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Sheraton Boston (USA)

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1 Review

Address: 39 Dalton Street, Boston, Massachusetts, 02199, United States

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      08.12.2011 17:44
      Very helpful



      An incredibly comfortable bed awaits at this hotel!

      Prior to my recent visit to Boston, I had only stayed at a Sheraton Hotel once. What I remember most about that hotel, which was actually a Sheraton Four Points property located at Philadelphia Airport, was the bed. It was one of those super comfy beds you really do have to tear yourself out of in the morning and it was this memory, along with the location of the Boston Sheraton that sealed the deal when it came to choosing a hotel. Having spent three nights there I don't regret that decision at all.


      The Sheraton is located in the Back Bay area of Boston. This area is a little to the west of downtown but is well served by roads, rail and the Boston subway system.

      The hotel itself sits on Dalton Street, which is one block from Boylston Street and two blocks from Newbury Street which both have plenty of shops and restaurants. To the south is Huntingdon Avenue and the hotel is linked to the Prudential Center and Copley Place via covered walkways which offers more shopping and dining options.

      The Charles River is a short 8 block walk north.

      ~~First Impressions~~

      I travelled to this hotel with my daughter and my sister. We arrived from Boston Logan Airport by taxi, a trip which took about 15 minutes thanks to a lack of traffic.

      The hotel has a spacious lobby area with lots of seating and access to a Starbucks and the hotel bar, restrooms and a restaurant.

      Check in was quick and easy. We had booked a package via British Airways and had pre-paid. My sister had made the booking so she left a credit card on file for incidental expenses and received three key cards for our room. We were given information about where the lifts were located and we made our way to our room.

      The hotel is linked via walkway to the city's Hynes Convention Center and one of the first things that became apparent was it's used by a lot of people on business and attending conventions.

      ~~The Room~~

      Our room was located on the 22nd floor and it was nice to see a hotel which had plenty of lifts available.

      Rooms here are fairly small but I have learned that room sizes in hotels in the US can vary incredibly depending on where you are staying - city centres such as Boston or New York City along with Honolulu usually mean a small room, whereas places like Las Vegas or almost anywhere in Texas will guarantee a large room.

      As you entered the door the bathroom was on the left hand side with a wardrobe with sliding doors on the right. The two queen beds were on the right hand side and a flat screen TV sat on a desk which had a proper desk chair beside it. In the corner was an armchair with a small table which housed tea and coffee making facilities.

      The window overlooked the south side of Boston and I have to say the view was fantastic.

      The beds were just as comfortable as I remembered from my experience at Philadelphia and both beds had four pillows. The beds were made with a sheet, a thin duvet and a thicker duvet on top. Although I was jetlagged on arrival and as such could probably have slept anywhere on the first night we arrived, I really appreciated the comfort level the bed offered and both my daughter and my sister agreed with me on this.

      There was heating and air conditioning available in the room and although it was quite chilly during our trip I actually had to switch it off because the room was so warm. The unit was quite noisy too.

      We had an ice bucket in our room and there was an ice making machine across the corridor from the lifts on each floor but we didn't make use of these machines - as a European I find the amount of ice Americans put in drinks to be excessive!

      The desk was a decent size and there were three plug sockets located there but we usually could only plug in two items at a time due to the size of the plug adaptors we were using. Wireless internet is available in your room and costs $12.95 for a 24 hour period. The TV is a 37" LG and while you don't get the full complement of TV channels there's plenty to choose from including local ABC, CBS, NBC and Fox affiliates, the Disney Channel, MSNBC and some ESPN sport channels. The picture quality was decent.

      Inside the wardrobe there is a safe, which I made full use of. Unlike Spanish hotels I have stayed in, you aren't charged to use the safe - you just choose a PIN code to lock it with and use this to unlock your items. I was impressed with the size of this safe too as some I have used elsewhere have just about managed to hold a few passports and a mobile phone but this one can easily accommodate a couple of small laptop computers.

