1 William Street
Glasgow G3 8HT
Scotland. General price range: GBP 100 - 190
Rooms: 327 „
Living about an hour away from Glasgow city centre by bus I sometimes like to take my wife up to the city centre for a special night out with a meal and stay in hotel (this meaning we can go shopping the next day or jump on a train direct to Edinburgh and get a lot earlier start) so when I got offered the chance to stay in the Hilton I could not wait as I was sure this would simply be an amazing hotel to stay in.
The hotel itself:
Upon arrival the hotel is impressive with a nice big taxi rank outside where there always seem to be at least a couple of taxis and a welcoming reception area when you enter into the hotel itself. The staff were very friendly and professional and looked very smart as you would expect from a top end hotel but I still mention this as it is expected but not guaranteed (previous experiences for me have proven this).
My wife and I were on a room towards the top floors of the hotel and so were delighted with the view out over Glasgow (we were facing away from the city centre and so looking out towards the SECC) which provided a beautiful view, especially in the morning as the sun came up which is something that sticks with me from our stay.
The location of the hotel is perfect with public transport links simple to reach and very close by (Charing Cross or Anderston train station are both within a couple of minutes and bus routes run all around the local area so catching a bus here is very easy) and also the likes of the SECC and Armadillo theatre so that you can get there via taxi for cheap if you are staying here whilst going to see a concert or show.
Of the room itself I have some good memories and some not so good ones. The bed was a large bed which was comfortable (not the most comfortable I have ever slept on in a hotel) but the bedding was torn in a few places and in obvious need of being replaced which shocked me as this is not a cheap hotel and has a very well respected name in the marketplace.
The room was large and airy with a nice temperature allowing it to be a comfortable room which is what I always look for.
Our room was equiped with a good size television (I believe it was approximately a 32" lcd tv) which got clear signal and gave a decent quality picture and sound meaning my wife and I could relax in the room for a while before getting ready to go out.
We also found the bathroom to be of a good standard and size but I would not put this in the highest of regards when compared to some of the other hotels I have stayed in. Still very clean and useable.
The hotel is not a cheap one and when it is of this standard you would not expect it to be. I can't say I considered it to be the best value for money as there are many other hotels in Glasgow I would use before this one which offer better quality for the price being paid.
I am only going to comment on facilities I used which was the restaurant at breakfast. The food was of a very nice quality and was laid out in a nice way so that it was easy to get to everything but I didn't find myself blown away with the dining experience as you were not even offered water for the table and instead needed to use a very small glass (the same size as the ones you get in a bathroom in hotels) to fill up on the water on offer in bottles beside the cereals section which for me is quite poor as this is a hotel where I would expect much better level service than that.
I stayed in this hotel with the hope of getting a nice nights sleep and having a good experience that I could look back on. Of the good nights sleep I did get this as it was a nice and quiet room with the big comfortable bed (already pointed out the negatives which did let this down somewhat) and did wake up feeling refreshed which is important for me (I suffer from a sleep disorder). Of the experience I remember the view and the gorgeous sunrise and the fact that when we went out the placement made it a nice easy place to get back to via taxi and/or walking. The breakfast was not cheap and whilst the food was of a great quality I felt the level of service let the breakfast down (something my wife agreed with me on too).
I can't say I highly recommend this hotel as I think there are better placed in the city centre but if you are looking for a well situated hotel that offers a good nights rest and great transport links for moving on the next day then this is one to keep as an option.
What a great Hilton! This is still my favourite Hilton Hotel even compared with the Waldorf in London.
We stayed in August last year for my birthday for 2 nights. I'm not sure how much we paid though as it was a birthday treat... When we first saw the hotel we were a bit put off by the outside, however the interior is very grand so do not be put off! We arrived on the Friday night which was my birthday and they did a great dinner buffet deal of £19.95 and my boyfriend managed to get 7 courses for that so great value for money. However they bought a desert over for me and had written 'Happy Birthday' in the sauce on the plate which was a great touch and not even my boyfriend had asked them to do it...
The room itself was a good size and clean. We were on the 14th floor so we didn't hear any noise at all. When we wanted to go into Edinburgh the next day the doorman was very helpful and steered us in the right direction with some added tips on how to get about..
