Rip off and rude staff - AVOID (Copthorne Hotel London Gatwick)

Member Name: notken

Product:	Copthorne Hotel London Gatwick
Date:	09/12/03 (101 review reads)
Rating:

Advantages: Close to airport

Disadvantages: Expensive, Unhelpful, Invisible charges

Don't whatever you do give them a credit card when you register. (Ideally don't even stay there.) They'll not only invent charges but you get no come back either. I wrote to the manager and got no reply. I wrote to the Area Manager and he was rude to me. I wrote to the CEO of the company and he ignored me. And this was the first night of my Honeymoon!

I would rather sleep in Gatwick Airport than stay at this poorly run rip-off of a hotel. And while all of the rooms are on the ground floor, it means that most people will have a long walk to get from their room to anywhere else in the hotel.

Summary: