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Copthorne Hotel (Newcastle)

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4 Reviews

City: Newcastle-upon-Tyne / Address: The Close, Quayside / County: Great Britain / Geographic coordinates: latitude: 54.96680, longitude: -1.61277 / Postal code: NE1 3RT / Airport Code: NCL

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    4 Reviews
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    • More +
      27.05.2013 15:13
      Very helpful



      Nice hotel, just needs updating.

      Copthorne Hotel Newcastle Upon Tyne

      HOTEL OVERIEW .....

      I think most of us will know the Copthorne brand of hotels, they are part of the Millennium Hotels and Resorts chin. There are actually less Copthorne and Millennium Hotels in the United Kingdom than I thought, looking at their website there are currently 19 hotels in this chain.

      The Copthorne Hotel Newcastle is a 4 Star hotel, situated in on the outskirts of the Quayside. When I first used this hotel many years ago this area was very run down, however it is now a very vibrant area of Newcastle with other 4 star and boutique hotels located nearby, plenty of restaurants to eat and several nice places to get a drink.

      The hotel really is not much to look at from outside if I am honest but once inside the lobby is gorgeous. It has a real art deco look to it, with beautiful flooring and has a nice seating area overlooking the waterfront.

      THE ROOMS .....

      This hotel has 156 guest rooms which are split into standard rooms, club rooms and executive suites. Some of the rooms have a really nice view of the river but I am not sure how they are allocated.

      I have stopped at this hotel a few times over the years but always in the executive suites so I can not comment on the other rooms but sadly the executive rooms have not been decorated in over 12 years and are now showing wear and tear. They are however kept clean and are very comfortable.

      I find the beds in this hotel really comfortable, not to hard and not to soft, I also find that compared with many hotels the walls at this hotel are very well soundproofed and have heard very little when stopping there.

      It's really a shame to see the once posh executive suites looking so run down, when I stopped there last April the handle fell off the window as I tried to open it, which was quite comical. The staff are really lovely and did come up with a screwdriver and fix it back on for me.

      The rooms all have a TV although they now look like something out of the dark ages, they do have some satellite channels. I did notice when I booked in 2012 that the manager was posting on Trip Advisor that the rooms were being updated and that TV's would be changed by April. However that was last year and when I had a quick look tonight he is still writing something to this effect so there may well be some of the rooms already updated and it is currently hit and miss if you get the detaching window handles and ancient television sets hehe.

      All rooms have

      * En suite bathroom
      * free toiletries
      * tea and coffee making facilities
      * ironing boards
      * hairdryers

      Club rooms also have

      * upgraded toiletries
      * bathrobe
      * complimentary newspaper
      * complimentary breakfast
      * wifi

      Executive rooms also have

      * complimentary soft drinks and mineral water

      Both Club and Executive rooms receive a voucher upon check in which entitles them to two complimentary drinks (house wines, beers or soft drinks) and bar snacks throughout the stay.

      When I stopped with this hotel 12 years ago there was a lovely private lounge on the top floor for executive customers to use, it had a flat screen TV, computer with free wifi and free tea and coffee in it. It was a lovely idea, I used it many times to sit with friends for a quiet drink on a night, they also served a complimentary buffet style breakfast in there on a morning that you could pop down and pick up whatever you wanted and take back to your bedroom as all of the executive rooms have their own seating area. Sadly however sometime in the last few years someone has decided to change this into a meeting room and as far as I have seen it is rarely used. I think it is one of the reasons I have stopped using this hotel as much, I liked having the option to have my breakfast without having to get dressed and treck to the dining room or have to pay a fortune to have it delivered to the room. It was a really good idea!

      FACILITIES .....

      The hotel has a lovely bar overlooking the waterfront and a separate dining area. I did not use the bar on my last trip but I have on previous occasions and found it a little expensive but nice. The food has always been of good quality. I have only had breakfast on one occasion (I am so not a morning person which is why I really liked the previously mentioned breakfast room before they closed it), it was a buffet style breakfast with waiter service for tea and coffee. I do not remember having any problems.

      The hotel has 24 hour room service and I have used this many times, the food is a basic bar menu style but is very nice, a little expensive but then room service usually is.

      There is also a fitness club and swimming pool which I have oddly never used.

      There is parking at the hotel, however if I remember rightly this was not free.

      LOCATION ....

      The hotel is around 10 minutes walk to the main rail station, where the nearest metro station is also located. The main shopping centre is about 20 minutes walk.

      Taxis are relatively cheap and a taxi from the hotel to the city centre is around £5.

      COST .....

      This hotel really does vary in costs, last year I paid £55 for the first night of my stay and £140 for the second night, both in the very same room.

      SUMMARY .....

      I do like this hotel, it is very comfortable the rooms are a very good size however I do not feel that the cost is value for money until they have done a full refurbishment. I would however have no problem suggesting this hotel as somewhere to stop. I have always had a good night sleep.

      I would give this hotel 4 stars out of 5 simply because of the urgent requirement of refurbishment.


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      • More +
        23.01.2009 00:26
        Very helpful



        average hotel, over priced but excellent service

        Right on the Newcastle Quayside but slightly away from the hustle and bustle... but a 2 minute walk and you will be right in the centre of it.

