Newest Review: ... a beautiful view, especially in the morning as the sun came up which is something that sticks with me from our stay. The location of the... more
The Hilton in name but the Hilton in quality?
Member Name: tangoman84
Advantages: Well situated, friendly staff, great views, comfortable nights rest
Disadvantages: Needs to have some little things looked at and improved on, poor service at breakfast
Living about an hour away from Glasgow city centre by bus I sometimes like to take my wife up to the city centre for a special night out with a meal and stay in hotel (this meaning we can go shopping the next day or jump on a train direct to Edinburgh and get a lot earlier start) so when I got offered the chance to stay in the Hilton I could not wait as I was sure this would simply be an amazing hotel to stay in.
The hotel itself:
Upon arrival the hotel is impressive with a nice big taxi rank outside where there always seem to be at least a couple of taxis and a welcoming reception area when you enter into the hotel itself. The staff were very friendly and professional and looked very smart as you would expect from a top end hotel but I still mention this as it is expected but not guaranteed (previous experiences for me have proven this).
My wife and I were on a room towards the top floors of the hotel and so were delighted with the view out over Glasgow (we were facing away from the city centre and so looking out towards the SECC) which provided a beautiful view, especially in the morning as the sun came up which is something that sticks with me from our stay.
The location of the hotel is perfect with public transport links simple to reach and very close by (Charing Cross or Anderston train station are both within a couple of minutes and bus routes run all around the local area so catching a bus here is very easy) and also the likes of the SECC and Armadillo theatre so that you can get there via taxi for cheap if you are staying here whilst going to see a concert or show.
Of the room itself I have some good memories and some not so good ones. The bed was a large bed which was comfortable (not the most comfortable I have ever slept on in a hotel) but the bedding was torn in a few places and in obvious need of being replaced which shocked me as this is not a cheap hotel and has a very well respected name in the marketplace.
The room was large and airy with a nice temperature allowing it to be a comfortable room which is what I always look for.
Our room was equiped with a good size television (I believe it was approximately a 32" lcd tv) which got clear signal and gave a decent quality picture and sound meaning my wife and I could relax in the room for a while before getting ready to go out.
We also found the bathroom to be of a good standard and size but I would not put this in the highest of regards when compared to some of the other hotels I have stayed in. Still very clean and useable.
The hotel is not a cheap one and when it is of this standard you would not expect it to be. I can't say I considered it to be the best value for money as there are many other hotels in Glasgow I would use before this one which offer better quality for the price being paid.
I am only going to comment on facilities I used which was the restaurant at breakfast. The food was of a very nice quality and was laid out in a nice way so that it was easy to get to everything but I didn't find myself blown away with the dining experience as you were not even offered water for the table and instead needed to use a very small glass (the same size as the ones you get in a bathroom in hotels) to fill up on the water on offer in bottles beside the cereals section which for me is quite poor as this is a hotel where I would expect much better level service than that.
I stayed in this hotel with the hope of getting a nice nights sleep and having a good experience that I could look back on. Of the good nights sleep I did get this as it was a nice and quiet room with the big comfortable bed (already pointed out the negatives which did let this down somewhat) and did wake up feeling refreshed which is important for me (I suffer from a sleep disorder). Of the experience I remember the view and the gorgeous sunrise and the fact that when we went out the placement made it a nice easy place to get back to via taxi and/or walking. The breakfast was not cheap and whilst the food was of a great quality I felt the level of service let the breakfast down (something my wife agreed with me on too).
I can't say I highly recommend this hotel as I think there are better placed in the city centre but if you are looking for a well situated hotel that offers a good nights rest and great transport links for moving on the next day then this is one to keep as an option.
Summary: A decent hotel that I think is close to being somewhere I would use again but little things add up
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