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Hilton Avisford Park (Arundel)

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3 Reviews

Yapton Lane, Arundel, GB BN18 0LS
Tel: 44-1243-551215 Fax: 44-1243-552485

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    3 Reviews
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    • More +
      19.04.2013 22:24
      Very helpful



      A relaxing hotel with all the trimmings

      My visit to the Hilton was for a spa day (we did not stay over so I cannot comment on he rooms). The hotel is located off a small lane that is close to the dual carriageway. Its location is excellent if you plan to visit Arundel or chichester as it is situated between the two. Arundel being lovely for lazy walks along the river and chichester has a lovely range of little shops.

      The Hilton has plenty of parking space though the spaces are at a slant so as you will notice lots of people struggle to park in them! The hotel stands in magnificent well kept grounds that look stunning. On entering the hotel you are met with large wooden automatic doors which was great when carrying lots of bags.

      Reception were very helpful and friendly. They walked us down to the gym and introduced us to the gym staff. It was here that we could preorder lunch at a time that we wished which was a nice touch. They supplied us with some fluffy towels for the pool and key for the changing rooms. You could hire a dressing gown&slippers for £5 but we were surprisingly organised and had our own.

      The gym is very small and I was very surprised that they asked no medical questions, no form to fill in emergency contacts etc. In the gym there were two treadmills, two cross trainers, bike, couple of leg machines, medicine balls and. Weights area. It is very small so once four people are in there it feels full. The main machines over look the pool and each have a tv. Remember to bring your own headphones as there re no subtitles. A water machine is also located in here.

      The pool is small but lovely and warm. There are steps going into the shallow end which was a relief as I struggle with ladders. Half way through the day half the pool was cut off for swim classes but there was still plenty of space. By the pool there is a steam room and sauna. Also a few seats and a table with newspapers.

      The changing rooms are very small but clean. There are lockers which are a £1 to use which you get back. The showers were a bit weak but then I do love a powerful shower! They supply shower gel so you do not need your own. There are toilets and baby changing facilities in here.

      At lunch the lounge was very busy so they seated us in the restaurant which was so peaceful. The staff were very friendly and helpful. Myself and a friend had ordered pizza(£14 each) we expected a slice with salad and were shocked when two whole pizzas were served! The best pizza I have ever had! When we had finished the waiter asked if we wanted pudding straight away or a bit later. We opted for some time after such a huge pizza. This was so lovely as normally I find with meals out they rush out the next course. The pudding was chocolate sponge with ice-cream . . . .yum!

      The lounge soon quietened down so we sat enjoying the views. Outside there are large games, outdoor pool and croquet but we did not use any of these. In the lounge there are staff walking around and ask if you need anything. We were given a jug of cool water which was a nice touch.

      I was lucky to have two treatments a manicure (£26) and a facial. The room is very peaceful although I would have preferred some relaxing music as I find it more relaxing than silence. I was given a choice of nail varnish colours and I opted for bright pink. The nail varnish used was Jessica M but sadly it only lasted a day before it chipped. The facial was very relaxing and the Beautician gave me advice on my skin afterwards.

      As i did not stay at the Hilton I cannot comment on the rooms but the rest of the hotel felt luxurious and welcoming.


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    • More +
      01.08.2010 11:11
      Very helpful



      Wonderful Hotel in a fabulous setting


      This was the second part of my summer holiday. I really love watching cricket and I was keen to watch my favourite County Sussex play at the beautiful town of Arundel. This Hotel The Hilton, Avisford Park was recommended by my sister who has stayed here during business conferences in the past and knowing my sister it must be pretty good as she has very high standards in everything.


      Booking can be made in a number of ways via the Hotel using the hotel web site below or by telephone. I did it via a Hotel comparison site which meant I got a cheaper daily rate, but I phoned the Hotel a few days before we arrived to make sure they had our booking. I would always recommend you shop around as you can get improved prices by doing this and even the Hotel Receptionist recommended this when I asked her.

