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Viceroy Palm Springs (Palm Springs, California)

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1 Review

Address: 415 South Belardo Road / Palm Springs / California 92262 / Telephone: +1 760-320-4117

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    1 Review
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      26.11.2007 12:12
      Very helpful



      Great place to stay at a reasonable price.


      Whilst staying in Kingman at the Best Western, we decided to take advantage of the free internet connection there and have a look online to see if we could pre-book our accommodation for the next night in Palm Springs before heading off to our next port of call in San Diego. We wanted something away from the ordinary motel but not as pricey or luxurious as the Mirage in Vegas or the St Francis in San Francisco.

      It wasn't long before a hotel called The Viceroy caught my eye. The hotel is decorated in the 1930's Regency Hollywood style and the rooms and pools looked a little bit different to anywhere that we had previously stayed so we thought we would give it a go. The price was in our budget and although my hubby wasn't as sure about the decoration as I was, he agreed that it was ideally placed in the town for our needs.

      Booking online with our credit card was easy and we made sure we had maps at the ready on the laptop, in case we needed them although directions seemed very detailed and straightforward.


      For those of you that have been following my reviews you'll know that Kingman is just south of the Grand Canyon and from there we ended up on a bit of the old Route 66 before heading south to Lake Havasu City. From there we got on to Route 10, which takes you right past the Joshua Tree National Park and into Palm Springs.

      The main street is called Palm Canyon Drive and we were informed to take Tahquitz Canyon Road before getting onto Belardo Road, where the hotel was situated. We found this very easy and to be honest Palm Springs is not at its busiest in August so the traffic was easy to negotiate. The problem came though when we drove all the way down the road and couldn't actually find it.

      Out came the map and we checked that we were on the right section of road but it wasn't until the third time that we noticed the secluded entranceway that makes this quite an exclusive place to stay.

      Valet parking is included in the price here so as soon as we drew up our car was taken to the private car park inside the grounds with a promise that our luggage would be brought straight to us. The first impression was very good with friendly smiles and welcomes all around us.

      As we entered the hotel we could see that white was most definitely the main colour in this hotel, but instead of looking cold and bleak, it was warmed up by yellow mosaic tiles and given a contract by black trim around the curtains that covered the walls. The marble reception desk was sparkling and the mirror behind the desk gave the room an added depth. Ceilings were beautifully high and white light fittings dropped down to give a warm glow to this room, as it darkened outside.

      A wonderful chaise longue and a couple of regency style chairs were available for a weary traveller to rest and a zebra print rug lined the floor around this area which was set off with a glass topped table. I have to say it sounds a bit garish but it worked really well and was very eye-catching.

      It wasn't long before our reservation was taken care of and when the receptionist heard that we were on honeymoon she immediately insisted that we have a complimentary bottle of champagne. She informed us that the room we had booked came with vouchers for a complimentary welcome drink at the bar and also for the continental breakfast too.

      ***The Room***

      We were escorted past the restaurant and bar and out of the main building into a back area where we could see that the rooms were of a villa type. Three swimming pools are available here including one for adults to sit and relax under the citrus trees. We have to admit they looked very inviting in the warm late afternoon sunshine.

      As we climbed the stairs to our first floor room we were very pleased to see our luggage arriving just behind us and grateful that we didn't have to carry our cases up the stairs. Opening the door we could see that the décor matched the reception area to some extent. The high walls were covered by white and black curtains and the king size bed looked very luxurious with white down duvet and an abundance of down pillows for our comfort. Beside the bed was a phone and an internet connection socket for anyone who wanted to take advantage of the free internet at this hotel.

      The lighting was taken care of by candle effect bulbs in glass shades but the room had lots of light and it wasn't until evening that we needed to take advantage of these. The television was hidden away in a white cabinet and on top of this were a couple of bottles of complimentary water and glasses along with a much-needed ice bucket. There was also an envelope that contained our vouchers for the free drinks and an amount for our breakfast. A selection of magazines sat on a nearby table and to give the room a bit of colour, there were two yellow regency style chairs.