      There was also an iron and ironing board located inside the wardrobe, along with about 6 hangers, which wasn't nearly enough for the three of us.

      ~~The Bathroom~~

      Like the main hotel room, the bathroom was small. There was a large mirror in front of the wash hand basin and the hotel provided small bottles of shampoo, conditioner and body lotion on a shelf on the wall. I was a bit disappointed that they hadn't provided shower gel but I had packed some in case of this happening.

      If you come here wanting to take a bath you will be disappointed as this bathroom has one of the cut down bath tubs so beloved of hotels in Las Vegas which is both cut down in length and in height. Fortunately, the shower makes up for this and we witnessed no drop in either pressure or water temperature during our stay. The shower curtain was decent too - unlike cheaper ones it didn't stick to you as you washed.

      We were provided with a flannel, face towel and bath towel each but I do have to say the bath towels were rather small. All towels were soft and fluffy however.

      Our bathroom also had a hairdryer.

      ~~Other Facilities~~

      As we were visiting Boston ostensibly to shop and sightsee, we didn't make much use of the other facilities in the hotel but there is a covered rooftop swimming pool which is heated in winter. Had we had more time we would have visited as it looked very tempting on the hotel's website. There is also a gym which again we didn't visit.

      There are plenty of convention options including ballrooms and a boardroom, and as for dining in addition to the aforementioned Starbucks there is the Side Bar and Grill for formal dining and the Apropos Restaurant for a slightly more casual dining experience, along with room service.

      Because there were so many options nearby we didn't take advantage of any of these restaurants so I can't tell you if they were good or bad but I can tell you the Side Bar and Grill and the Apropos Restaurant are pretty expensive in comparison to some of the Irish bars on Boylston Street.

      We did make use of the hotel's concierge service to book coach tickets out to the Wrentham Premium Outlets and I have to say we were very impressed at how knowledgeable and how helpful she was.

      If you don't want to pay for wireless internet in your room you can make use of the free wifi available in the hotel lobby. The only problem with this is it means the lobby can get very busy at times and you may struggle to find a seat.

      ~~Final Thoughts~~

      Boston isn't the cheapest of cities for hotels and as such the Sheraton has a rack rate in the region of $200 per night. I am not certain what we paid as it was part of a package holiday but we paid £450 each for flights from Glasgow to Boston and three nights at the hotel, which I feel represented very good value for money. We opted for a late check-out on our final day as our flight home didn't depart until the evening and this cost us an extra $100 to hold the room until 4.00 pm from the regular check-out time of 12.00 pm. I appreciate this is quite expensive but we were grateful of the option and happy to take advantage of it.

      The hotel's biggest selling point is probably the location as there is plenty just a short stroll away and you can get to the subway station at the Prudential Center either by walking through the shopping centre there or by walking a block on street level.

      The rooms are undoubtedly small but I never felt particularly cramped even with three of us in one room so whoever designed them clearly considered the fact sometimes they will hold more than one or two people. The best thing is the beds however - they really are fantastic and will guarantee you a comfortable nights' sleep or even just a comfortable place to sit to watch TV.

      Because we were so high up noise was never an issue and we didn't notice any noise in the corridors either. The maid service was excellent although we did notice some items left in the corridors but I am more inclined to blame the guests who left them there than the cleaning staff who were always friendly and would greet you as you walked past.

      Finally, we stayed in a Standard Room but the hotel does have other options including Deluxe Rooms and the Club Floor rooms along with suites.

      We really enjoyed our stay at the Boston Back Bay Sheraton and I can heartily recommend it if you want to stay in the Back Bay Area and don't mind having to take the subway to downtown or walk a mile or so to Boston Common - certainly you will be guaranteed a good sleep purely on the basis of how good the beds are.



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    • Product Details

      Sheraton hotel located in Boston's Back Bay neighbourhood.

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