        The rooms are clean and the brochures say modern... I would say average..... Clean but very plain and nothing really unique.

        Although on the quayside the hotel does not benefit from as good views as hotels in a similar price bracket do. I.e Malmaison and the Vermont purely due to the location.

        I did not sample the food but my colleagues said the food was very nice and the menu had plenty of choice and was not extortionate.

        The staff are wonderful... I stayed here on a staff conference and had to leave the conference half way through and sat in reception for some fresh air. The lady on reception actually got me some (decent) migraine tablets and called my room later in the afternoon to check on me!

        Its quite basic and nothing special but the staff try their hardest and really try and make your stay a great experience. For the money I would probably stay at Malmaison which is in the same area.


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      • More +
        01.04.2005 09:41
        Very helpful
        1 Comment



        As you walk in you are transferred to another place. The glass atrium shows off one of the spectacular features of the hotel, it's view. The River Tyne allows for a tranquel background for a relaxing weekend break.

        When ever we go to Newcastle this is one of our favourite places to stay. The setting provides a rich and romatic setting that lets love blossom and the world around you to melt away.


        From North: approach Newcastle on A1(M), taking slip road A695 City Centre. At roundabout take 2nd exit and follow City Centre signs; at next roundabout take B1600 Quayside exit, hotel is on the right.

        From South: approach Newcastle on A1(M), pass Washington Services and follow A1 Gateshead signs. Take slip road A184 City Centre; A184 becomes A189. At end of Redheugh Bridge take 1st left and follow B1600 Quayside signs, hotel is on the right.

        Intercity Railway Station: 5 mins by car
        Taxi cost: 3.00 GBP
        Bus fare: 0.35 GBP

        Newcastle Int’l Airport: 15 mins by car
        Taxi cost: 15.00 GBP


        We have stayed in two types of rooms, Junior Suite and Superior Rooms-Quayside.

        Junior Suites:
        These rooms overlook the Quay. They are very large with a king size bed and a complete sitting area. We also had the conniisseur service which included bathrobes, chocolates and mineral water. The bathroom was extremely large and relaxing. Romance definately can happen in this room.

        Superior Room:
        This room also overlooks the Quay and the bridges. A King size bed and mini bar are nice touches in this room. The room is not nearly as large and the suites but large enough for 2 people to be comfortable.

        All the rooms are beautifully decorated and very clean.

        Resturants and Bars:

        In the hotel there is Harry's Informal Bar, Harry's Resturant and Le Rivage.

        We have only ever eatten at Harry's Resturant for Breakfast which is amazing! The choice of food ranges from continental to cook to order fry ups!

        The hotel is located on the Quay side so nights out are within easy walking distance.

        Other attractions are:
        Theatre Royal 0.5 Miles
        Metroland, Gateshead 3 Miles SW
        Metrocentre, Gateshead 3 Miles SW
        Newcastle Football Club 1 mile Newcastle Falcon's Rugby Club - Home of Jonny Wilkinson 10

        Top Hints:
        1- Call and book before arriving! Tell them how the place was suggested to you and what deals they have on.
        2- Also, weekends tend to be cheaper than weekdays because a lot of business men/women use the hotel.
        3- Pack a bottle of champagne and a box of chocolates. You won't regret it!

        Sometimes you just need to get away for a day or two. This is definately a place to take a break!


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        • More +
          01.10.2000 04:12
          Very helpful



          When we stayed at the Copthorne Hotel in Newcastle we had a wonderful time, except for one small item, the trains! The hotel overlooks the River Tyne and every room has a riverside view, which is quite stunning, however this also means that it overlooks all the bridges over the river. The closest bridge to the hotel is a rail bridge and all night long trains crossed the bridge and the noise really did become very annoying. However, given the choice I would certainly return to this hotel. The facilities were very clean and the staff had the traditional North East, very welcoming and helpful attitude. The breakfast was outstanding, with a very large variety of hot and cold foods. The hotel is only minutes from the Italian sector of Newcastle and in the evening the variety of wonderful bistros and restaurants mean you certainly will not go hungry. A little hint here, try to eat before 7.30pm, most of the bistros offer at least half price meals before this time. The hotel also has it’s own swimming pool and steam room which are open before breakfast so you can have that early morning swim. When you are booking look out for special offers at weekends, when you can save up to half of the normal room price.


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        • Product Details

          Location: minutes from Castle Keep, within close proximity of Newcastle-upon-Tyne St. Mary's Cathedral and Newcastle-upon-Tyne Arts Centre / Location: minutes from Castle Keep, within close proximity of Newcastle-upon-Tyne St. Mary's Cathedral and Newcastle-upon-Tyne Arts Centre / Number and type of rooms: 156 guestrooms featuring minibars. Relax and take in river views from the privacy of your room. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers / Rec, Spa, Premium Amenities: Take time to full-service spa. If you're looking for recreational opportunities, you'll find a health club and an indoor pool. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare / Dining: Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee / Business, Other Amenities: audiovisual equipment, currency exchange, and express check-in. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge, and parking (subject to charges) is available onsite.

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