“ Weston Road / Crewe / Cheshire / CW1 6UZ / Tel: 01270 253333 „
I was looking for a special venue for a spa day treat for a very special gift. I stumbled upon Crewe Hall on the Spabreak.com website. I had previously been to Crewe Hall as a guest at a wedding several years ago, and decided there and then if the spa day was as good as the wedding - it would indeed be a special gift.
The day was advertised on the site to include 2 treatments, lunch and use of the leisure facilities for £69. Upon further investigation I realised for another £30 there was an overnight offer, which included an evening meal (with choice of taking it the evening of arrival or departure) an overnight stay, breakfast, lunch and the 2 treatments and use of the leisure facilities - for £99 this seemed too good a good deal to pass and if we were going to pamper ourselves, we might as well do it properly!! So I handed the task of booking to my friend, as she had to work it around her complicated work schedules. She reported it an easy site to navigate with clear instructions on how to make payment and contact Crewe Hall.
Crewe Hall was easy enough to find, not far outside the centre of Crewe and clearly signposted from Junction 16 of the M6 motorway.
As I travelled along the long tree-lined driveway to the Hall - I couldn't help but let my imagination take me back in time - 'if only I had really been in long dress and bonnet accompanied in my pony and trap by a handsome gent'... it was still an impressive driveway in a current day banger with my old friend by my side!!!!
Parking was no problem. Initially we parked right near the main entrance, later moving to the newer complex.
Check-in was at the main desk situated within part of the old hall - a very grand entrance hall. There were throne-like chairs and oil paintings adorned the walls. There was a very grand, carved fireplace too. Crewe Hall was originally built in 1615 for Randolf Crewe. Its guests have included George V, Queen Mary and Queen Elizabeth II, although, I suspect they didn't check-in at the desk. Just off this hall is another large area with a balcony around it, all very ornate and well worth closer inspection. But the biggest surprise is a small but beautiful chapel with colourful stained glass windows - this must not be missed!!
Guests with mobility problems would be advised to talk to the hotel before booking to check access to this old part of the building.
The bedroom was in the new part of the complex, along a corridor merging the two buildings together. The room itself was very clean and spacious. It housed a large bed, which could be either made up as a king sized or into single beds. There were the usual tea making facilities, we did have to ask for extra milk, but this was not a problem. There were a couple of armchairs and a coffee table. You could pay extra for movies and sport on the television, if you wished to do so.
I was impressed with the cleanliness in the bathroom - not a finger mark on any of the glasswork. Large fluffy towels and robes were in abundance!! I was most impressed with the anti-scald feature on the hot tap in the bathroom - a button that needed pressing if you wanted very hot water.
Meals were taken in The Brasserie - a relatively new building, which boasts a revolving bar. Although I did not see it revolve during my time there. The food was plentiful, delicious and hot, with a good choice on the menu. As we entered, we were led to a table by friendly and polite staff. We were told how the pricing bands worked for our package. I did find the wine rather expensive, but suppose, would do so in any 4 star hotel.
· For the evening meal, anything on the menu up to a value of £22.50 was included; items over this amount was charged, along with any drinks. I found this a better option to a 'package' menu with a few cheaper food options. We ate 2 courses within the price range easily. I chose chicken liver parfait followed by steak with all the trimmings and couldn't manage to eat another morsel. There were combinations of 3 courses which kept within the £22.50
· Breakfast was a combination of waitress and self-service with a choice of cereals, fruit and juices, toast and pastries, or a full English breakfast and more....
· Dinnertime ran from 12 mid-day until 6 pm. Again we were shown a table quickly and the waiter explained any two courses were included in the package anything over and above was to be paid for.
The spa was housed in a further new extension, which to be honest didn't blend in too well with the older parts of the building - but this could not be seen from the front of the buildings - so didn't spoil 'the illusion' of being back in time.
Again we were greeted by friendly staff and given large fluffy towels. There was a pool, ice fountain, heated loungers, steam rooms, all of which were duly tried and met with approval. My biggest concern was the Jacuzzi, it was only small and we had to wait quite a while to get into it - but I could cope with life if that is my biggest worry!!!!
As we went for the treatments - we were led to a dimly lit waiting room, which had caffeine-free drinks and fruit, and relaxing piped music. Cane lounge chairs were very comfortable and added to the ambiance of the occasion. The therapist came to greet and take us for the therapy.
The package included a neck and back massage and facial. You could purchase further treatments from a full range at time of booking. After consultation, including some lifestyle and medical history, what you hope to achieve from the therapy and personal preferences - the therapist mixed ESPA essences to suit individual needs. Everything was very discreet and once the massage started, I can only say ....aaaaaaaaaaaahhaaaaaaaaaa... - it was very relaxing and passed far too quickly.