      ==About the Hotel:==

      The Hotel is part of the Hilton Group of Hotels. They are a market leader within the industry and one of the most recognised International names around. They have an impressive 530 Hotels in 76 countries across the World. I always associate them as being at the top end of the market and their name is associated with quality. Probably usually out of my personal price range but ideal for business users as the facilities are of a very high standard. There are a total of 139 rooms, family, De-Luxe and Doubles, but surprisingly no single rooms!!

      It is set in an amazing 89 acres of beautiful gardens and Parklands.

      ==How to get there:==

      The Hilton Hotel, Avispark is based in the town of Arundel, in the County of Sussex on the South coast of England. I say based quite loosely as it is a distance from the actual town centre is a couple of miles. The road links are good with the Hotel just off the A27 with other popular holiday destinations Worthing and Chichester within a few minutes drive. To get from London use the M25 and M3 it is about 90 minutes away. The nearest main airport is Gatwick and that is 45 minutes away. It was well signposted and even I couldn't miss it!!


      When I first checked the excellent web site below for booking my short break I was very concerned I would not be able to afford it. As I was greeted with a cost of £144 per night, which was frankly way out of my price range. However by using price comparison sites for Hotel Accomodation I was able to get it down to £78 which seemed much better and something I could live with.

      ==Other Landmarks:==

      Probably the most famous landmark is Arundel Castle approximately 3 miles away from the Hotel. Other attractions obviously besides the cricket are Fontwell Park Racecourse, Chichester Festival Theatre, Amberley Museum, and Bignor & Fishbourne roman palaces.

      ==My opinion:==

      --The Hotel:--

      This Hotel is ideally situated if you want to get away for a few days. It is set away from the busy A23 and has impressive surroundings. The only thing is because of this and the fact the Hotel is 2 miles from Town you really need a car to get around and you could feel a little isolated here.

      It is set in an amazing 89 acres of beautiful gardens and Parklands. As a result of this it is very easy to relax completely and forget about the outside world. Indeed I woke up each morning to the bleating sounds of the sheep in a field near my bedroom at was an unreal feeling.

      ==Check in:==

      Check in time was 3pm and on our arrival we were greeting in a very polite and helpful way by a member of the Reception Team. He explained a few of the features of the Hotel, our rooms and where the restaurant was. He was very professional and I really felt he took time and effort to explain everything we initially needed to know and my impression probably as a result of this for all the staff was positive.

      --The Facilities--

      Very impressive in a couple of words. This Hotel is based in beautiful country surroundings. The gardens are beautiful to look at and walk round. As well as luxury bar and restaurant there is a Health Club, 18 hole Golf course, plus excellent Conference and Business rooms. Plus an indoor and outdoor swimming pool, putting green, Croquet, Tennis Court and numerous outdoor children's games, such as Connect 4 and Chess.

      With the Health and Beauty studio being available to residents and non-residents alike. And although it was not something I looked into the services seemed comprehensive, these were all extras but I would imagine very popular for clients having a weekend away and wanting to pamper themselves.

      There were disabled facilities with several ramps allowing access to the Hotel's facilities, although I was surprised there was no lift to help with carrying baggage around and I did not see a Porter during my stay.

      ==Conference Facilities:==

      Very good, I could not fault this and those delegates I spoke to thought the rooms and their facilities were first class. There are a grand total of 17 meeting rooms with air conditioning, that can accommodate between 8-550 people. And although I did not witness it myself I could see by the pictures in Reception that this Hotel holds Wedding Receptions and based on the beautiful location I think it is ideal for this.


      The rooms were bright and decorated to a high standard. I felt they were a bit impersonal and there was little space the swing the cat had I chosen to do so. They were classical decorated and wood was definitely the theme. There was an impressive 32" television in the corner that immediately grabbed your attention as you entered the room. It was easy to work and had basic channels plus the option of pay ones, but disappointingly no teletext service. I felt the bed was soft and comfortable with high specification sheets that felt luxurious and it took centre stage within the well organised and attractive room.