      To the rear of the room was the door through to a dressing area complete with built in wardrobe and vanity table. Through there was where we found an iron and board along with the tea and coffee making facilities. These were set out on a little tray with a little net bag, full of speciality teas and some honey along with coffee, sugar and milk sachets. The white cups sat on silver saucers and it all looked just delightful.

      Moving on to the left of the dressing area was the spacious bathroom, which had a shower in the bath for us to use. Hanging up were two beautiful bathrobes for us to enjoy during our stay with a clear notice saying that they were also for sale too and that you could take them but it would be charged to your room along with anything that was used from the minibar.

      The towels were neatly rolled and sat on a metal shelving unit along with a good selection of complimentary aromatherapy items for us to use. These included soap, shampoo, conditioner, body wash and body lotion and smelled gorgeous. There were also cotton buds and cotton wool pads along with a box of tissues too.

      The balcony at the front of our room overlooked the street outside but this was cleverly hidden by beautiful bougainvilleas that scented the air wonderfully. The back overlooked the fountain and orange trees that were set off against the tall palms that give the town its name. Flowers and shrubs in the garden areas complimented each other beautifully and not one area was overgrown or untidy.

      The one thing that did put me off a little bit in our room was the tiles on the floor, which were in every room. This made it chilly on the feet when getting out of bed and we noticed that although they were obviously clean when we arrived, they did get dirty from our shoes very easily and there were some that had some discolouration that made them look unclean.

      ***Our Experiences***

      All the staff were very courteous and friendly throughout our stay here and we enjoyed getting our complimentary drinks after an evening out exploring the town. One of the pools is situated just outside the bar and we spent a good hour sitting dangling our feet over the edge and enjoying our drinks before relaxing on one of the many loungers around the poolside area. It was warm and pleasant by that time of night but there were also patio heaters situated nearby for when it became cooler.

      The whole hotel was lovely and clean and whenever we headed in or out of the hotel we were offered complimentary bottled water to take with us. There was also a water cooler flavoured with lemon in the reception area and I have to say that this was just so refreshing and delicious on a hot day. A fountain and pond just outside the front door, gives residence to some spectacular koi carp that flocked to the edge as soon as we approached, obviously hoping for some food from us.

      The breakfast was a little bit disappointing for us after the previous day at the Kingman buffet. This was table service and the vouchers didn't come close to covering the cost of coffee and a full continental breakfast in the Citron Dining Room. However, we couldn't complain about the taste and our bill was still pretty reasonable especially with our free bottle of champagne and the free drinks the night before. The dining room was decorated in white too with beautifully laid out tables and a mirrored wall that gave a bit of added depth to the small but refined space.

      The hotel is ideally placed, just off the main street where you can stroll along and look at all the Hollywood stars along the sidewalk. There are lots of speciality shops that sell a variety of things from books to metal artwork in the shape of birds and dogs. There are also a number of restaurants along the main street and you can take your pick of something cheap and cheerful or something a bit more upmarket. There is also a wonderful little ice cream and sorbet spot, where we cooled off with a tub each. There are various fountains along this street and flowers and plants are in abundance here. The most striking feature though is the way the street is lined with tall palms although we did see quite a few that were only a few feet tall too and are obviously meant to be for continued development.

      I really liked the slightly different style of décor at this hotel and although there seemed to be quite a lot of rooms, it was quiet and very personal. The staff remembered our names and we felt that we were treated extremely well by everyone we came in contact with. I would definitely recommend this hotel. It has a sense of style that a lot of modern hotels lack and the pool and gardens were very picturesque with little pathways taking you to different areas. Our stay here may have been brief but it is one that we will remember for a long time to come.

      ***The Price***

      The total price of our overnight stay including the extra charge at breakfast that the vouchers didn't cover was just under $150, which came to around £71 on the credit card exchange rate. We thought this was very reasonable considering how comfortable the room was and the little extras of the valet parking although of course we did have a tip for the guys helping us with our luggage too. The prices in the bar weren't too bad really although with our complimentary drinks and the free bottle of champagne we didn't actually need to spend any money here at all.

      This review also appears on Ciao with pictures.


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