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Novotel New York (USA)

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    3 Reviews
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      12.02.2010 14:07
      Very helpful
      1 Comment



      One of the best views in New York

      My wife and I stayed at the Novotel, Times Square on our Honeymoon about four years ago. We had a room on the 32nd floor over looking Times Square and from the moment we walked into the room our jaws just droped. What a view! I suspect there aren't many better ones in New York. If you look on any photo of the hotel, we had the room that was two to the left of the V.

      I had sent an email ahead to the hotel to tell them that we were on our Honeymoon and they kindly upgraded us to the Times Square view and left a bottle of champagne and a congratulations card in our room. The room was spacious however the carpet wasn't the cleanest. The bathroom was nice though.

      The hotel which is on Broadway is conveniently located for Times Square (unsuprisingly) and central park. There is an underground station practically on the doorstep of the hotel which will take you anywhere in the city. The hotel lobby is situated on about the 7th Floor as there is office/restaurants occupying the floors below meaning that you had to get a lift to it which was unusual. The lobby itself was as you would expect from a Novotel, was clad with marble and the concierge was very helpful. There were several lifts to take guests to their floors so we didn't spend any time hanging about.

      They have a restaurant that overlooks Times Square but it was a little pricey so we didn't use it. Why would you want to when you have all the fantastic dellies on your doorstep?

      The room from what I recall were a little cheaper than others in the area and you can probably still hunt down a decent deal online.

      If the view from the room was amazing in the day it just was spectacular in the evening. With all the neon and screens of Times Square you could sit and look at it for ages. My wife and I were simply speechless. We were looking DOWN on ten story buildings lit up like Christmas trees for god sake!!

      This hotel, although not the most luxurious has a view to die for and I would recommend it to anyone wanting to go to New York. It is well placed for everything and you really will be amazed by that view!

      Did I mention that it had a good view!!!!!


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        09.06.2009 15:24
        Very helpful



        Great hotel, would not hesitate to go back

        I had already been to New York twice before deciding to stay at the Novotel and it was on the recommendation of a colleague who had stayed there before. We booked direct on the website and paid £336 for three nights. I shared with my sister so overall the cost was £56 per person per night.


        For people who would like a central location for exploring New York then this hotel is excellent. It is located on 52nd Street and Broadway which is almost right in the middle of Times Square. All the major theatres are within walking distance - for example with Wintergarden Theatre showing 'Mamma Mia' is right across the street -and there are shops, bars, deli's and restaurants conveniently situated down the street, including about three Starbucks coffee shops and a McDonalds. Central Park South is approximately ten minutes walk away and you could easily hail a taxi from outside the hotel. Also you are literally one minute away from the theatre where they film the David Letterman show, you can see it from outside the hotel.


        The rooms are a decent size for New York, with the twin room having two double beds in it. We had a television, wi-fi internet access (although I think this was chargeable) and a sony playstation console in the room. The room was cleaned daily, with sheets and towels replaced.

        There was no tea or coffee making facilities but as I say, there is a Starbucks across the road. We had a minibar in the room but didn't make use of it due to the expense, if you wanted snacks or a cold drink there was an all night pharmacy right under the hotel which sold crisps, drinks, beer, chocolate etc.

        There are three types of room I think, Times Square View, City View and Skyscraper View, the most expensive being the Times Square View.
        We booked a City View room and it was possible to see Times Square from our window.

        The bathroom was fairly small but clean and had decent towels, albeit a little small. There was a hairdryer in the bathroom and basic soap and shower gel/hair shampoo was provided. The bathroom was well maintained and very clean.


        There is a bar and restaurant in the hotel lobby which I found great. Service was good and never got extremely busy. A lot of people (including us) waited there and had a drink if the room wasn't quite ready for you when you checked in. There was an outdoor terrace (which we only went out on once due to our stay being in January) which gave you some great views of Times Square. The hotel lobby was actually on the seventh floor of the building and you did need to use a lift to get there from the street but there were two and quite frequent. There is small gift shop which sells souvenirs and papers/magazines.

        We didn't use the restaurant for breakfast as we thought it was too expensive, I think it worked out at $19.99 per person.

        Other Facilities/General Stuff

        The hotel has a gym and business centre, and tourist desk where you can get leaflets and advice for getting about in New York and where to go. There is also a gift shop in the lobby, and toilets for guest use.

        There is a luggage storage facility at street level, which I think is $1 per bag plus tip. If you need a taxi to the airport ask the doorman and he will usually hail one for you, don't forget to tip.


        I have stayed in two other hotels in New York and this has definitely been the best. I would not hesitate to recommend it and will be returning here on future trips to New York.


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          14.01.2009 11:22



          Good place in central New York

          On a trip to new york last spring to enjoy the strength of the £ against the dollar - my that was a well timed trip - I was looking for somewhere to stay for me and my sister that was central, clean and nice and not too expensive - all the more money for shopping! I discovered the novotel offer which had a "hot deals" offer on at the time which made it c. £100 a night much less than similar hotels round the times square area.

          Times Square

          Be aware if this your first time to new york that "times square" description is not for a small area of new york but actually means anywhere within a good 10 mins walk of times square... but this hotel was good and centrally located.


          The room was clean and spacious and the bathroom was nice and clean. It was not exactly what I would describe as 4 star probably 3 but was fine for what we wanted.

          The staff

          This is what let the hotel down for me..
          Everymorning despite putting a do not disturb notice up the cleaning lady would come bursting in at c. 8:30 - yes we were having a lie in!!

          I even complained at the desk but to little avail it happened again
          When I went to complain at the front desk they went to get the manager who wanted to know what was wrong with the cleaners just coming in and then just walked off - not great customer service!


          BReakfast in the hotel was about $20 per person which seemed a bit steep - there is a great cafe across the street where you can get a full american breakfast with singing - all the waiters are budding broadway actors - which is excellent.

          All in all if you get a good offer a great place to lay your head!


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