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Grand Metropole Hotel (Blackpool)

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1 Review

Address: Princess Parade / Promenade / Blackpool / Lancashire / FY1 1RQ / England

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      04.01.2011 18:17
      Very helpful



      A nice and relaxing hotel.

      My partner's birthday was on Christmas eve and my birthday was on Christmas day, and as a present to him (and me!) he got a stay in the Metropole Hotel in Blackpool for the 27th-30th of December, and as we both needed a break, we were really happy with the present and looking forward to stay and seeing what the Grande Metropole was really like, as on the internet there are complete mixed reviews regarding the hotel, so this is our experience of the Grande Metropole, Blackpool.

      - Location -

      The Grand Metropole is located right next to the seafront and close to Blackpool's North Pier, which is great for views of the seafront and Blackpool Tower. But is also within 5 minutes walk from many pubs, clubs and restaurants in Blackpool, which great for visitors to Blackpool.

      The Grand Metropole is extremely close to Blackpool's North train station, and as you just walk straight towards the seafront, or as the station has a taxi rank then just jump in a taxi, as it only costs roughly £6.
      If driving to the hotel, I would be advised to get there early, as by the time we arrived the car park was completely full and as it wasn't a huge car park, it would best to get they by the time of check in but car parking is free within the hotel grounds.

      Check in to the hotel is 3.00pm and check out is 10am.

      - Reception -

      As neither me or my partner booked the hotel, I cannot really comment on how easy the booking process was, but you can book through the website or through telephone, and seems easy enough to book through the website, and when you book, a confirmation email is sent giving the details of the booking, which I think is handy especially if you are booking on behalf of another. The email contains details of the room, type of dining you have booked, how long and the price of the stay.

      To get to the reception, you have to walk through the café, which is abit unusual, as most places, you go straight in to the reception, and can be abit of a pain trying to get bags through a really heavy door , especially if you have a lot of luggage.
      Once in the reception area, my first opinions were that it looked very grand (lives up to the name then!) and has a faux Georgian feel too it, which lives up to when the hotel was first build, which again I personally liked, but it does completely depend on individual taste. The reception area also has a lot of local information about Blackpool and the surrounding area, such as the Lake District and Manchester, which is great for new visitors to Blackpool or visitors who want to see something new in the area.

      The staff were friendly enough, although we did not have any queries regarding Blackpool or the hotel, therefore did have limited contact with the reception staff, but when we did check in they were friendly and were very attentive to us and explained exactly where our room was, so we weren't wandering around aimlessly for ages.

      The reception is open 24 hours a day, which allows you to come and go as you please, which I think is a real benefit as a lot of guests seem to be going out in the night, and allows you to still get into your room!

      - Room -

      Our room was located on the lower ground floor, which the lift does not reach, so we struggled down the stairs with all our luggage, which again was an annoyance, as I assumed the lift would reach all floors of the hotel, so I would advise if you have a lot of luggage to try and ask if you can avoid the lower ground floor.

      My first impressions of our room was the size, it was really large! I was really surprised, as I assumed it was be a little pokey, but actually it was more then enough space for us to be comfortable in the room and the double bed was much larger then we needed (not that I'm complaining!) and also the bed was extremely comfortable and the blankets were warm, which meant we both had an extremely good night sleep. There was also extra blankets in the large wardrobe, which is really beneficial if it becomes cold in the night. Also in room there was a kettle, with packets of tea, coffee and milks, which I think is a really nice touch to provide a hot drink to guest, when they arrive, but what we didn't realise was that they re-stoked the refreshments every day, again another benefit, as there's nothing nicer that a cup of tea first thing in the morning!

      Other facilities in the room include, a dressing table, which has a large mirror in front of it, perfectly perfect for doing my hair and make up! Also the hairdryer was in the dressing table drawer, and was a fairly cheap one, but during a mid dry of my hair, it exploded (gave me the fright of my life!) so the hairdryer was fairly out of order for the rest of the stay. The wardrobe was very large and wide, very useful, and 2 bedside tables, which is very useful and convenient. Also there was a large amount of hotel information regarding the hotel and facilities in the hotel, which is useful regarding entertainment and Blackpool's highlights.

