Lovely hotel with a great view. (Sheraton Fallsview Hotel and Conference Center (Niagra Falls, Canada))

Member Name: Densiegirl

Product:	Sheraton Fallsview Hotel and Conference Center (Niagra Falls, Canada)
Date:	03/05/09 (11 review reads)
Rating:

Advantages: Helpful staff, clean well equipped room.

Disadvantages: Restaurant expensive.

We booked this hotel online having found a two night deal for a whirlpool suite inclusive of breakfast and a $50 credit towards a meal in their steakhouse. Having found breakfast expensive in the hotel we stayed at in Toronto we felt this would be a good rate. We were also unable to book this rate by telephone, so if you are planning a stay in this area I would recommend checking the internet for deals.

As this was our first trip here we pulled up at the first Sheraton hotel we saw as we arrived at Niagra Falls. The car park attendents immediately asked if we were at the correct Sheraton, there are two in the area - The Sheraton Fallsview and Sheraton on the Falls, we of course had arrived at the wrong one which seems to be a common mistake. They are only 5 minutes apart. Sheraton on the Falls is in the older, more touristy area and overlooks the smaller American falls, Sheraton Fallsview is in the newer, slightly more upmarket area and overlooks the Canadian falls (the horseshoe falls). The Fallsview suited us better, the other was set in an area that felt a bit like Blackpool which was ideal if you wanted to be in thick of it all.

We arrived at the hotel, check in was quick with a large reception area. The staff were very helpful with any questions regarding the area etc. We were impressed with our room which was a good size and had a superking bed, fridge, coffee maker, private terrace, a large whirlpool bath, shower, and a great view of the falls. We could not fault the room and were very impressed with everything in the room and the view that we had.

We ate in the restaurant on our first night as we had our $50 credit, however the restaurant was expensive and I was not overly impressed with my meal for the cost, although my husband enjoyed his. Once we explored the area we realised there was a huge choice of restaurants and they were much better value than the restaurant, this was obviously why you get the credit to encourage trade in their restaurant.

Breakfast was excellent, a large buffet style with plenty of choice and very good service so we had no complaints there.

This was a good hotel and we had a lovely stay. We were not disturbed by any noise and would recommend this hotel. However we decided to stay an extra night and changed hotels and stayed at the Embassy suites closeby and found them even better, so I would recommend shopping around for a good deal as there are a lot of hotels in this area.

Summary: A great hotel, but I wouldn't eat here at nights as there is so much other choice.