The only downside was that the lifts kept breaking down which isn't great when you are on the 14th floor so we had to use the staff lift but this still didn't put us off as the manager arranged this swiftly and ensured that everybody got to the right floors...
Breakfast was very organised and quick too so if I was heading to Scotland again I would definitely revisit
This review has been also posted on Ciao
I love the Glasgow Hilton :) I have stayed hear twice now with my boyfriend, just because we have managed to get good deals!
I allready stay in Glasgow so for me it's very easy to get to, just a train to central station and its about a 15min walk from there.
We have managed to get deals for £50 last year and in January 2010 we paid £69 (both prices for B&B Queen size room).
The staff are friendly and polite, you are greeted at the door and shown to reception. The first time I stayed i was't too impressed with the room, we asked for smoking and the room was very old fashioned and not too clean so the 2nd time we came we asked for non-smoking, what a difference! The room was smaller but much nicer, fuirnature was nicer, room was bright and it had a much nicer feel to it.
The main reason i love the hilton is the facillities and the breakfast! The pool is great, sauna steam room are all there too, you go down and sign yourself in and you get towels down there! The 2nd time we went though my boyfriend hit his head of the side of the pool and ended up in A&E for a few hours, but when we returned we still had a great time.
The breakfast s great too, i think its from 7.30-10.30 ish? Theres everything you would want, cereals, fruit juice, tea&coffee, cakes, patries,fry ups, pancakes, fruit, toast everything! You help yourself so you can have as much as you want, i could spend all day there!
Overall its a great hotel, i wouldnt pay £100+ to stay there though, would only go if I was to get another good deal!
Apologies, again, for the lack of capitalization in the first few paragraphs! The DooYoo bug strikes again! From Glasgow International Airport, the M8 Motorway wends its way towards Edinburgh or Stirling but by about junction 19, roadworks slow you down to a snail's pace as you cross the bridge over the river Clyde in Glasgow, Scotland's second city, and as it happens, that wasn't an entirely bad thing for once. We'd booked two nights at the Glasgow Hilton and this 20-storey monolith is situated right by the aforementioned roadworks and junction. We saw it coming. We were impressed. We found our way there with ease. We parked in the upper floor of the underground car park and made our way into reception. A lift took us up to the main lobby area on level 2, which was impressively furnished and decorated; the kind of magnificent lobby that really lets you know that you're in a hotel that means - and clearly nurtures - business. It's an elegant, open-plan area with the hotel's two restaurants and the main bar leading off from the central core. It's an area which combines peace with obvious activity. On the left, you'll find reception. I approached reception and was swiftly greeted by a friendly and very helpful member of staff, who told me that I couldn't check in there. As a Hilton Hhonors Gold VIP member, I'd been upgraded to the executive floor and would have to check in on the 19th floor. Upgrade! Vertigo! Upgrade! We stepped into the lift and pressed the 19 button. In as many seconds, we were up there. I'm not a huge fan of heights, but this was a treat that simply was not to be sniffed at. We proceeded to the executive reception, and the Vertigo vanished in an instant. I was soon looking out of the windows. I wouldn't describe the view as pretty, but it was pretty breath taking. Executive floor reception was situated in the executive lounge. Rather than a counter, there
9;s a low-level desk and leather swivel chair and Christine, the receptionist / Maitresse D' was extremely helpful, friendly and informative. Striking a perfect balance between five-star formality and friendly informality, we were checked-in efficiently and introduced to the excellent facilities that were available. The executive lounge was extremely comfortable and at our complete disposal; complimentary continental breakfast was available between 07:00 and 10:30, complimentary high tea between 14:00 and 16:00, pre-dinner canapés between 17:00 and 19:00 and - and here's the massive "Wow" - a complimentary bar from 17:00 until 21:45. I like bars, and I love the word "complimentary". This bar was well stocked, quickly re-stocked and there was a superb selection of drinks from which to choose. Nobody, I am sure, would have been disappointed. I, for one, wasn't! The one thing we didn't try was the "Living Well" club - with pool, gym and the usual facilities. Another time, perhaps! We were