      The main style of the room was fairly simple, but again had hints of Georgian themes within, but overall the room was simply decorated and extremely pleasing to stay in, as I was worried it would be slightly fussy in the decoration but it was white with mahogany looking wooden furniture, which looks slightly older but has slight modern twists. An extremely we decorated and pleasing room to stay in.

      House keeping came every day, really early, so we were both still in sleep but woken up by knocking at the door, so that was abit of a negative, especially if your wanting a relaxing lie in.

      - Bathroom -

      The bathroom was defiantly the best part of the room, as it had a spa bath! Which for those that don't know what a spa bath is, it's a facility in the bath, which allows the user to push a button and receives jets in the bath, which turns the bath into a kind of Jacuzzi type bath, just perfect for bath lovers like myself! The bathroom consisted of a bath, with spa feature, a shower head, toilet and sink, the facilities were all really modern and clean. And the well lit bathroom was really nice, and added to the modern feel, along with a large mirror near the sink, which was a nice feature.

      The bath was a really deep and wide sized bath, which allowed a comfortable relaxing bath or a nice romantic one with a partner, and it was the perfect size for two people to sit comfortably and relax, and the taps are in the middle, so no one will have taps in their back! The shower feature was on top of the bath, but was lower enough for me to reach the shower, and I'm not the tallest person in the world. Unfortunately the shower was a little confusing, as it involved twisting a level to get the speed of the jets and the temperature, but once it worked the shower was nice enough, until you get out and realise that the floor was completely flooded and actually it became really dangerous and slippery, as the shower curtain was completely useless and the water seeped through it so quickly.

      The hotel provides guests with a bar of soap, a tube of shower gel per guest, and a large amount of towels, which the housekeeping re stock everyday.

      - Food and Drink -

      The Promenade restaurant is for non premier guests, (premier guests have their own restaurant, The Worall) and it basically consists of a large room, which continues the Georgian theme, with tables, ranging in sizes depending on the amount of guests. The way they serve food is in a buffet style, which I wasn't too keen on, as it felt extremely like a school canteen, especially when the guest queue to get to the section of food that they want, which I didn't like personally, but I guess it depends on the tastes.

      On the first night, we decided to have dinner in the Promenade restaurant, we got down there for 6.30pm, when the restaurant opens, and there was a long queue to get into the restaurant, although it moved quickly, it again made me feel more like I was waiting for school dinners, which made me feel abit put off but we carried on. The waitress was very friendly, and our starters came really quickly, and were okay and fairly tasty, although the soup looked a little watery. The main we both had fish and chips, and although we had to queue, the food was edible, but nothing particularly nice and we could have had nice fish and chips on the sea front. There are a range of desserts on offer, and they looked pretty yummy, although I didn't try any. We decided not to eat in the restaurant throughout the rest of the stay, as we didn't see anything we fancied, but I did notice they had pasta, curries, roasts and varies of vegetarian and fish dishes to suit most peoples tastes.

      Dinner is served between 6.30pm - 7.45pm, but I would advise to get in after 6.30pm.

      We only got up in time for breakfast on the last morning (yes we're lazy!) and I thought it was very enjoyable, and it, again, is a buffet style. Breakfast has a large variety of food for breakfast, cereals, fruits, toast and cooked foods, such as bacon, eggs, sausages etc. Also there is large quantity of orange juice to drink, plus the waitress comes round with tea or coffee. We both enjoyed our breakfasts, and although wasn't the best we've eaten, it was very edible and set us up for the day. The only criticism my partner had regarding the breakfast, was the toast as he thought it was just like warm bread, but personally I liked it and the way I liked it!

      Breakfast is served between 7.45am-10am.