      Other features was an alarm clock, hairdryer, fan, internet connection , tea and coffee facilities and advise on what services were available at the Hotel. For me the internet connection was not something I was prepared to consider as there was a £15 for 24 hours service, fine I think for business travellers but expensive when on holiday. I don't know if the Hotel staff saw me coming but I was surprised to see an iron and ironing board in the cupboard, where they trying to tell me something?

      The bathroom was slightly disappointing, it was I thought a little too small. It was clean with several shampoos and body locations for patrons to use. You had a choice of bath or shower and I found whatever time of day there was plenty of hot water. The shower was easy to operate and had enough power so that your shower was not a disappointment.
      There was evidence in places such as around the windows that a coat of paint was required or the classical wooden frames needed replacing. Additionally there was evidence of warn carpet in places in the bedroom. These were minor points but easily identifiable.

      ==Bar Area:==

      This was appealing in design and looked clean and with a good variety of beverages. However I did think the drink prices were very expensive I ordered two drinks and it came to £12, which I thought was unreasonable. There were two large flat screen televisions that showed the latest action from Sky Sports, but there appeared no area for quiet contemplation or reading.

      You could obtain meals and bar snacks in this area, throughout the day and evening and based on the busyness of this service it was popular with the customers. The prices were far more competitive than the main restaurant and the variety of choice and vegetarians options was impressive. With a typical sandwich costing around £6.00.

      Just outside the Bar Area was a Sun patio, that was ideal for the summer. It had plenty of seats and tables and looked out onto the beautiful lawns and well maintained gardens, that looked an absolute picture of colour in July when we stayed and a real sun trap.


      As a facility it looked superb, it was well set out and had a real quality and professional appearance. There were always plenty of Waiting Staff to satisfy requests and it seemed a well run operation.


      This was impressive, it was well organised with a very comprehensive buffet breakfast. There was so much choice of fruit, full English Breakfast or Continental. Always my favourite meal of the day it was a wonderful start to the day and set me up really well for a hard day falling asleep at the cricket!!


      I ate a couple of nights in the restaurant and while the food was excellent in quality it really wasn't for me. A three course meal cost £26.95 which I thought was expensive for what it was, the service was good but I did notice the serving staff made more mistakes than I would have expected. Such as not providing things and not cooking the food to the specification of the customer.

      The thing that shocked me and disappointed me, on the second evening of my stay, I went for Dinner and noticed the menu had not changed from the day before. I thought this was simply an oversite but when I asked I was told it was the same menu as the day before but it would change the next evening. I was not impressed so I ate out that night in protest at this very usual and disappointing occurrence in my view.


      My dealing again with the staff was limited but they were clearly all trained to a high level of Customer service. With smart uniform and always polite and helpful when asked a question or query. They were always on hand to see if you wanted a drink or food when in the Lounge and I did not feel under any obligation to just say no and carry on reading in peace. When ever one passed you you they would say 'Hello' and ask about your stay. Excellent and very knowledgeable about the local area probably the most best I have encountered at a Hotel.

      ==Check Out:==

      This needs to be completed by 12:00pm. What I really liked and appreciated about this was the morning you are leaving you receive your bill put under your door before Breakfast. Allowing you to see instantly what you have spent and so the process when you pay at Reception is quicker and more efficient as you know exactly in the itemised bill what everything is so no surprises or delay in the check out process.

      ==The Web site:==

      If you are considering staying at this Hotel I would certainly recommend a visit to the web site below. As this is one of the most useful and honest reflections I have seen about a Hotel. It has excellent details and some wonderful pictures as well.


      I think the quality of the Hotel was reflected in the fact when we stayed the Gloucestershire cricket Team were staying at the Hotel. I do not think they would have selected a poor Hotel and for me their choice was excellent as there was so much to do and see and in the main the quality always shone through.

