corridors in the hotel were a little dirty, but who's paying to spend time there?
The rest of the hotel was pleasant and we had no complaints.
Lovely for families and young groups of people, there is an on-sight club and transport to the town is cheap.
This hotel is based in San Agustin in Tenerife (Canary Islands)
Stayed here for a long weekend in January - weather was gorgeous - probably the only place in Europe worth going to for a tan at that time of year! I didn't book it, so didn't know anything about the hotel or resort before I went. Fairly quick to get to from the airport, check in staff were pleasant.
We had a standard twin room. The corridor outside was carpetted, and was absolutely filthy and disgusting. To be fair for the price the room was spacious enough, but pretty basic, looked clean-ish, but that was about it. Paid money to use the safe, which then wouldn't lock. No one would help us figure it out, and in the end we hid our belongings or took them with us, passports and things. Didn't get refunded for it either. Our balcony was filthy as well, chairs were black, and our room overlooked a motorway, scenically decorated I might add with a shopping trolley, which was a nice added touch. Our room was also directly next to (one floor above but directly above) Disco Bora Bora. Which boomed with awful nineties music until the early hours. And when I say boomed, it felt as if you were in Disco Bora Bora. People hung about on the stairs outside the Disco (i.e. outside our room as it was next to the stairs) all night which was a) noisy and b) I felt uncomfortable having hoards of teenagers smoking and drinking and getting drunk right outside my door. All rooms in this block fared the same way.
The Grounds and Pool
The grounds were very nice, the gardens lovely, and the pool and the poolbar was really pretty and well looked after. The pool was very big with plenty of sunloungers - we certainly didn't have to fight to get one. It's a shame the rooms don't match up to the grounds as it's be a lovely hotel otherwise.
The restaurant was basically an all you can eat. It was mainly canteen food - chips, burgers, a salad bar, chinese food etc. There was quite a bit of choice but it was a bit samey. Ok for a few days but I couldn't have eaten there for 2 weeks.
A bit dull. The hotel is at the top of a long uphill road, with one tiny shop that sells barely anything, and a long walk back down the hill to the Spa that takes about 10-15 minutes one way. If you want to go out for something to eat and not eat in the hotel, a walk from the hotel down to the restaurants (down the long road, past the Spa) takes about 30-40 minutes. It's like you're isolated. There really aren't many restaurants either - a good Chinese though. San Agustin isn't really a very good resort in my opinion unless you're older and like to just stay in the hotel all the time. The beach was again a 30-40 minute walk from the hotel, and on a glance from the top of the hill, looked pretty dark, wet, and not very nice. So we instead paid for a taxi (about 5 Euros) to Maspalomas Beach instead - which was lovely. Great beach, full of restaurants - a much more ideal resort to be staying in - either there or Playa Del Ingles.
All in all - I wouldn't really reccommend the IFA Interclub Atlantic. The food is pretty basic, the rooms are atrocious, and whilst the grounds are lovely it's in the middle of nowhere. There are better resorts to stay in.