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Best Western Lansdowne Hotel (Eastbourne)

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Address: King Edward's Parade / Eastbourne / East Sussex / BN21 4EE / Tel: (01323) 725 174

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      17.07.2010 10:11
      Very helpful
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      17 Comments

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      ==Background:==

      For the first part of my Summer Holiday this year I took my Mother to visit her old home region i.e. Eastbourne. Over the years both family members and myself have always enjoyed visiting this Sea Side resort. Now my mother has moved back closer to her family she was keen to visit it again and catch up with people she knew and places she remembered. We selected this Hotel because we had stayed here before and from what we remembered from back then it was a good quality hotel at an affordable price.


      ==Booking:==

      These can be made via the web site below directly or through one of the Hotel Accommodation web sites. I used the latter but I always recommend if you do this always phone the Hotel before your stay to make sure they have your booking. The advantage of shopping around means you can get the same room cheaper, which is what I discovered, saving £10 per night per room.

      ==About the hotel:==

      This Hotel is a 3 Star Hotel in the popular conference town of Eastbourne. The Lansdowne Hotel is part of the Best Western chain of hotels. It has 102 rooms all en-suite, one bed, two bed and family rooms, it has a variety of Conference and function rooms. Being ideally situated on the Sea Front with its Lounges overlooking the popular and beautiful Western Lawns. Other features of the Hotel include the Regency Bar that has a variety of drinks at very competitive prices, two Snooker rooms and the impressive Devonshire Dinning room. The hotel is approximately half a mile from the Town Centre that has a rich diversity of shops, plus other local facilities such as Golf Courses, Theatres and a Pier.


      ==How to get there:==

      Eastbourne is situated on the South Coast of England. It is within two hours of London being approximately 100 miles away. It is linked by the M25 and then onwards the M23. It has very good rail and roads links and from our base in Reading we got down in two and an half hours including one pit stop. It is only 20 minutes from the lively town of Brighton, 10 Minutes away from Hastings and less than an hour from the nearest major airport, Gatwick.


      ==Tariffs:==

      I will not go into the tariffs too much as these are available on line. There are various options available from Bed and Breakfast to Bed, Breakfast and Dinner. This price varies as to your room requirements, the length of your stay and the time of year. With short breaks available for popular times of the year for example Christmas. I found to get these best price I checked various comparison web sites and get a very competitive price although as below you can still book directly with the Hotel, via telephone or internet.

      ==My opinion:==
      Very good.

      ==The Hotel==

      I stayed at this Hotel about 25 years ago and for me many of the features remained the same high quality. It still had a quality feel about the place if in places the décor seemed a little dated and 1980 ish. The Reception was warm and inviting with plenty of helpful staff to deal with any queries. What surprised me was the number of small Lounges the Hotel had on the Ground Floor, these were small in size and could accommodate no more than 12 people in each, they were quite exclusive and private. I liked the idea as you felt you could have private space in my case to read my books but I could join others in other Lounges if you wanted to be sociable. I just wondered thought it a little odd they were so many of them!!



      ==The Facilities:==

      The décor for the Reception and Lounge area was bright and everything looked clean and welcoming. The only slight doubt I had was the rich red carpet which I felt made the place have a slightly dated feel that and some of the classic wooden features, but I'm sure these appeal to some of the older residents and my Mum couldn't see my problem. There was even a porter to help people with their luggage, which I thought was a useful feature especially as the clientele seemed on the more mature side.



      ==Bedrooms:==

      I was very impressed with the bedrooms. They were decorated to a high specification with no evidence of paint flaking or tatty wallpaper. They were a creamy white colour and from my experiences they seemed to have decorated recently. They were bright, light and with plenty of space to live and work in.

      The bathrooms were similar and I was impressed you could choose between a Bath and a Shower. Everything was very clean and well appointed with plenty of space to move around in. There was plenty of hot water and thanks to a good extractor fan the room never got steamed up. The shower was simple to use but quite strong and effective.

      The rooms all had the usual tea and coffee making facilities, a hairdryer, plenty of brochures about Eastbourne and the Hotel in general. The only thing I could not find was the trouser press but then I didn't miss this. All rooms had a 22" fixed mounted television that was a little disappointing as the pictures was a bit fuzzy on most of the channels in my room and why with only nine channels would you want to watch the Parliamentary Channel surely a Sports or News one would have been better?

      The beds were very soft and comfortable and although I did find it hard to sleep I think that was due to the change in surroundings and the very creaky corridor. Which seemed to make a lot of noise even when you walked as quietly as you could down it, as I'm sure it wasn't haunted, just old floor boards.

