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Sunrise Mamlouk Palace Resort & Spa (Hurghada, Egypt)

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1 Review

Address: Safaga Road / Hurghada / Egypt

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      06.11.2012 10:15
      Very helpful



      Wouldn't hesitate to get back there.

      The most beautiful hotel i've ever stayed at, the gardens are well kept, the pool area is clean and there's plenty of sunbeds for everyone.
      The pool bar staff are very attentive, refilling drinks once yours had gone warm and had a wicked sense of humour.

      Stayed in block 3 which was a nice 2 minute walk to the main restaurant, thirty seconds from the Italian and thirty seconds to the beach, so close enough to everywhere but far enough away from the entertainment to have a quiet night.
      Beach was nice, lovely water. A few people complained about the jellyfish but we didn't see one and apparently the ones that were there don't sting? Nice little jetty aswell.

      Choice of food here is brilliant for an all inclusive, the main restaurant is good but what makes it really special is the a la carte ones; Mexican (our favourite- in the sister hotel but you can use the facilities there and all the staff in the El Paso are lovely Hamada, ElNoby, Kamail, Mahmoud and Ahmed), Italian which was nice for lunch and done good pizza and pasta, Asian- a nice chinese/thai restaurant which was lovely and the Oriental which was Egyptian food but we didn't get a chance to try it!
      Breakfast was good too, a good choice of croissants and pastries, toast, jams, fruit, and then the live cooking stations doing pancakes, omelets, and fried eggs.
      Lunch, you have the choice of the main restaurant, the italian, the beach bar and the pool bar-(which prepares and cooks pizza in front of you)

      Our room was huge, had a lovely queen size bed with big fluffy pillows and a big duvet. The air con was perfect and we set it to a chilly 16 degrees every day. Minibar was stocked every day and was free. Lovely marble bathroom, shower was always working and clean. Our towels got changed every day and we had some lovely towel art too.

      The building is lovely and clean, very grand. A pianist plays in the evenings there, and there's a nice bar in the lobby (WITH OUR FAVOURITE MEMBER OF STAFF! AHMED THE BARMAN!- who went out of his way to talk to us every day and made sure everything was fine with us.) and another bar/pub just off the lobby where the football etc was on.
      Another member of staff that has to be mentioned is Eltayeb, a waiter in the main restaurant who has filled our glasses before we'd finished, remembered our favourite drinks was really lovely.
      All the staff do bend over backwards to make sure you have the best time possible, especially when they know you are English. We felt like royalty for the 11 nights we stayed there.

      Some of the shop keepers can be pushy, but we went in every shop, didn't buy anything was just to get information and they stopped.
      Don't buy perfume in the hotel though, across the road is a perfume shop "Secrets of the Desert" and its alot cheaper and he is willing to do deals if you buy more than one.

      The only problem we had was that the guests were 80% Russians who were SO rude! But it's not the hotels fault, and you'll encounter rude people every where.
      We did have "Pharaoh's Revenge" throughout but it's something you know you have a possibility of getting anywhere you go in Egypt and across the road from the hotel is a little pharmacy that gave us some medicine alot cheaper than the hotel doctor and it sorted us the very next day.

      Trips that we went on were, with Thomas Cook:
      -Desert quad biking
      Was a good trip and the quads were fun on the way out there, was nice to see the little rural villages and go on a camel but on the way back the sand flying about and in your eyes was uncomfortable and I came back with blisters on my fingers, cramp in my hand for the next day and pulled muscles in my forearms. Probably give it a 7/10. Only a 5 minute coach to the place too.
      -Jungle Aqua Park
      Was a nice day out and good that it included food and drinks (this is only for an hour though so beware of that and take your own drinks). lots of slides that were really good, only problem was the lack of seats under shade at lunch time and it was necessary to get this as it was 45 degrees celcius this day we went, and you couldn't be up and climbing steps in that heat all day so by 2 we wanted to go back to the hotel. Also you will burn your feet, the floor is so hot.
      - Mahmya island/boat trip
      This was my favourite day of the whole holiday, the island is beautiful and lunch is included. You get a chance to swim and snorkel around the beach where there are loads of fish and the water is crystal clear and then you are taken to the coral reefs just off the island for more snorkeling and I must say it's the best i've ever done, saw some gorgeous fish and they are so brave they just come up to you. Also saw Mantra Rays which was amazing.
      There's also a mall a 10 minute walk across the road to get some shopping or a McDonalds! (They do double bigmacs 4 burgers in one!and double quarter pounders and the deliver to the hotel! hahah!)

      Small tips (5-10 Egyption pounds which is like 50p-£1) go far here as they get paid pennys for the long hard shifts they do.


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  • Product Details

    A 5 star hotel resort complete with over 500 rooms, leisure and restaurant facilities.

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