Address: 60 Tran Phu Boulevard
Nha Trang „
Nha Trang is a beach resort on Vietnam's South Central Coast, and a stopover for us on our travels north. It's location is sheltered (although there is a light breeze in the afternoons) leading to year round average temperatures of high 20s and low 30s centigrade. Que Huong Hotel was the hotel chosen by our tour operator, and we were very pleased with it. It is located on the main beach front, you just cross the road to the beach area where you can hire sun beds for the day (it is an area exclusive to the hotel I believe). It is a clean, sandy beach and drinks or ice creams etc are available to purchase. Occasionally you will have people come and try and sell you jewellery or souvenirs, offer massages or hand you leaflets for bars, but usually when you say "no" they move on fairly quickly. I did see some ladies have the hairs on their legs threaded whilst on the beach, and I believe it costs only about £4. There are shops, restaurants and bars in walking distance, although other (non-beach based) attractions were a longer walk away or a taxi ride as they were often out of town. There were metered taxis often to be found in the forecourt of the hotel.
Back to the hotel: we had travelled over-night, and check in was not until 1pm, so they arranged a couple of rooms so that our party of sixteen could freshen up. We arrived in time for breakfast, although breakfast was included for the next morning as we were staying that night, it wasn't for that first morning but they were happy for us to pay VND40,000 (US$2/£1.35) to eat. The restaurant area was large, with plenty of tables, and they open the doors onto the pool area so that you can eat at tables by the pool if you wish. There is an egg counter where fried eggs or omelettes can be cooked to order and conventional breakfast goodies, such as toast with jams etc, pastries, cold meats and cheeses were on offer. There were other hot dishes also, mainly Vietnamese style, but they did also offer bacon and chips for the traditional Brit, if they were so inclined. They had about four different juices as well as tea and coffee and an interesting frozen yoghurt type dish which proved very popular. The staff seemed to be attentive and kept everything filled up, and cleared the tables often. They also offered lunch and dinner here, but I had no opportunity to try it, but I assume from the lay-out that they also would have been buffet style.
The reception area covers the full width of the hotel. The actual reception desk is on the right, opposite some small tables and chairs, and there are several fans going. I found the staff to be helpful, friendly and efficient. You can store valuables in their safe and they will exchange money. It may not be the best rate you get, but the difference if negligible due to the size of their currency: i.e we got 18,500 VND to the US dollar instead of 19,000 previously. This makes a difference of just a few cents. Also in the reception area, on the other side, is a gift shop and some internet terminals. I didn't have the need to use either. Once through the reception you will see the pool to the left, and the stairs and elevator straight ahead and the restaurant to the right.
After breakfast we spent some time relaxing by the pool until our rooms were ready. There are tables and chairs by the pool and some wood loungers, but no cushions for the loungers. However, in their defence, they were catering for a wedding that afternoon/evening, so actually removed the loungers when we moved on, to make way for some tables. I am guessing they hadn't put them out as they didn't want to encourage patrons to linger. Whilst I was disappointed not to be able to sit by the pool in the afternoon, they did lay out the area for the wedding to look nice and they can obviously cope smoothly and professionally with large functions. Vietnamese aren't late night people, so we were not disturbed by the wedding party which finished whilst we were out at dinner having started at about 5.00pm. The pool was curved in shape, so not suitable for length swimming but was nice to bob around in, and there was a separate area for children. In the morning it was in quite a bit of sun, it took until late morning for the lounger area to be shaded by its own canopy. There was a separate bar area here, towards the front of the hotel, which looked to be pleasant.
Our room was two singles, but they could be pushed together. It wasn't a large room, but adequate for our needs - sleep/rest/shower/change, but if I had been staying a few nights longer, I would have been frustrated by the size of it. It contained a fridge, with reasonable priced drinks, set on a low setting. (All Vietnamese hotels set their fridges really low, the first thing we did was turn it up so our personal bottles of water could keep cool rather than 'cupboard' temperature). There was a TV (we didn't use it), a desk, bedside tables and a cupboard. They also offered a laundry service. The bathroom was spacious, with a large sink and vanity area and tons of freebies: combs, toothbrushes, sewing kits, cotton buds, soap and shower gel etc. The shower was over the bath and hot water was consistent and plentiful. I found the rooms to be clean and well maintained. It was also air conditioned. The air conditioner was not key fob activated so we could leave it on when we went out and return to a lovely cool room. They provided two small bottles of water free. If you saw a member of the housekeeping staff in the corridor they would nearly always say hello or greet you in some form or other. We found our room, which was on the right hand side as you looked at the hotel, to just overlook other buildings, but it was quiet and we slept well.
We were on the third floor and the front of each floor was 'open' i.e there were no windows, so it was like a giant balcony as you got out the lift so you could have a good view of the beach.
Check out was efficient as we had not incurred any further charges from using the in house services, as we didn't leave until early evening, they provided another room for us, to keep our bags and freshen up. The hotel also advertised beauty treatments and massage, as well as karaoke (presumably not together), which we didn't try. The price of our stay was included in our holiday, but on the website it seems typical prices are around the GBP£20/25 (US$35/40) mark. The hotel has a three star rating and I think that is a fair rating. Overall I would recommend staying here if you were in the area and this suited your budget. The hotel probably offers nothing more than any other similar hotel on the beach front, with nothing to make it stand out. However, if you are ultimately after good, well maintained facilities in a clean, well located hotel with friendly staff then you can't go far wrong with this hotel.