Newest Review: ... a double double bedded-room with breakfast and stayed a Thursday and Friday night. Reception The reception area was smart, clean and tid... more
Cardiff Marriott Hotel Stay 2 adults & 2 children under 7. October 2010
Cardiff Marriot Hotel (Cardiff)
Member Name: fit36
Cardiff Marriot Hotel (Cardiff)
Advantages: Great Location for shops, dining and attractions, Leisure Facilities, Friendly Reception Staff
Disadvantages: Noisy Guest Room, Car Parking
The Cardiff Marriott is on Mill Lane right behind the New John Lewis Store. It is in a great location for the new St Davids 2 shopping centre and a number of restaurants. It is also approximately a 10-minute walk to the Millennium Stadium, the CIA and St David's Hall.
It is accessed by turning into Mill Lane at the bottom of St Mary Street. It was a bit tricky to find due to the new one-way system in Central Cardiff.
We parked in the hotel car park at a cost of £12 for a 24-hour period which I thought was expensive. The car park was well lit, very secure and parking spaces were fairly generous by today's standards. The hotel cannot be accessed directly from the car park. You have to walk outside to the hotel reception, which means if it rains you get wet.
Cardiff Central train and bus stations were no more than 10 minutes walk for me and you can actually see them from some of the rooms in the hotel.
We paid £125 per night for a double double bedded-room with breakfast and stayed a Thursday and Friday night.
The reception area was smart, clean and tidy and the staff efficient, courteous, helpful and friendly. I can say that they were not the 'robots' I have encountered in other hotels. They did make us feel like individuals and showed an interest in our 2 children and the activities we had planned. I felt that really did make a difference to our stay.
On first impression our room was clean, well maintained, comfortable and adequately sized. It was, however, a bit warm and stuffy and I found the air conditioning difficult to understand.
The room had a magnificent view of Cardiff, including, the Millennium Stadium (the top of), the new Cardiff City Stadium and the Castle (which looked very nice lit up in the night.) You can also see North up into the valleys. I found the bathroom to be a bit on the small size for the 4 of us.
The hotel was very busy (it was October half-term) and we were told all rooms were occupied.
We used the swimming pool on 2 separate days. I cannot say that the gentleman who greeted us at the Leisure club was as friendly as the reception staff. In fact he looked bored and as if he didn't want to be there.
The changing rooms were clean and well maintained and lockers were free. Good showers and spin dryers for wet swimming trunks.
The pool was great for us with 2 children as they were both able to walk into the shallow end via the steps and the adults were able to stand up the entire length of the pool. The hotel provided woggles.
There were quite a few other people using the pool but there was adequate room for everyone. We enjoyed.
I thought the prices in the restaurant were expensive so we chose to eat out on both evenings. However, on our return on the Friday night we saw a chalkboard outside the restaurant offering 2 courses for £15.95 and 3 courses for £17.95 (which I consider to be reasonable) and may have persuaded us to dine in had it been in place before we had ventured out that evening.
Breakfast was ok. I had a full cooked breakfast, some pastries and fruit. There was a choice of 6 cereals and skimmed or semi-skimmed milk (no whole). There was also toast, croissants, cheese, smoked salmon, ham and yoghurt available as well as orange, cranberry and grapefruit juices. I had a mug a coffee (not my choice) and my wife a pot of tea. The breakfast room was busy which was to be expected and we had to wait to be seated which was not. It was clean and well maintained.
All in all it was not the best breakfast experience I have had.
One big problem we encountered was the noise from a nearby nightclub on the Friday night. Even with both windows, voile and curtains closed it was unacceptable and almost impossible to get to sleep. I did ask if we could be moved to another room on the other side of the hotel but was told there were none available. We were woken at least twice before 3.30pm but not after. We were all a little tired on Saturday as a result.
Summary: I would not stay here again again which is a shame because it is a nice hotel
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