There were several seating areas outside, and several old sculptures could be found around the grounds, unfortunately the weather was against us and we didn't get chance to explore outside as much as I'd have liked.
All too soon it was time to go home. As long as we had checked out of our room by mid morning, there was no rush for us to leave the facilities. We went home at about 6pm, in a far more relaxed state than we had arrived.
It was indeed a very special treat, and lived up to my high expectations. We have decided we are going to try and do a couple of times a year from now on.
I recently stayed at this very grand hotel for a conference and was overwhelmed with the quality of the venue, of its business facilities and of the service we received, I have stayed in many hotels for similar events, across the country and I would honestly say that this is among the top 3.
The location of this hotel is one of the main reasons we chose it for our conference as we were expecting delegates from across the Midlands and the north. This hotel is a five minute drive from junction 16 of the M6 if you head towards Crewe. It is very easy to find and well signposted, I used my sat nav but could have managed without it using the hotels own directions.
Set in massive grounds and with plenty of parking, you turn off the main road onto a long sweeping drive lined with shrubs and trees, I thought it felt like you were driving into a Jane Austen novel, it makes for a very romantic and dramatic feeling arrival.
Building / Check In
I followed the signs for conference parking which took me round to the back of the hotel where the brand new Events Centre has been built which adjoins the original and very grand 17th Century building housing the main hotel. From the outside the older part looks like a country esatate and it is quite massive and grandiose. They have tried to blend the newer building in but to be honest it is quite obviously new and sticks out like a bit of a sore thumb against the original, historic parts of the hotel.
The Events Centre contains a whole suite of conferencing facilties, meeting and presentation rooms, a restaurant and bar and a wing of brand new rooms which look onto a central courtyard garden area.
To check in I had to walk back round the front of the hotel to the main and very grand looking entrance. On going under the large archway into the main lobby and reception area the feeling of walking into a romantic novel is reinforced, a marble floor and pillars around the outside of a square room bordered by a very grand looking dark wood staircase frame the check in desk. Gigantic portraits adorn the walls and everywhere you turn their are antiquities like suits of armour and throne type chairs. David Dickinson would probably have a coronary with excitement!
The check in staff were friendly and efficient (and evidently used to people staring round open mouthed at the surrounings!) and told me that my room was in the new wing (no 419) through in the events centre which they directed me to via an adjoining corridor.
On reaching my room I was very impressed. It has to be one of the swankiest feeling hotel rooms I have ever stayed in. My room was on the ground floor with large windows overlooking the garden courtyard which let in tons of light. A queen size bed dominated the room with a very contemporary feature headboard built in over it. Spotlights and down lighters were everywhere and meant that you could adjust the lighting to exactly how you wanted it.
A large flat screen TV was on an expensive looking sideboard along the length of the room as well as a dressing table and a large wardrobe which contained an ironing board and iron (a godsend at these kind of events). The bathroom had a gigantic walk in shower (one of the most powerful showers I have ever been in), a full size bath and a large sink area. The bathroom was about as big as my kitchen at home!
The room also contained a table and two easy chairs under the window, a small fridge (empty sadly) and coffee and tea making facilities. I was very pleased with the 2 full length mirrors which as any woman will tell you are another essential in any decent hotel room.
Everything was spotless and the furniture felt new and of a high quality. It is also worth noting that wi-fi was available in the room (for a small fee payable at reception, I believe it was £5 for a 24 hour pass) and the TV had a number of satellite channels as well as various pay-per-view options.
This really is an excellent venue for conferencing. Purpose built rooms for meetings and presentations, large networking areas and top spec technological support mean that everything went very smoothly for us. It is very well thought out in terms of layout too, toilets close to refreshment areas and all mod cons, plenty of ad hoc seating areas and wi-fi throughout. You cannot fault their investment in this brand new wing.
Staff were faultless and we had no complaints whatsoever, quiet and courteous, they were perfectly attentive and polite, handling enquiries and requests and co-ordinating all the catering and comfort breaks with ease.
Linked to the back of the new Events Centre is the Spa & Fitness centre which contains a pool, a very modern and well equipped gym and a set of rooms for spa treatments including a spa bath, steam room and sauna. They offer a full compliment of massage and therapies as well as beaty treatments like manicures and pedicures. I did not personally use these facilities but a number of our delegates did and had nothing but praise for them and for the dedicated staff.
Food & Restaurants
Nearly every person I spoke to after our conference raved about the quality of the food. We had a three course meal served for our party of around 30 in The Sheridan Lounge which is a grand dining room in the old part of the original building. Apparently George V and Queen Mary once dined there as guests of Lord Crewe and it certainly feels like a room fit for a King!
The food was indeed excellent and again the service was second to none with all tables served quickly and nobody left waiting more than a few seconds. I had a tomato soup to start, chicken in a white wine sauce for a main and an absolutely exquisite miniature individual apple crumble with custard flavour ice cream for dessert. Very tasty indeed.