      One feature that was for me was a bonus was the alarm clock on the bedside table. I don't stay in Hotels very often and I always forget a clock and have to check the time on my mobile instead. So to have a clock beside me was very welcome and useful.

      ==Conference facilities:==

      While we stayed at the Hotel there were a number of Conferences and Business meetings held in the Hotel. These were clearly signed and they did not interrupt our stay or interact with our stay. The advantage this hotel has is it has many rooms of varying sizes and descriptions so that it can cater for many different and varied requirements from business.

      ==Disabled facilities:==

      I was impressed by the way the Hotel catered for the disabled and this was I think reflected in their numbers. There was ample room for wheelchairs and a Star lift that allowed access into the Hotel. There was also two lifts which although small and slow seemed efficient enough. There was also disabled parking right outside the hotel.

      ==Check in/out:==

      This seemed a little draconian, you could only check in after 2pm as a consequence just after this time many people where trying to gain Reception help. I am not sure how this could be improved it just seemed to be a rule of the house and as a result we had a wait a few minutes in check in. I would have thought if your room was ready earlier you could check in then or even have a staggered check in times when you book.

      ==Internet access:==

      This is free to all users and there was a computer available to use, plus they had wireless access for your laptops. I thought this was an excellent service and one I was only too happy to take advantage off, although few of the residents shared my enthusiasm for this feature, I thought it was a very good feature and especially handy for kids on wet days.


      ==Bar Area:==

      Was presently furnished and looked attractive bright and clean. When we stayed the World Cup was still on and there was a flat screen television in the area for those who wished to watch. The Bar was a fair size and had a variety of refreshments and was welcoming to residents and non-residents alike, although I felt few non-residents frequented it.


      ==Food:==

      The Breakfast was very plentiful with a help yourself approach. It was good value and the staff were all helpful with a choice of conventional cooked breakfasts, cereals and juices plus a option of other cooked specials. It was a good start to your day with a flexible approach to the time you could come and go. My only slight concern was you would get your coffee for example delivered to your table but you would have to ask for milk for it!!

      The Bar Menu was comprehensive and available to eat in the Bar or one of the Lounges. There was plenty to choose between and seemed to have everything for a sandwich to a proper more expensive mail meal. With several dishes for vegetarians, the food was good quality and reasonably priced.

      With Tea and Coffee available any time during the day from one of the Waiters who where always on hand.

      The Dinner menu varied every day and was three courses, with three choices per course as a minimum. Again the quality was good although we only ate there one night the food was excellent if a little expensive at £20.55 per person.


      ==Overall:==

      I thought this was an excellent Hotel, full of good individual touches. It was appealing both visually and had a warmth and inviting charm about the place. What surprised me was there was always something going on either in town or at the hotel itself. For example the Hotel organised evening events for its residents such as talks from an Artic Explorer. As the Hotel is on the Sea Front there is no car park, however for a fee of £6 at present you can have your car locked away in a garage, which constituted good value.

      ==Staff:==

      In general they were all polite and helpful. I had little do with them during our stay, which I think in itself proves the Hotel more than met our requirements. They were always on hand should you require a snack or a drink at any time during the day or evening.


      ==Overall:==

      I would definitely recommend this as a high quality and good value Hotel in the heart of Eastbourne. It has such beautiful views from the Hotel and everything about the Hotel is good, it seems a well run and efficient place and I really enjoyed my stay there. My only question was why have two snooker rooms? As these were rarely used I just wonder if one of them would be better to change into another facility, such as a gym?

      For me Eastbourne is a pleasantly surprising town with plenty happening and even for wet days amusement to be had. For me it certainly did not live up to its billing as a place for Senior Citizens as there were plenty of younger people and facilities for them. My doubt is only, what facilities it offered for families and children as I saw little that gave me the impression this was a Family Hotel and catered for this end of the market.

      I spoke to several other residents while staying at this Hotel and they all come back year on year and they struggled like me to find any serious faults with the Hotel or its facilities.


      ==Hotel Details:==

      Address: The Lansdowne Hotel, King Edward's Parade, Eastbourne, East Sussex. BN21 4EE
      Telephone: 01323-725174
      Email: reception@lansdowne-hotel.co.uk
      Web site: www.bw-lansdownehotel.co.uk

      ==Conclusion:==

      I would recommend this excellent Hotel as it was clean and welcoming, with good facilities, lovely bedrooms and good food. Ideal for a Holiday or short break any time of the year. I think this hotel is especially popular with the older clients and I saw no children in my particular stay and in truth saw little that would specifically appeal to them with the exception of the internet.


      Thank you for reading my review.

      This review is published on both Ciao and Dooyoo under my user name.

      @CPTDANIELS July 2010

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