soon off to our room, number 1916, which was very well appointed. Furnished in a warm beige colour, it was very comfortable. The lighting created a subtle ambience that I really liked. To be honest, it didn't scream five-star opulence or over-the-top luxury, but everything was certainly there. Comfortable bed, efficient air-conditioning, colour TV with hotel information services, ample storage space, comfortable seating, decent desk with leather swivel chair. Playstation games, in-house movies and internet access were all available for a charge. The bathroom was very pleasant - typical hotel-style, but well fitted out and - like the room itself - well-maintained and not showing any signs of wear and tear. I was pleased to see that, for once, my request for a smoking room had been accommodated (Yes, I know it's a dirty habit, Mother Superior!), and Baby Josh's cot was already in place. You wouldn't believe the numb
er of times I have to 'phone housekeeping to get a cot installed when, in fact, one has been pre-reserved. It was nice, for a change, to note that the reservation details had actually been read, understood and accommodated! Having settled into our room, it seemed silly not to go to the executive lounge and enjoy the delights of the complimentary bar. There are those two words again! Baby Josh was made very welcome and the aforementioned Christine made a superb hostess. It's clear that this hotel - and this floor in particular - has a very regular clientele, and I was particularly struck by what was almost a family atmosphere. "Where's so-and-so....He's not here, until Thursday...Oh, that's your birthday". What was even more remarkable was the fact that this was not an exclusive clique. We were soon chatting with new friends and swapping 'phone numbers. Five star hotel perhaps, but stuffy it certainly ain't! Our rate included dinner on the first of the two nights, so we soon headed off to the lift and rocketed down to the second floor. The hotel has two restaurants - "Cameron's" (the upmarket restaurant), and "Minsky's New York Deli", which is where we ate. You have a choice of ordering from the menu, or - as we did - enjoying a three course buffet. There was an excellent choice of starters. Amanda opted for a salad concoction, whilst I chose a very tasty vegetable soup. If you know me at all well, then you'll also know that it's rare indeed that I'll ever use the words "tasty" and "vegetable" in the same sentence! For the main course, Amanda had a delicious roast lamb whilst I chose a lamb curry - very tasty, but with, perhaps, too many chickpeas for my liking. Amanda then lavished out on a cheesecake, while I selected a chocolate / mint mousse kind of thing. The selection was, to be honest, very impressive and making a decision was not eas
y. I'd been very excited by the mention of Dim Sum as an option, although the selection did not turn out to be that great. The only disappointment I can think of! We returned upstairs to the lounge and enjoyed a few more drinks (well, a lot more!) before the complimentary bar closed for the evening. Mindful of the fact that a review really ought to feature the main hotel bar, I decided to pay it a visit. Purely, you understand, in the name of research. I couldn't bear to let you down by filing an incomplete review after all. So - off I went in the lift again to the second floor to sample the delights of "Raffles Bar". This time, I was paying for my drinks. The bar was very comfortable and very much in the style of a British pub. You could sit at the bar and chat, or relax in comfortable leather sofas, or retire to a quiet area of the lobby. The bar staff were very friendly and helpful - and when I visited it the next evening, I only had to quote my room number; Harry, the Chinese barman with a Glaswegian accent had already poured my drink of choice. And so to bed, which was extremely comfortable. A good night's sleep was had by all and I awoke early, and ready to make the long journey to Aberdeen and back for - sadly - Amanda's grandfather's funeral. We chose to take continental breakfast in the executive lounge, three doors along the corridor from our room, and it was superb. Tea / coffee, a wide selection of fruit juices, and toast, croissants and pastries made a good start to the day. On the second morning, Amanda took a full cooked breakfast in Minsky's and thoroughly enjoyed it - the haggis, in particular, was superb. And so, in Scotland, it should be! After our second night at the hotel, we checked out quickly and efficiently and were soon on our way. I really, really didn?t want to leave. I loved this hotel and for what we got, I didn't think that a total bill of £223 for two nights was at al
l unreasonable. It's amazing, too, what this place did for my vertigo; I really didn?t feel a thing! Andrew