      ==Hotel Details:==

      Address: The Hilton Hotel, Yapton Lane, Walberton, Arundel. Sussex BN18 0LS
      Telephone: 0124 355 8300
      Email: reservations.avispark@hilton.com
      Web site: Hilton.co.uk/arundel


      I would definitely stay at this Hotel again. It was slightly inpersonal in the sense during the week it is really a business person's Hotel, but with outstanding facilities it has something for everyone and it is very child friendly. For me personally it was expensive so my real hope is that I will be sent to business or on a conference here so I can stay here again. It is a family friendly venue with more facilities for all the family than I have ever seen at any Hotel I have stayed at.

      Thank you for reading my review.

      This review is published on Ciao and Dooyoo under my user name.

      @CPTDANIELS August 2010


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      • More +
        23.12.2002 00:43
        Very helpful



        We have just returned from a two-night stay at the (correctly-named) Avisford Park Hilton near Arundel on the south coast of England. Described by Hilton themselves as an hotel where "You can live like a Baronet. After all, it was once the home of Baronet Montagu, Admiral and friend of Lord Nelson. Set in 89 acres of lovely gardens and parkland in England's south downs, Avisford park is as majestic now as it ever was", we were really looking forward to our stay. It was the end of Amanda's term at school and she really needed to be whisked away to somewhere peaceful. And that's just what I did. On a cold, foggy December afternoon, Amanda, baby Josh and I all piled into the car and headed off for this seemingly delightful country retreat. The Journey ...was somewhat traumatic. The weather was against us and it took about 2 1/2 hours from Canterbury. I guess it would have taken about 1 1/2 hours from London. As a proud holder of an LGV (ie lorry) licence, I've nothing but admiration for truck-drivers, except the one who nearly killed us when he cut us up on a roundabout outside Horsham. The fog was thick and, notwithstanding the necessity for slow and careful driving, it did seem that every would-be graduate of the British School of Milk-float Drivers was out on the roads that night. And they were all, for some reason, in front of us. This has nothing to do with the hotel, but sets the scene, I hope, for the state of mind in which we finally arrived at about 6:30pm. Anyway - we got there and drove down... The driveway ...which was long and led to an oasis of a country house hotel, albeit a Hilton chain hotel, nestling comfortably within what I'm led to believe is a very decent golf course. The road curves around a picturesque pond and fountain, leading to a large car park. We parked up and headed for... Reception ...which lay behind automatically-opening doors. We were met by frie
        ndly and welcoming staff who had accurate details of our on-line booking and checked us in efficiently. As an Hilton Hhonors Gold VIP Member, I was granted an upgrade to a club room on the first floor (there are only three floors here and, I think, no elevator) and, after booking in for our dinner at 7:15pm, we were given directions to room 108. We climbed the majestic staircase and were soon in... Our room This was spacious and had a well-equipped en-suite bathroom. The bathroom was cleanly tiled and featured a comfortable enamel bath with hand-held shower, a lavatory, basin, and mirror. Plenty of towels and toiletries were provided - and refreshed on the second night of our stay. The bedroom itself had plenty of space and featured a large double bed, cupboard, working desk, trouser-press / ironing board combination, colour television (with the usual Hilton on-line billing system, internet access, pay-per-view movies and Playstation games, although very limited television channel choice) and a seating area near the window with two extremely comfortable armchairs, a circular table and a footrest - which could be shared quite easily as long as Josh didn't move it too far on its easy-move coasters. And now I come to mention Josh, his cot (or crib) was already in situ as requested. Unlike many hotel rooms, there was space to move it to a variety of locations. We did - just for a bit of peace! Boy, did he play up! Sounds great! Why did Josh play up? Well - the only thing I have to say in criticism of the room is that it was so very, very hot! It was December. In the UK. We turned off the radiators and flung open the window. Still too hot! Heat is not very baby-friendly! Still, despite having asked for a smoking room, we were allocated a non-smoking room (probably a good thing), so it wasn't too painful for me to have to lean far out of the window into the winter night to get my nicotine fix. Ahhhhh hhh! I di
