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New Hotel Opera (Paris, France)

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1 Review

Address: 4 rue de Liège / 75009 Paris / Tel: +33 1 56 02 66 00

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      14.09.2011 16:16
      Very helpful
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      Decent accomodation at a reasonable price

      We recently went to Paris and chose to stay at the New Hotel Opera. Although our trip was in August, we actually booked back in January and so I can't fully remember our reasons for choosing this over the others that we looked at. I think that it was probably the best one for our price range, which at the time was fairly low, given that we were spent up following Christmas and New Year. New Hotel is a chain, and this hotel is one of four in Paris, the nearest one being the New Hotel Saint Lazare, which is located on Rue de Amsterdam - literally one street away from the New Hotel Opera.

      ==Booking==
      You can book directly via the hotels website (http://www.new-hotel.com/en/hotel/opera) but we chose to go via Expedia. The reason for this is simply that we got cash back on our booking as Expedia are listed on Quidco (if you're not familiar with Quidco, it's a cash back website, Google it for more info). The booking was pretty simple and just a case of filling out a form online. You are then sent a booking confirmation with all your details. You do have to pay at the time of booking, we paid by Visa and I believe most major cards are accepted.

      ==Location==
      The hotel is located in the Opera district of Paris (hence the name) and is on Rue de Leige. We travelled there from Charles De Gaulle airport, via RER train and then changed to a metro. The nearest metro station is Leige, which is just at the end of the street - probably a two minute walk at most. I suppose the biggest well-known attraction nearby is the Moulin Rouge, which is about a 10 minute walk away.

      ==Check-in==
      Prior to leaving, it occurred to me that due to the time difference and the fact we had a late afternoon flight, it was probable we would be arriving at the hotel fairly late. I worried that if the flight or subsequent trains were delayed we would miss check-in. My fiancé emailed Expedia to double check it would be OK to arrive late in the day and they replied quickly with a copy of the email that they had received directly from the hotel saying confirming that check-in is open 24 hours.

      As it was we arrived at around 8pm and were greeted by a friendly receptionist who spoke good English. He took our details and checked the card we'd used to pay for the room with. We were given a key card (just one between two - I'd personally have preferred one each) and were informed that breakfast was between 7am and 12 noon.

      The hotel looks quite modern with curved glass doors and bright yet simple furnishings. There is some rather questionable artwork on the walls - the reception features what appears to be an assortment of fluorescent jackets in a frame, and as we made our way upstairs there is a similar piece of art consisting of several un-inflated balloons in a frame, which is quirky if nothing else! On the whole though everything is clean and modern, so first impressions were good.

      ==The Room==
      Our room was on the 4th floor and there was a lift as well as stairs, which was just as well, since my feet were covered in blisters by the second day. The room itself was an OK size, although I did notice on the little map of the hotel on the fire escape instructions that ours was one of the smaller ones in the hotel.

      The room was very clean and had a double bed, phone, desk and chair, wardrobe, mini bar and luggage rack. There was a flat screen TV on the wall with a number of channels, and I did manage to find one that was in both English and German, so I watched that for a little while one evening whilst my fiancé was in the shower. The room was air conditioned, which was great as we picked a week when the heat was sweltering. The air conditioning unit wasn't too loud and there was an option to turn it off. I found the beds comfortable and although the wardrobe wasn't huge there was enough room for both of our things.

      The bathroom was not quite as nice as the bedroom - there was a relatively new sink and toilet, but the bath (which had a shower above it) looked old and the tiles shabby. Also the shower screen was slightly loose which worried me to some degree. Towels and small toiletries were supplied - body lotion, shampoo, soap, shower gel and a small vanity kit. I did notice though that although we used the little shower gel on the first day, it was not replaced until the third day of our stay. A hair dryer is located on the wall, but it didn't seem very powerful and as I have long, thick hair it was as much use as a chocolate teapot to me!

      What we didn't have was a safe, something my fiancé was adamant it had said we would have on the website. Having just checked, the website does say that all standard rooms have a safe, but ours didn't - or if it did it was very well hidden! We had left it too late to order travellers cheques, so were carrying a large amount of euros and as it was my birthday whilst we were there my fiancé had bought me jewellery which he did not want to leave in the room unattended, so a safe would have been handy. Other things lacking were a full length mirror - I don't want to sound vain, but despite having a mirror in the bathroom there wasn't one in the bedroom and it would have been handy when straightening my hair. Also, bizarrely there was no ceiling light, just lamps on the walls. Overall though, I was pleased with the room, it was both clean and comfortable and we could hear no noise from neighbouring rooms.

      I will also note, you can get wifi in the rooms - you just need to get a code from reception. We were told it would only work in the reception area, but we managed to get a signal in our room on the 4th floor.

      ==Breakfast==
      We only actually had breakfast in the hotel once, but it was fairly nice. It was a continental breakfast done like a buffet, so you can just go up and get what you want. Tables and chairs are located both next to the reception and behind the reception near to the lift area. We both had croissants, but there were also a selection of cereals and bread rolls and cold meats, presumably aimed at the German tourists, of which there seemed to be quite a lot staying in this hotel. The food was all nice, although I did wonder just how long it had all been sitting out on the buffet, especially as it was not covered.

      You can choose to have breakfast sent to your room, by filling in a form and hanging it on the door, but we didn't take this option so I can't comment further.

      ==Staff==
      The staff all spoke good English and were friendly and helpful. On one occasion our keycard stopped working (one of the only times we did have a problem) and when we went to reception the girl behind the desk didn't understand what we were saying. As it was a male receptionist came out from the back and told her in French to reactivate the card for us, which she did quickly. To be quite honest, I'm not exactly sure if she did work there or if perhaps she was doing work experience or something as she only looked about 16 and was wearing hotpants (seriously), which are perhaps not the attire you may expect from a receptionist!

      ==Check out==
      We stayed for 4 nights. When it came to checking out (Which needs to be done before 12noon) we were informed that we could leave our luggage with reception and come back for it. As our flight wasn't until late afternoon we did this as it meant we could spend some more time sightseeing without lugging heavy cases around.

      When you check out you will be charged for anything you have purchased from the mini-bar as well as city tax. I am not 100% sure how much this charge was, but it wasn't a huge amount - certainly no more than 10 euros, although even now I'm not completely sure how it works and you may find that you will be charged more for a longer stay.

      ==Prices==
      Prices will obviously vary depending on when you want to stay and how far in advance you book. We paid a total of £266 for 4 nights and that was for a standard room for two adults in August 2011.

      ==Conclusion==
      Overall, I was very pleased with our stay, and would be more than willing to stay at this hotel again. I will have to knock a star off for the lack of mirror in the main room and the fact there wasn't a safe despite this being listed on the website. It's not the sort of hotel you'd go to if you're expecting a huge amount of facilities, but if all you require is a comfortable bed and a breakfast in the morning, then this hotel is in a good location, it's clean, comfortable and friendly, so on that basis I would recommend it.

      *Review also posted on Ciao under username pink_champagne

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