      The Grande Metropole also has the Coastal Café Bar, which has beautiful views of the sea front and the North Pier, and as it has a large patio, in the summer, it would be a really nice place to have a few drinks and a light lunch. And one lunch we decided to eat in the Coastal Café Bar, which serve fish and chips, sandwiches, Panini's and a range of salads, which is great for a light lunch. We both had a sandwich, which was made pretty quickly and was very tasty, so it was a perfect lunch or for snacks. Also both drinks and food is pretty cheap in the Coastal Café Bar, which is another bonus as to eat in the hotel.

      The Coastal Café Bar is open from 12 noon - 6.00pm

      The other bar is for residents only, and serves drinks in the evening but also has a lot of entertainment for the guests, such as bingo, singing and comedy acts, which for us wasn't our type of entertainment, but did sound very enjoyable and looked very friendly (although you have to be 18+ to play bingo), and is probably very enjoyable if you enjoy that type of entertainment. The residents bar is open throughout the day until late, and information on the entertainment is given in hotel rooms and on the notice board near the main stairs.

      If you are not eating in the hotel, then the hotel is near Blackpool centre, a lot of pubs and takeaway restaurants.

      Other shared facilities within the hotel include a communal seating area, which have small tables and fairly comfortable chairs, where guest can sit with drinks from the residents bar or socially sit with other guests, which is a really nice feature and the seating area is often quite full later in the evening, so I would advise to get there earlier if you want a seat in the nice relaxing social area. Toilet facilities are also available in the social area.

      - Atmosphere -

      The majority of the other guests were older or mainly families, which might not be suitable for party animals or younger couples, but to use it suited us perfectly, as the age range makes it relaxing, quiet and quite homely, which is what most people would want from an hotel. And although there are families staying, it still feels more of an adult hotel and perfect for families or couples.

      - Suitability for disabled and elderly guests -

      The hotel had a range of references regarding access for disabled and elderly guests, but the hotel, seemed fairly suitable for guests with additional needs, for example there are lifts to every floor, except the lower ground floor, but I'm sure that the hotel will put any disabled or elderly guests in suitable accommodation regarding the needs. Access to the hotel, Promenade restaurant and the Coastal Café Bar is completely wheelchair accessible, which is a real positive for disabled guests. As a large number of guests are of the older generation, the staff know exactly how to treat older residents, such as suitable rooms, such as on ground floor, for the best results from the hotel and staff, I would let them know about your needs, so they can full accommodate your needs. But for disabled and elderly guests, the Grande Metropole is a really suitable hotel to stay in.


      The Grand Metropole Hotel is owned by Britannia Hotels, and information on Britannia and the Grand Metropole can be found at www.britanniahotels.com/hotels/blackpool.

      The official Grand Metropole Hotel website is www.metropolehotelblackpool.co.uk, and again gives information on the hotel but also allows you to book a stay at the hotel, which can be booked in a range of languages and a range of currencies, which makes it easier for international guests to stay at the Grand Metropole hotel.

      - Price -

      The Grand Metropole Hotel has a range of rooms, for example, Single rooms are £37.50, double is £54, plus the Hotel has a range of Premier rooms, which are around £74 for a double, so if you really want to indulge then the premier rooms are for you.
      For us, a double room for 3 nights including breakfast and dinner, cost £220, which I personally think is a reasonable price for the facilities and a lovely experience.

      - Overall -

      We both had an enjoyable stay in the Grand Metropole Hotel, Blackpool, as the facilities are outstanding and although the food was fantastic it was edible, and the room was really nicely decorated and the bathroom was just perfect, with the added bonus of the spa feature, it was a really relaxing and fun stay in the hotel and I would defiantly recommend the Grand Metropole to anyone who is going to take a holiday in Blackpool. And I would especially recommend this hotel for a fun relaxing couple or family stay, as it was incredibly relaxing and friendly.

      Overall - 8/10

      - Information -

      The Grand Metropole Hotel,
      Princess Parade,
      FY1 1RQ

      Tel: 0871 222 0032


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