        gress! It's rapidly approaching time for.... Dinner! We'd booked this two-night break on-line at www.hilton.com and had obtained a great-value UK Winter break. The rack rate (OK - always ignore daft rack rates) was £195.00 per room per night for bed and breakfast. That's about $312. Table D'hote dinner was £45.00 for two. That's about $72. Our rate was £99.00 ($159) for two nights' B&B, with dinner included on the first night. We awaited our evening meal eagerly and we were certainly not disappointed! Dinner was served in the Cedar Room restaurant - a pleasantly laid out, non-smoking room, with very friendly and attentive staff. Josh was given a high chair and behaved well, whilst we enjoyed excellent food. For starters, I had a gorgeous honeydew melon attractively served with delicious fruits dripping with a mint glaze, whilst Amanda had an Italian starter of parma ham with garlic croutons and black olives. For the main course, Amanda thoroughly enjoyed her salmon steak encrusted with coriander, whilst I made the most of roast lamb served on a bed of mustard mash and blackcurrant jus. I finished with a refreshing ice-cream, whilst Amanda enjoyed a most extensive cheeseboard, before retiring for coffee in the bar. It was pretty faultless, all in all - and Amanda just can't stop raving about the salmon! And So To Bed... With Baby Josh in tow, it wasn't long before it was time to retire and when it was finally time to hit the pillows, the bed was found to be really comfortable, even if the room was uncomfortably hot! He slept well in his cot, although I won't say the same about the second night. Hey - these things happen! A dose of Schizophrenia! OK - so it's Christmas, so I won't dwell on this - and I really can't say if this criticism would be valid throughout the year. However, this hotel sells itself on the fact that it's a peaceful retreat, a
        way from all the hustle of everyday life. It's set within 89 acres of peaceful parkland (mainly a very well respected golf course - open to residents), boasts a great spa and fitness centre and is a beautiful country house. It was thus disappointing to find that, on each of the two nights we stayed, there were three Christmas parties going on, each with music going on until 1am, followed by the loud revving of engines by teenage lads in souped-up Peugeot 106s (and the accompanying shouting) in the car park afterwards. I'm certainly no party pooper, but you do - surely - need to decide whether you're going to run a party venue or a peaceful hotel; the two don't make terribly great bedfellows! Minor complaint and, as, I've said, it's Christmas. The season is unusual. I can't believe that this is the norm. We got to sleep eventually and it was soon time for... Breakfast ...Which suited everyone. Amanda had a delicious cooked breakfast and loved the black pudding and the haggis. I enjoyed my minimalist fruit juice, tea, cereal and toast. And Josh was perfectly happy with his milk and Wheatabix. Typically for Hilton, it's an efficient buffet-type breakfast and you're welcome to take as much, or as little, as you like. The day lay ahead? The Day Ahead ...was a little dreary. Not Hilton's fault - but more because the English weather was so predictably bad. We enjoyed Chichester and Arundel. Bognor Regis and Littlehampton (snigger!) were not so great. We could have stayed at the hotel and played golf, swam (indoors or out), played tennis or had a massage at the health centre. It's all a matter of what suits you. The opportunities are certainly there. We returned to the hotel and retired to our room with a tired and somewhat irritable Josh. It had all been a little too much for him. When he finally got to sleep, we ordered... Room Service ...which was tasty, good
        -value and very quickly delivered. We'd eaten earlier, so only fancied a snack. Two trays of cheese-glazed nachos and jalapeno peppers, a tray of potato skins with sour-cream and sweet-chilli dips, and a pint-and-half of lager duly arrived and needed two staff to carry them all! Tasty and relaxing. We were certainly very satisfied and settled down to a night of, to be honest, complete nonsense from a very restless ? and hot ? baby Josh. Check-out ...Was automated, having requested a non-stop check-out service the night before departure. We received a bill under the door, signed it, handed it in to reception and were off. Two nights' B&B, 2 dinners, 2 room-service suppers, 2 newspapers, bar drinks and a bill of £137 ($219) left me feeling very satisfied indeed. Conclusion A great hotel, with all that you?d expect from the Hilton group. The potential to be a very quiet and relaxing break once the Christmas parties are over. Great, friendly staff and excellent value. Highly recommended. Andrew


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