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Hilton Birmingham Bromsgrove Hotel

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City: Bromsgrove / Address: Birmingham Road, Marlbrook / County: Great Britain / Geographic coordinates: latitude: 52.36748, longitude: -2.04646 / Postal code: B61 0JB

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      18.08.2009 11:49
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      A Hilton in great need of a refurbishment.

      I stayed at the Hilton in Bromsgrove nearly 12 months ago as part of a company related event. I arrived about 6pm in the evening, drank, ate and slept, but we didn't make any use of the conference facilities.

      Being a Hilton and having stayed in a large number of premium hotels in the past I had high expectations. On arrival the hotel seemed pleasant, there was some hassle with the car park which involved a ticket and was chargeable unless redeemed at point of checkout.

      The lobby seemed nice with a mixture of furniture, some slight strange. Oddly there was a big buffet style counter opposite as you walked in which seemed unnecessary for daily use. The staff were all polite and reasonably helpful.

      I went to the room which turned out to be quite small with very dated and poorly maintained decor. The bathroom had a couple of broken tiles and you could see where a quick refurb had taken place. I'd rate the room 5/10 in comparison with other premium hotels.

      I then spent some time in the bar which had a warm atmosphere, nice bar and large wall mounted plasma TV. The staff were extremely slow at serving and this became a bit of a pain with the bar being reasonably full.

      We all then sat down for dinner. I was expecting an a la carte menu; instead we were faced with a buffet which actually turned out to be ok. One of the options was steak - what a bad choice for a buffet where every piece will be dried to a crisp.

      Overnight, the sleep was fine even though the window wasn't double glazed.

      Overall the stay wasn't unpleasant, but it definitely wasn't up tot he standard I'd expected or the Hilton Group quoted.

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    • Product Details

      Location: close to Lickey Hills Country Park and Sanders Park, within the vicinity of Abbey Golf and Country Club and Woodgate Valley Country Park / Location: close to Lickey Hills Country Park and Sanders Park, within the vicinity of Abbey Golf and Country Club and Woodgate Valley Country Park / Number and type of rooms: 148 guestrooms. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature handheld showerheads and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as direct-dial phones with voice mail / Rec, Spa, Premium Amenities: Treat yourself with massages and body treatments. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features include wireless Internet access (surcharge), babysitting/childcare, and gift shops/newsstands / Dining: Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge / Business, Other Amenities: business center, audiovisual equipment, and currency exchange. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and parking (subject to charges) is available onsite.