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Port Sitges Resort (Sitges, Spain)

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1 Review

Address: Paseo Port Aiguadolç, 1-20 / 8870 Sitges / Barcelona / Spain

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      14.01.2009 18:39
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      Too hit and miss for me. Don't open off-peak if you can't provide a decent service

      It's funny, if I had written this review a week ago it would have been very different but having stayed here last weekend (at off-peak) my opinion is different.

      I first stayed at the Port Sitges hotel in September 2007 and thoroughly enjoyed it. It is situated about a 10-15 minute walk from the centre of Sitges in the beautiful port area of Aiguadolc.

      I returned last weekend (January 2009) to stay for 2 nights and I was really disappointed. This hotel is not geared up to cope with the winter months at all. We arrived around midnight and checked in. The receptionist was very charming and told us where our rooms where. As it happens we were staying in the exact same room as a year and a half ago! When we got into the room it was absolutely freezing, in fact it was like no-body had stayed there for about 2 months (and they probably hadn't).

      Anyway we just went to sleep as it was late and the port was dead. When we woke up the next morning I inspected the room properly. It is an apartment in a hotel so has a little kitchen and a balcony. The balcony overlooks the port and is a great size and perfect for enjoying a glass of Cava on a hot summer evening. The rooms were still freezing though and the problem was that when the key card is taken out of the slot the heating stops so it can't heat up when you are away.

      When we arrived back that night the rooms were freezing again so I had a bath to warm up. The bathroom was spotless but the grouting needs to be re-done and while the decor of the whole flat is fine (and clean) there is no character or homeliness to it.

      We went downstairs at 10.30pm to have a look at the restaurant menu (as it had good reviews on Tripadvisor). However, it was closed probably due to no-one being in it. That was fine, we just went somewhere else and it is to be expected in off peak season.

      When we came back we noticed that there was a leak on our floor but not near our room. They also have a computer with free internet access and it was out of service for the 2 nights we were there. I think they can't be bothered fixing it when it is off-peak. I then went to wash my teeth and there was absolutely no water. We reported this and were told that we would be moved the next morning if it hadn't come back on.

      We didn't use the pool as it is outside but the last time it was fine and the jacuzzi was okay (needed to be cleaned a bit though).

      Overall impression:

      Fine during the summer as more effort is put into the hotel. I would never go back there in off-peak season as it is miserable. We only paid Euro60 so that wasn't too bad, but I don't think I would pay anymore than that for high season either.

      http://www.portsitges.com/

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