During the day our lunch was buffet style from the Brasserie Bar & Restaurant in the new wing. Again the food was of a high quality with an extensive fresh salad table, soups and cold meats, a number of hot options and a dessert fridge. Nobody left hungry or disappointed!
Drinks did verge on the expensive side and this was most notable in the evening after the wine with dinner had run out. A glass of wine was around the £6 mark and a pint of beer around £4. However, to my mind these prices are what I would expect to pay in such a hotel as this.
I was unaware of the cost of the rooms as I stayed as part of a conference where the rooms were already paid for. However, having checked on the website it would seem that rooms start from around:
Standard Double: £87 pppn
Deluxe Double: £102 pppn
Double Feature Room: £112 pppn
These are for mid week stays and prices rise at the weekends. The 'Feature Rooms' are the ones in the old part of the building and have period features and four poster beds.
I cannot recommend this hotel highly enough from a conferencing and business point of view. They are totally professional and highly organised and ensured that our event went without a single hitch. I would not hesitate to use them again for future events and in fact some of our delegate feedback was so positive that we are already considering using them on an annual basis for the same event.
I would also not hesistate to stay here as a non-business guest and I think this would be a wonderful venue for a weekend retreat or a spa break. The staff are attentive and courteous and the rooms are plush and comfortable. It may be a more expensive choice but I do think that in this hotel you most definitely get what you pay for.
Crewe Hall is a fantastic Country House hotel that is easily accessible from the M6 motorway near Stoke, and is only minutes from Crewe town centre itself. The hotel has recently benefited from massive investment including the addition of new bedrooms, conference facilities and a leisure club.
This building is of significant historical importance, and was built in the early 17th century. It has survived major fire, and did remain in the hands of the Crewe family for around 300 years until ownership changed in the 1900s. The building itself is a Grade 1 listed building, which gives you an idea of its local significance.
As I drove up through the gates of the hotel and down the tree-lined drive, I knew I was about to see a very special hotel. The gardens and driveway are impeccably manicured and there is ample parking to the front of the property, despite it being fairly full that night.
My check in was swift and friendly and there was a porter on hand to help show me to my room. The hotel has had new bedrooms added recently, and I was in the new block. The new bedrooms, leisure club and conference facilities are very contemporary, but they are linked to the main building and there is a great balance between the traditional and the modern right throughout the hotel.
My room was a Double Deluxe, and was decorated quite neutrally, and therefore bound to appeal to all tastes. The bathroom was especially luxurious with a separate double shower as well as a shower over the bath, and an excellent vanity mirror. There were two very comfortable robes hanging in the bathroom, very welcoming as I had arrived fairly late, around 9pm, and my intention for the evening was to order room service and a drink (and settle down to watch the final of the Apprentice of course...). Speaking of which, the bathroom also had a selection of "metrosexual" toiletries including shower gel and shampoo. It was at this point that I realised I had left home without packing my toothpaste and toothbrush, however a quick call to reception and these were both delivered to my room and were provided complimentary. Guests are also entitled to 2 hours free wifi access per night, which I also took advantage of.
Unfortunately I didn't get the opportunity to sample the restaurants, having ordered a light supper of Cheshire Rarebit from the Room service menu for £7.50. I don't always have breakfast, but decided I would treat myself to breakfast in my room, as I was able to enjoy a relatively relaxing start the following day. Room service was delivered in a timely manner on both occasions and was well presented. In particular I enjoyed the breakfast options, which were extensive and included fruit segments, natural yoghurt with coulis and a range of traditional breakfast items. I decided to be awkward and opt for vegetarian sausages as a special request and these were very enjoyable. I didn't order the toast, but I received some anyway and I defy anyone to eat all the options that are available to them from the room service breakfast!
I took the opportunity to explore the main house and the spa facilities before I checked out. Amazingly, the hotel has the most fantastic small chapel, located just off the main reception hall. The main entrance hall just seems to ooze history and the internal and external architecture makes this a perfect location for weddings. There was also a lovely lounge area or reading room, which I would think would be just perfect for reading the Sundays, especially on a winter weekend. The Spa itself uses Espa products, which are my absolute favourite, and while I forgot to take swimming kit with me so I could enjoy the pool, the spa facilities in themselves are enough to make me want to return for a proper two night weekend break sometime soon.
Overall, Crewe Hall is a very memorable hotel, yet is suitable for guests on business or leisure and I know for sure that I will be back for a two night break before too much longer; particularly as there is plenty to see and do in the area but importantly as it is close to family and friends for me. Two night offers are available from £189 for two people total package, and this does include dinner in the restaurant on the first night.
Crewe Hall Hotel
Tel: 01270 253333
Magnificent public areas and banqueting rooms exude the best midVictorian luxury.